Hello,

Please provide more details about what you want to change.

Thank you!

Hello,

Those post templates that you have there are deprecated https://forum.tagdiv.com/design-post-pages-using-default-templates/ I recommend you to use cloud templates; also, for posts -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Hello,

Please check this topic about how you can migrate the website -> https://wordpress.org/plugins/duplicator/-> https://forum.tagdiv.com/topic/move-theme-changes-from-staging-to-live/.
You copy the code and paste it to your new page. Also, the images need to be re-uploaded.

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/mobile-theme-duplicate-titles-missing-categories-category-tag-colour/

Thank you!

Hello,

You can create your section as you want with tagdiv Composer -> https://i.imgur.com/Vfn67wO.png -> https://i.imgur.com/u5HjsGT.png

Thank you!

Hello,

Please let me know what header style you use.
If you have a cloud header, then you need to edit the page with tagDiv Composer => https://www.screencast.com/t/MIhm17tgIJeX select the logo and disable H1 on the logo => https://www.screencast.com/t/T6pvm7wR9 -> https://www.screencast.com/t/P7DuA9su from header and footer => https://www.screencast.com/t/31zJzmsS also if you use a sticky header.
The H1 must appear only once on the page/post and must be applied to an important element for SEO, usually placed on the logo.

Thank you!

Hi,

You can add a description for tags https://i.imgur.com/uzD37Dj.png and after there should be no more problems.

Thank you!

Hello,

I think that I know what the problem is, please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.
If you don’t mean this please give me more details, and screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

If you have installed a Pro prebuilt Website, you can hide the author name from the block with tagDiv Composer => https://www.screencast.com/t/wEdPdPyp2ChA , edit the page and select the block you want to edit and in the tab called “Layout” you can hide the author => https://www.screencast.com/t/fjrVaQm5IX the same for comments.
You can remove the Single Post Author Box using Edit with tagDiv Composer with a right-click. You can delete => https://i.imgur.com/BnhhxVh.png , or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page => https://i.imgur.com/vkQVCjn.jpg the same for comments.

Thank you!

Hello Thomas,

You can contact us via email at contact@tagdiv.com, and provide the report made by WordFence.
Also, please let me know what version of the theme you have.

Thank you!

Hello,

Please edit the logo with tagdiv Composer, select the logo and go into the tab SVG and delete the code.
Also, if you add logo image or logo text make sure that are set to show ->
https://imgur.com/ve11Fwt

Thank you!

Hi,

You can add the sidebar in the inner row and after you can save it and use it where you want https://www.screencast.com/t/oa9bVj7Y9F

Thank you!

Hi,

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Hello,

You have added in the post two Single Post Content elements, so the content is displayed twice, please remove one Single Post Content you can delete it with right-click.

Thank you!

Hello,

Please contact us via email and provide the wp-admin access to the websites and the license certificate. Let me know what templates you want to import.

Thank you!

Hello,

Please provide some screenshots with your settings on the blocks.

Thank you!

Hello,

Did you activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ ?

Thank you!

Hello,

I did a test and for me works well -> https://i.imgur.com/cvQIxA4.png I saw that you use some plugins to optimize the CSS https://i.imgur.com/z4QfyWG.png please disable the option.

Thank you!

Hi,

You need to select the style here https://i.imgur.com/2vYPI6n.png

Thank you!

Hi,

A shortcode can be inserted in our theme by using the element called “Column text” or “Text with title” in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB The shortcode is automatically saved.

Thank you!

Hello,

Please provide the link to your website.

Thank you!

Hello,

You can’t find the Flex Block in widgets, but you can create a sidebar like in this guide https://forum.tagdiv.com/sidebars-tutorial/ with flex block.

Thank you!

Hi,

This is a video about how to change the fonts => https://www.youtube.com/watch?v=rbkYVyj1__Q also, you can use global font from Manager(Website Manager) -> Global fonts -> https://i.imgur.com/iY0bh4Y.png You need to edit with tagDiv Composer, select the menu -> https://i.imgur.com/5aLmN2O.png

Thank you!

Hello,

If you have a single post template from tagdiv Cloud Library you can set the Single Featured Image when you want to have it with drag and drop https://i.imgur.com/MvRTpjn.png

Thank you!

Hello,

Please provide a video with the steps that you did when you edit.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!