Hello Tim,

I don’t think it is related to IP Address
Please delete the above code, and do this change https://i.imgur.com/Fr8kZqu.png

Thank you!

Hello,

You can try to use a custom code css, but please provide more details about what you want to achieve to be able to help you.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @SmartPRSAS,

Please provide a video with your settings.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

I just checked and for me appear only once https://www.screencast.com/t/m1FMteC4wft6
It seems you have solved it.

Have a nice day!

Hello,

Please check what dimension you have here assigned https://i.imgur.com/AiCyoEn.jpg
please check it to default.

Thank you!

Hi,

Please contact us via email contact@tagdiv.com and provide wp-admin access to the websites.

Thank you!

Hello,

Please try using the 404 default from the theme panel -> template settings https://i.imgur.com/mzHCyqs.png and check if the problem persists.

Thank you!

Hello,

It seems the thumb is showing https://i.imgur.com/DNZc5m8.png
Did you mean something else?

Thank you!

Hello,

Unfortunately, you need to add it to each page.
No, you can’t add the raw HTML in the sidebar from Apperences -> Widgets.

Thank you!

Hello,

I don’t see any banner with our theme name https://www.screencast.com/t/Y5OrmXOABjtR

Thank you!

Hi,

You didn’t have the tagdiv standard pack plugin activated, so it wasn’t displayed.

Thank you!

Hello,

You can build Single Post Template; not the post itself with images and content -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
The theme has over 100 Single Post Templates -> https://cloud.tagdiv.com/#/load/Single you can import a template from here.
The WP Bakery is not compatible with the theme.

Thank you!

Hello,

Please provide the link to your website.

Thank you!

Hello,

I just did a test with test@test.com and seems to works https://i.imgur.com/29F3WGN.png

Thank you!

Hello,

You need to set the menu like this https://i.imgur.com/5JHsYGx.png

Thank you!

Hello,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Hello,

So, the problem is resolved, right?

Have a nice day!

Hello,

Please delete the offset on the block -> https://i.imgur.com/Bpy83yO.png let the field empty.

Thank you!

Hi,

Please contact us via email contact@tagdiv.com and provide the wp-admin access to the websites and the license certificate.

Thank you!

Hi,

If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/ and try the suggestions. Also, please check the cache, and clear/purge all cache.

Thank you!

Hello,

I think that you use a plugin to optimize the css and js, and this one caused this issue.
Please deactivate those plugins and check if the problem persists.

Thank you!

Hello,

The email was never added as a post, as seen in this video -> https://www.screencast.com/t/oIMMJQqyE
In the future, please check if you don’t have another plugin that interferes with the theme, as for example, now I think you have a conflicting plugin.

Thank you!

Hello,

I’m glad that you figured it out.
Please let us know if you have future questions.

Thank you!

Hi,

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Hello,

Please provide the link to your website.

Thank you!