Hi,

You can use the option for backup from the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/ to restore the settings.
Also, please make sure that you have globabil the post template in theme panel -> Post settings.

Thank you!

Hi,

Our theme has an element called modal popup -> https://forum.tagdiv.com/modal-popup/
For this, you must create a page and set the page id to show it in the modal popup.

Thank you!

Hi,

Please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.
To set custom ads, you can use AD BOX element. The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).
To have a menu like this -> https://i.imgur.com/I9wbC0r.png you need to create a mega menu -> https://forum.tagdiv.com/mega-menu/
Please let me know how you have set the background image.

Thank you!

Hi,

I want to take a look. Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access and license certificate.

Thank you!

Hi,

For YouTube, you need to set the YouTube API key, also you can set more YouTube Channels by simply adding more social counter elements and set in them the new YouTube Channel. You need to use this element -> https://i.imgur.com/crnUQaP.png

Thank you!

Hi,

Please check the suggestion from those guides https://www.thyngster.com/how-to-track-amp-pages-with-google-analytics-4 -> https://developers.google.com/analytics/devguides/collection/amp-analytics

Thank you!

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?

Thank you!

Hello,

You can filter the slide on the category -> https://i.imgur.com/awrfFOb.jpg

Thank you!

Hi,

You can change the order of columns on mobile and after the block, after the post content -> https://www.screencast.com/t/kbLa0WnN

Thank you!

Hello,

You can set the alt on the image using an avatar plugin like WP User Avatars -> https://i.imgur.com/ZwCDlb6.jpg

Thank you!

Hello,

I’m sorry, but I’m not sure I fully understand what you are trying to achieve. Could you explain once again with some screenshots, please?
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello Larry,

Please let me know how you add the products. You can use external products and customize the product template with tagdiv Composer; please provide some screenshots.

Thank you!

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hello,

You can disable the back to the top from Theme Panel -> Template Settings -> ToTop button => https://www.screencast.com/t/JVYklvqk (if you have the mobile page or mobile resposive)
Also, for the mobile theme plugin, you can only hide using a Custom Code CSS
.td-scroll-up
{
display: none;
}

Set the code in Newspaper -> Theme panel -> Mobile Theme -> Custom code.

Thank you!

Hello,

I’m glad that you managed to solve it.

Have a great day!

Hello,

Noamrlly are working; please provide more details about your issue.

Thank you!

Hello,

You can use the ad box element to add ads where you want.

Thank you!

Hi,

When you update the theme, please disable all extra plugins, and after doing the update.
There are also situations where the update does not work properly (due to certain extra plugins that are active, certain restrictions, and server settings), so, please deactivated all extra plugins (if you have WordFence, you need to use the WordFence Assistant to remove it).

Thank you!

Hello,

I think there is a plugin conflict. Unfortunately, this plugin is not tested with the theme. This section is in the footer section; if you added tagdiv Composer, then please try to drag and drop it https://i.imgur.com/0bGeqye.png to the content section.

Thank you!

Hi,

Please make sure you have the Standard Pack plugin installed and activated in Newspaper -> Plugins.

Thank you!

Hi,

Please ensure that the code is added completely -> https://i.imgur.com/iW5JBGH.png I think it is missing something from the code.

Thank you!

Hi,

I checked, and now it seems okay https://i.imgur.com/CVKGNPt.jpg please provide some screenshots.

Thank you!

Hello,

If you have the latest version, then you can ignore them. I think those tools don’t detect right the plugins version, for example, the plugins versions in 12.5 for tagdiv Composer is 4.2, and tagDiv Cloud Library 2.8

Thank you!

Hello,

You can reset all the settings from the theme panel -> import/export -> https://i.imgur.com/3UwGYvS.png

Thank you!

Hello,

The app listsing will not be implemented for mobile theme; you can only disable it for pages.
Please check those guides https://www.scratchcode.io/how-to-change-custom-post-type-slug-in-wordpress/ -> https://codexcoach.com/how-to-remove-slug-from-custom-post-type-in-wordpress/

Thank you!