Hi,

You can’t add the shortcode on a block. You can use a column text to use it.

Thank you!

Hello,

You can have different ads in each category if you use a different template for each category. If you want the same design, you can duplicate the templates.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/; The same steps are to duplicate any template.

Thank you!

Hi,

I’m glad that is resolved.

Have a great day!

Hi,

Yes, please contact us via email at contact@tagdiv.com and please provide wp-admin access and the link to this topic to identify you.

Thank you!

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

You can use flex block 1 and set the layout to 3 https://i.imgur.com/BU1ON4m.png, set the limit post https://i.imgur.com/6MsTIMM.jpg and disable the pagination.https://i.imgur.com/v5lvjoB.png

Thank you!

Hi,

Please try to use a version of the template, and try to not set the mega menu there
-> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hi,

Please disable the tagdiv mobile theme plugin.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hi,

Please do a test using a default theme

Thank you!

Hello,

You can use this code .bbpress .td-container
{
margin-top: 25px;
}
Set the code in Theme Panel > Custom code -> Custom css.

Thank you!

Hi,

You can set the rel attribute on user url https://i.imgur.com/Irk61wj.png or redirect author url to homepage
Unfortunately, there is no other option.

Thank you!

Hi,

Please provide more details a video will help.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

I’m glad.

Have a great day!

Hi,

Is the problem resolved?

Thank you!

Hi,

Please provide more details a video will help.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

Once you have added the code in a single post template, this will apply to all posts.

Thank you!

Hi,

The template for the story is made in the plugin when you create them.

Thank you!

Hello,

You need to set the post type here https://prnt.sc/M8xdcz58WusR

Thank you!

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

To remove a background image, go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX and delete the image, because this no longer exists.

Thank you!

Hello,

I answered to you on this topic https://forum.tagdiv.com/topic/tgdiv-composer-not-working/

Thank you!

Hello,

This can be done with custom work.

Thank you!

Hi,

I did a test and for me works -> https://we.tl/t-lUOGGUz9GM
What wordpress version do you have?

Thank you!

Hi,

You can create as many templates as you want and you can assign them for each category https://i.imgur.com/1syY6PW.png

Thank you!