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Anamaria
tagDiv Staff

Hello,

Yes, you can use the custom field to filter on the block the posts/cpts.
For this, you need to use a custom filed type, true/false. When it is true the value set the posts will be included or excluded https://i.imgur.com/DOmaF9n.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please test using the theme plugins and other plugins that are tested with it=> https://www.screencast.com/t/pvYP8ffHa clear all cache and see if the problem persists.
Also, please provide some screenshots to understand the issue better.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use three different blocks and filter them -> https://prnt.sc/GzHVTahaDRZW -> https://forum.tagdiv.com/flex-block-settings-guide/
Edit the homepage with the TagDiv Composer, click on the elements, and start customizing them.
Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Anamaria
tagDiv Staff

Hi,

The cloud templates are custom post types, and these can be an index or not, therefore you can use Yoast SEO to control the SEO for cloud templates, for example https://i.imgur.com/6BRLmIs.png after that you need to reindex your website on Google (or you can reindex only that link).

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m sorry, but this error depends on how the plugin is configured. Our team investigated, but it is possible that they have not discovered all the cases with each setting or other plugins. You can try to exclude the wp-admin.php file and check if the problem persists.

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually, the color and image are set on the row, so please edit and select the row and go in the tab https://i.imgur.com/iqpxjpt.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/ please check each row/column/zone and delete the background color -> https://i.imgur.com/LgeVdGD.jpg

Thank you!

Anamaria
tagDiv Staff

Hi,

I did a test using a default theme Twenty Twenty-Three, without plugins and the problem persists. Please try to reinstall WordPress https://i.imgur.com/ys9cEVE.png

Thank you!

  • This reply was modified 3 years by Anamaria.
Anamaria
tagDiv Staff

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Anamaria
tagDiv Staff

Hi,

Please edit with tagdiv Composer, select the viewport on the phone, and you can change the width of the column -> https://i.imgur.com/l19gkLi.png or here -> https://i.imgur.com/SJkvTm8.png

Thank you!

Anamaria
tagDiv Staff

Hi,

You need to use a plugin for SEO, because you don’t have og image meta.

Thank you!

Anamaria
tagDiv Staff

Hi,

I think that you will not edit every day the shortcodes, so, you can disable that option only when you edit.

Thank you!

Anamaria
tagDiv Staff

Hi

This is the answer provided by my colleague Calin “I checked the situation and most of the posts do not have any featured image set, that it is way there is no featured image displayed on frontend – https://i.imgur.com/pteZ8hS.pnghttps://i.imgur.com/4aFfZ0h.pnghttps://i.imgur.com/7KKh3Qd.png
A solution is to use a global image for all posts – https://i.imgur.com/4GT5aQE.png or to set individual featured image on each post – https://forum.tagdiv.com/featured-image-or-video/
” as you can see you don’t have set a featured image for the posts, so there is nothing to display.

Thank you!

Anamaria
tagDiv Staff

Hi,

Then please disable the mobile theme plugin -> https://i.imgur.com/VhOmXCy.png

Thank you!

Anamaria
tagDiv Staff

Hi,

You activate the mobile theme plugin, deactivate it, and clear the cache.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edited with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Anamaria
tagDiv Staff

Hi,

Normally without a cache plugin, it should update once per day, with a cache plugin it can take some more time.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if the logo size is upload full size => https://i.imgur.com/Nsk0wMf.png

Thank you!

Anamaria
tagDiv Staff

Hi,

You can create a CPT for authors, and there you can use the woocommerce shortcode -> https://i.imgur.com/LXVYKY3.png

Thank you!

Anamaria
tagDiv Staff

Hello,

I have checked and the logo is displayed well -> https://i.imgur.com/JYkePIM.png You have the mobile theme plugin activated. The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).

Thank you!

Anamaria
tagDiv Staff

Hi,

Raw HTML, or have you added the code in the post editor?

Thank you!

Anamaria
tagDiv Staff

Hi,

You can use the Global Colors option from Manager -> Global Colors -> https://i.imgur.com/PM6VoBL.png
This is a video about how to change the fonts => https://www.youtube.com/watch?v=rbkYVyj1__Q also, you can use global font from Manager(Website Manager) -> Global fonts -> https://i.imgur.com/iY0bh4Y.png

Thank you!

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