Hello,

Please check if you have those settings like this https://i.imgur.com/sL78PzG.png -> https://i.imgur.com/uAhFi4n.png and check after if the issue persists.

Thank you!

Hello,

You can change the image size here https://i.imgur.com/4CLUPXU.jpeg -> https://i.imgur.com/7v9GUjz.png

Thank you!

Hello,

The infinite load has those options https://i.imgur.com/nl8XiaJ.png https://forum.tagdiv.com/infinite-loading-single-posts/

Thank you!

Hello Guido,

Please edit the module and there is an icon on the custom field https://i.imgur.com/0od80oe.png

Thank you!

Hi,

Are you on a page? This works on the page only if you use pro acf plugin.

Thank you!

Hello,

You can create a post with what you want; you can see the options here https://i.imgur.com/PshemPO.png
Please enable the lightbox from Theme Panel -> Post Settings -> General post settings => https://www.screencast.com/t/8qraORSbx and check after.

Thank you!

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hi,

Please deactivate all extra plugins and let only tagdiv plugins and check after.
Also, what host do you use? Did you add some code recently?

Thank you!

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin, license certificate, and purchase code.
Also, did you activate the theme with the license on the domain that you want to use it?

Thank you!

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin, license certificate, and purchase code.

Thank you!

Hello,

Yes, the flex blocks have an excerpt option. This option is not available for the Big Grid flex.

Thank you!

Hi,

I answered here https://forum.tagdiv.com/topic/my-magazine-displays-a-page-with-im-not-a-robot-2/#post-522902

Thank you!

Hello,

Please provide the link to your website so I can check it.

Thank you!

Hello,

You can set a featured image for each post here https://forum.tagdiv.com/featured-image-or-video-7/
So if the posts don’t have the featured image, then they will display a blank thumb; you can set a placeholder.
You can set a Placeholder in Theme Panel -> Blocks Settings -> https://i.imgur.com/mo0Cbu2.png

Thank you!

Hello,

No, I think that we will do this year the update. The holidays are approaching, and Christmas vacation includes days off

Thank you!

Hello,

Please let me know what error you have when you try to edit with tagdiv Composer.

Thank you!

Hi,

You should check the errors from the console (CTRL + right-click -> Inspect -> Console) while it is loading so you can see which errors you encounter there. I think that you have “Access Denied – GoDaddy Website Firewall”
Please ask the team Goddady to help you. Also, check this guide https://www.problogguru.com/godaddy-403-forbidden-error/

Thank you!

Hello,

A shortcode can be inserted using the element “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
Please also to add only the shortcode without other parameters https://i.imgur.com/1tIpVr4.png

Thank you!

Hello,

You need to edit the header template with tagdiv Composer, and select the element like this https://i.imgur.com/OE06HhB.png there you can edit it.

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?

Thank you!

Hi,

You replace the comma with a period.

Thank you!

Hi,

Please let me know the results.

Thank you!

Hi,

Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hi,

Have you checked for a plugin conflict?

Thank you!

Hi,

You must have the option enabled “Anyone can register” box => https://www.screencast.com/t/CS3WbdwMR please go to Settings > General to have the register option.

Thank you!