Hello,
The message appears when the theme is not activated or the license is not valid. Please check if you can install a prebuilt website.
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Hi,
You can enable them from Theme Panel -> Social/APIS -> Social Share -> https://i.imgur.com/H5ZyJDt.png
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Hello,
Please make sure that you have in the Search template set the Posts Loop or Flex Loop, if you have cpt.
Also, you can use this option to exclude the pages https://i.imgur.com/n3cZUsL.png
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Hello,
Normally, our templates do not rewrite the 404 option from WordPress, they just change its layout. You can try to use a standard header from the theme panel, to see if the problem still occurs.
Also, please provide the link to your website.
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Hello,
This is the page, and you need to edit the main page https://i.imgur.com/wqtjdwF.png -> https://i.imgur.com/sw563fj.png
Please check this video, you need to make sure the same font size https://www.screencast.com/t/h7099kMFOL
Thank you!
Hello,
You can’t use the cloud template files in the child theme. You can use only standard templates https://forum.tagdiv.com/the-child-theme-support-tutorial/
Please let me know what changes you did.
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Hello,
Please provide the link to your website.
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Hello,
The share option does not take into account the row settings; instead, it shares the entire page’s content.
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Hi,
Please contact us via email, and provide the wp-admin access. Perhaps there is another plugin in conflict with the theme.
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Hello,
Please go to this path td-composer/legacy/common/wp_booster/td_exchange.php and add this code -> https://i.imgur.com/4anEAqj.png
// try using the new API
if ( $api_response['success'] === false ) {
$api_url = 'https://api.apilayer.com/exchangerates_data/latest?apikey=' . $exchange_data['api_key'];
$json_api_response = td_remote_http::get_page($api_url, __CLASS__);
$api_response = @json_decode($json_api_response, true);
}
Hope this help you!
Thank you!
Hello,
Please make sure is full size https://i.imgur.com/25XXNGd.png -> https://i.imgur.com/CFBJnML.png
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Hello,
Only the print option is not available on the pages, but the rest are displayed -> https://i.imgur.com/0U6a7oM.png -> https://i.imgur.com/vsIhtwe.png
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Hello,
You need to select the elements to change the style as you did for the header menu.
Thank you!
Hello,
I saw that you use elements that need to be edited with tagDiv Composer, and for other elements, you need to do the changes in Theme Panel.
This is a video about how to change the fonts => https://www.youtube.com/watch?v=rbkYVyj1__Q also, you can use global font from Manager(Website Manager) -> Global fonts -> https://i.imgur.com/iY0bh4Y.png
Also, you can find the font in Theme Panel -> Theme Fonts -> https://i.imgur.com/P55zoeT.png
Thank you!
Hello,
You can edit with tagDiv Composer, scroll to the menu, select the menu, and assign a new menu for that section -> https://i.imgur.com/H46RHVs.png
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Hi,
If you can import a section; the section will be set at the bottom page content, but you can move it where you want, select the row/element and use the drag and drop you move them => https://i.imgur.com/HaWdX8R.png -> https://www.youtube.com/watch?v=6m8-EebnfM0
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Hello,
Please let me know if the account of Instagram is associated with that Facebook account.
Also, the account is personal or business.
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Hello,
The image can be blurry when the image is smaller and need to be stretched or when you have set a smaller thumb for that image, make sure that you set the full size for the image that you have added, for example-> https://i.imgur.com/OknhKDS.jpg
Thank you!
Hi,
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the code for mailer lite
– a link to this topic in order to identify you
Thank you!
Hello,
UPDATE:
So, those options are translated if you use another language in WordPress or you can use a method from this guide https://woocommerce.com/document/woocommerce-localization/
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Hello,
Please try to go and set the custom code css in Theme Panel -> Custom Code -> Custom CSS.
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Hello,
This DEMO doesn’t have made custom page templates, foe example, contact, but you can copy and paste style from one block to other.
Thank you!