Hello,

We have tested the PHP version with the theme, and it works without issues for us. As it does for other users, you can try the suggestion given above by @simchris.

Thank you!

Hello,

This can be done with custom work. Please contact our custom work team https://tagdiv.com/submit-a-request/

Thank you!

Hello,

This can be done with custom work. Please contact our custom work team https://tagdiv.com/submit-a-request/

Thank you!

Hello,

Please let me know what types of ads. Does the code need to be added to the header?

Thank you!

Hello,

Please let me know what background you are referring to. Can you provide some screenshots about your issue and what you want to achieve?

Thank you!

Hello,

This request is on our list.

Have a great day!

Hello,

Please be patient! We reply from oldest to newest.
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 16:30 PM
You need to import a blank page template, edit it in the editor, select the text area, and paste the code https://i.imgur.com/Rdf9eul.png -> https://pastebin.com/gvc8FDKe

Thank you!

Hello,

Please provide the link to your website.

Thank you!

Hello,

Please click on this https://i.imgur.com/vuif0eN.png and add the license like in this guide to activate https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ and check the console if the theme is not activated. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause.
Please ensure you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Also, please check if you don’t have a plugin conflict.

Thank you!

Hello @ichefr,

Did you have checked the console? Do you have plugin for SSL?

Thank you!

Hello,

That option is available in the Pro version, and unfortunately, there hasn’t been much demand to make this type of field compatible. However, if you wish, it can be done as a custom work https://tagdiv.com/submit-a-request/

Thank you!

Hi,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, you can check this https://i.imgur.com/Es7nHNh.png
Also, this issue can be caused by some options that you have configured for the plugin can cause the issue.

Thank you!

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

Please provide the link to your website.
Also, do you use a mobile template -> https://i.imgur.com/yYSdcYO.png ?

Thank you!

Hello,

Please let me know how you added the image; please ensure you have uploaded full size.
Also, to add a menu at the top, you need to edit with tagdiv Composer, and set the header menu or list menu and assign the menu you want -> https://i.imgur.com/yAfD03k.jpeg

Thank you!

Hello,

You can set the pagination on the posts loop -> https://i.imgur.com/oYpzUxm.jpeg and then it should work as you want.

Thank you!

Hello,

Please provide some screenshots about what you want to remove.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please provide the link to your website.

Thank you!

Hello,

I’m glad.

Have a great day!

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

What version of the theme do you use?

Thank you!

Hello,

Please check with the tagDiv Composer and disable the H1. For example, H1 from logo(header, footer, mobile, sticky): https://forum.tagdiv.com/topic/6-h1-tags-on-front-page-bing-have-deindexed-my-site/

Thank you!

Hello,

My colleague asked you to provide the password and username for this -> https://imgur.com/qAAh8jn, so please send them.

Thank you!

Hi,

Usually, the color and image are set on the row, so please edit with tagDiv Composer and select the row and go in the tab CSS, and there you can add/remove it https://i.imgur.com/svyHb9d.jpeg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/

Thank you!

Hello,

Please let me know what caption you want to change. If you are referring to changing the title, please edit with tagdiv Composer, select the element and change it -> https://i.imgur.com/Ga646o4.jpeg

Thank you!