Hello,

A shortcode can be inserted also by using the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

Thank you!

Hello,

I’m glad that you managed to remove it.

Have a great day!

Hello,

So, you managed to set a menu, right?

Have a great day!

Hello,

Usually, this error appears when there is a plugin conflict, so please let only tagdiv plugins activate and check after. Also, do you use nginx server? If you have nginx, you need to set pretty links because sometimes this causes the issue https://cloudarcade.net/tutorial/pretty-url-on-nginx-server/ -> https://www.cyberciti.biz/faq/how-to-configure-nginx-for-wordpress-permalinks/

Thank you!

Hello,

Are the ads approved? -> https://support.google.com/adsense/answer/7402256?hl=en Do you have the Jetpack boost plugin activated on the website? Please turn off those options and check after https://i.imgur.com/Gg2IoLp.png Also, did you try to use only tagdiv plugins and check after if the ads are displayed?
Also, try this tool to check the ads on your website https://support.google.com/adsense/workflow/14248619?hl=en

Thank you!

Hello,

Yes, there is a screenshot because an API from Google needs to be paid for, and each user needs an account https://i.imgur.com/vxmCUCZ.png. There is just a button; you can set what you want on that https://developers.google.com/maps/documentation/geolocation/overview

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hi,

I just checked your website and you have a very good score -> https://pagespeed.web.dev/analysis/https-gsilink-com/1qcm4prv4l?form_factor=desktop and it loads fast https://gtmetrix.com/reports/gsilink.com/J94IDP7U/

Thank you!

Hello,

I see that you have ads now on the website https://i.imgur.com/jL9KyY0.png
But the code that I see that you have added there need to be added to head tags -> https://support.google.com/adsense/answer/9274516?hl=en
The AdSense code needs to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/column-text-wp-editor-not-working/
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello,

Please provide more details about your issue with the license.

Thank you!

Hi,

Please edit the page normally in editor and change the setting for the page into Template: Default template because I think you have there the setting: Pagebuilder + Latest articles + Pagination and these are not editable by the tagDiv Composer plugin.

Thank you!

Hello,

For Newsmag theme, you can change the title for the News Ticker using the theme panel translation -> https://i.imgur.com/0xsFAI7.png -> https://i.imgur.com/dGdXdCR.png

Thank you!

Hi,

Can you please provide screenshots with your settings and the link to your website?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

A workaround is to use this code

.tdb_single_content .id_top_ad + figure {
display: none;
}
Set the code in Theme Panel – Custom code – custom CSS. This will hide the image that is set at the top of the post content.

Thank you!

Hello,

Please provide the link to your website where you have a YouTube video embedded.

Thank you!

Hello,

You can edit the header menu, sticky header menu, mobile menu and mobile menu sticky -> https://i.imgur.com/4MRak3x.png -> https://i.imgur.com/UWn7dDe.png -> https://i.imgur.com/nkrKMnl.png

Thank you!

Hello,

Now, the mobile version is also displayed on the desktop. This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, you can check this https://i.imgur.com/Es7nHNh.png

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hi,

Our system allows a license to be assigned to a maximum of 2 sites at the same time (we considered that most sites will need a test site), once this number is reached, it is locked for a period of time to be able to unassign the license from the website. In this way, users who used to create sites on the treadmill can no longer do so and are forced to use the theme according to the envato terms.
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
In cases like yours, what you need to do is to contact us via email at contact@tagdiv.com, provide the license key and let us know the domain that you need to assign the license. Our team from email will let you know what needs to be done further. Also, please include this link in the email to be quickly identified.

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello,

I recommend creating your module and using the flex block builder -> https://forum.tagdiv.com/modules-builder-newspaper-theme/ Also, you can set the image width and height on the flex block 1 https://i.imgur.com/0LnlxGR.jpeg

Thank you!

Hi,

And you have this option enabled -> https://i.imgur.com/c0LlBbr.png?

Thank you!

Hello,

Go to Newspaper -> Theme panel -> Header -> Sign In/Join and disable that option.
For menu, go to the mobile viewport, click on the menu icon and check if you choose a menu from this dropdown: https://app.screencast.com/kXblv69NkhU60

Thank you!

Hello,

Go to Newspaper -> Theme panel -> Header -> Sign In/Join and disable that option.

Thank you!