Hello,

Please check this topic https://forum.tagdiv.com/topic/assign-a-new-template-to-all-posts-retroactivel9y/

Thank you!

Hi,

You can use the drop cap and use this custom code from this topic https://forum.tagdiv.com/topic/dropcap-font-color/

Thank you!

Hi,

Seems you have the Mobile theme plugin activated, and it is disabled for the homepage. When you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results
Also, if you create a mobile page, please make sure you assign it like this https://www.screencast.com/t/lektAhyjd
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hello,

No, we don’t have a plugin tested for this.

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

You can also, set a description for tags https://i.imgur.com/uzD37Dj.png

Thank you!

Hello,

In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please use the last version of WordPress 6.1.1 with the last theme version Newspaper 12.3 (if you have a theme version older, then tagDiv Composer does not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you!

Hi,

This can be done by setting an individual header on those pages where you want it to be different (it can be set on page and cloud templates, for example on a category template). For this duplicate the cloud header -> https://i.imgur.com/lszYvTx.png then edit with the composer the page or the cloud template where you want the header to have a different style select the manager and assign the header -> https://i.imgur.com/DepvS1X.png

I hope this will help you!

Thank you!

Hello,

There is a custom code css https://i.imgur.com/GnZElHb.png. Please check the live css, or Theme Panel -> Custom Code -> Custom css.

Thank you!

Hello,

You do not need to do a new reinstall, this error appears when the license can’t be verified by the system.

Thank you!

Hi,

I’m sorry, it seems that another screenshot has been sent,I mean this one https://i.imgur.com/XKD26n1.png

Thank you!

Hello,

I don’t see any error -> https://i.imgur.com/IvdVwMV.png -> https://i.imgur.com/XAxkf8N.png apart from those that are not related to the theme

Thank you!

Hello,

You can set the width on the Single Post Content -> https://i.imgur.com/VGXafDO.png
If you want to make the layout full width, then to change the website width, you need to make sure that you don’t have set a background color/image in the Theme Panel because this makes your website boxed. Make sure this option is disabled => https://www.screencast.com/t/ejiNPCBF
To set a page to full width, you’ll need to edit it with tagDiv Composer like this -> https://i.imgur.com/i5IUJ9E.jpg add or select a row and stretch it after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg

Thank you!

Hi,

The tagDiv Composer is our page builder and it can be used for building pages and cloud templates, but not for creating posts. For this, you’ll need to use Gutenberg or a classic editor.
Using tagDiv Composer, you can build/edit the single post template (the layout of the posts).
Here is a video that will show you how to use the builder to create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg to do this you’ll need to already have the posts.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum or email if you have any questions.
Also, if you want to have some blocks/elements on a certain post, then you can use a different single template for posts, you can duplicate the template -> https://forum.tagdiv.com/topic/different-logo-in-categorypage/

I hope this will help you!

Thank you!

Hello,

Please provide another screenshot.
Also, please make sure that is not caused by a plugin conflict
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

The social counter is different, please check this guide https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
To display the number of followers, you need to use Instagram as a “Business” or “Creator” page, in this way those Instagram pages will be administered by a Facebook account (this is how Facebook API is working).
Also, when you log in with your Facebook account you must approve access to the pages you manage in order to be able to get your followers number
Here are some guides that can help you https://www.facebook.com/business/help/502981923235522 -> https://www.facebook.com/business/help/345675946300334?id=419087378825961

Thank you!

Hi,

Please make sure that you have the latest version of theme 12.3.
Please do a full backup for the website and please get in touch with us via email at contact@tagdiv.com and please provide wp-admin and cPanel access and also include this topic so we can identify you. We’ll check it as soon as possible.

Thank you!

Hello,

Yes, you can use the PHP version 8.0

Thank you!

Hello,

This is a beta version, which sometimes can cause issues; and because of this, options were removed.
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hello,

Please contact us via email and provide the wp-admin access to the websites and the license certificate. Let us know what license for what domain you want to assign.

Thank you!

Hi,

Please check the console of the browser when you hit the button save https://i.imgur.com/0ex2unk.png -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Hi,

You can achieve that if you use a modal popup -> https://forum.tagdiv.com/modal-popup/ you need to create a page where you can add a menu, social icon, and what you want to add after setting the page id in the modal popup and customize it.

Thank you!

Hi,

You can achieve that if you use a modal popup -> https://forum.tagdiv.com/modal-popup/ you need to create a page where you can add a menu, social icon, and what you want to add after setting the page id in the modal popup and customize it.

Thank you!

Hello,

This sounds like a caching issue.You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say when you are logged was working correctly, then it can also be a cache or object cache https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/.
Please let me know what plugin for the cache you have and the server.

Thank you!

Hello,

Seems you have changed the theme -> https://i.imgur.com/wKVgaf7.png. Can you please let us know what message error was displayed?

Thank you!