Hello,

So, I understand the logo is displayed on Single Post Content, please make sure you have set the same header for posts => https://www.screencast.com/t/USGgiEuA3UER
Also, please send the link to your website to inspect it.

Thank you!

Hi,

That option was added in newspaper 11.1 and I don’t know exactly what code was added for that option, but if you want you can verify this by checking the modified files from version 11 to version 11.1. if you want the files you can contact us by email at contact@tagdiv.com where to specify this or download the patch 11_11.1 from here https://we.tl/t-BPZOJoZZMl

Thank you!

Hello,

You can set the Modules per row to 1, and then will be displayed like this https://i.imgur.com/F0ZF0vQ.jpg

Thank you!

Hi,

The Envato license specifies that each item can be used on a single end product
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/faq
If you use it on subdomains that are a part of your product or wp multisite, you could use the same key, but for different domains/sites, I’m afraid that you will need to buy another license from ThemeForest.

Thank you!

Hello,

Please check this topic with the same issue https://forum.tagdiv.com/topic/magemenu-sub-category-limit-20-how-to-see-a-scroll-bar-not-see-all-category/

Hope this help you!

Thank you!

Hi,

Please check this video https://www.screencast.com/t/2LX15LRJQ7NH

Thank you!

Hello,

I understand you want to display an image, and for that image have more links set?
Unfortunately, our theme doesn’t have an option to achieve that, but you can try a plugin to do this (I can’t recommend one because we haven’t tested and have not seen such a plugin to use by other users).

Thank you for your understanding!

Hello,

To display the number of followers, you need to use Instagram as a “Business” or “Creator” page, in this way those Instagram pages will be administered by a Facebook account (this is how Facebook API is working).
Also, when you log in with your Facebook account you must approve access to the pages you manage to be able to get your followers number
Here are some guides that can help you https://www.facebook.com/business/help/502981923235522 -> https://www.facebook.com/business/help/345675946300334?id=419087378825961
Also, if you agree I can investigate the issue by email at contact@tagdiv.com, so please make a full backup to all files and database, and provide the wp-admin access.

Thank you!

Hello,

I don’t quite understand your question, but if you mean to change the layout for mobile, then yes, you can modify it for each device.
Also, please provide more details about what you want to achieve.

Thank you!

Hello,

Please provide the link to your website to inspect it.
Normally our theme make thumbs which are enabled in Theme Panel -> Block Settings => https://www.screencast.com/t/ZvDvpiBFKY3
Also, on the flex elements, you can set the image size => https://www.screencast.com/t/73pkUmdxAYXY

Thank you!

Hello,

Please try to replace the single post content element => https://i.imgur.com/IEHPmag.png clear all cache.

Thank you!

Hello,

Seems you have the Mobile theme plugin activate => https://www.screencast.com/t/h0ohbHcJO, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Also, if you create a mobile page, please check if is set correctly => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Thank you!

Hi,

You can find more information about tagDiv CSS Analyzer in this article => https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ and you can take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc
Also, you can check this topic : https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you!

Hello,

Please check this topic with the same question https://forum.tagdiv.com/topic/how-to-remove-empty-columns-on-website/

Thank you!

Hello,

If you want, you can try to update the theme on a staging website and see if you will lose the settings. Normally there should be no problems losing settings now.
If you want we will try to help you update the theme, for this please make sure you have a full backup to all files and database, and contact us at contact@tagdiv.com and provide the wp-admin and cPanel access.
Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours, and our schedule is Monday – Friday from 08:00 AM to 05:00 PM GMT+2.

Thank you!

Hello,

We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours, and our schedule is Monday – Friday from 08:00 AM to 05:00 PM GMT+2.

Thank you!

Hi,

Unfortunately, the Infinite loading is not valid for Mobile Theme, sorry!

Thank you!

Hello,

Please provide more information about what pages are not displayed on mobile.

Thank you!

Hello,

@kubazabran
The Posts Loops settings are divided into 4 tabs: General, Layout, Style, and CSS. The Posts loop is a special block and doesn’t have filtering options.
Also, one of the options for pagination of the Posts Loop has the option for normal numbered and the flex blocks do not have this option.
The Posts Loop is automatically filtering the posts depending on the cloud template you set (for example on the category page there will be posted posts from that category).

@UsmanSwift

If you referring to this https://www.screencast.com/t/sQ17zOPDHDWH then can be done only with custom work.

Thank you!

Hello,

Unfortunately, this implementation was done by the developers and involves more knowledge and changes in several files, these changes can only be made by one developer.

Thank you!

Hello,

Our plugin doesn’t have an option to email tools like encharge or rasa, but you can export the list and import it https://www.screencast.com/t/ykBIn7RtK -> https://forum.tagdiv.com/tagdiv-opt-in-builder/
This plugin is at the beginning, but in the future, we will try to add as many functionalities as possible.

Thank you!

Hello,

We need to verify, because normal should work if you did the above steps, maybe is an isolated problem.

Thank you!

Hello,

@Thami I will ask a developer for more information. Also, please if you can do a test like this, delete all tagDiv plugins, reinstall them from the Newspaper plugin => https://www.screencast.com/t/afkeDvDioeI and activate, and make a new test only with tagDiv plugins and CMP plugin and see if the warning appears. If yes, please let us know the steps and what CMP plugin use for tests.

@ctrlinternet
I’m glad that you managed to solve your issue in the end.

Thank you!

Hello,

@natagrit
I verify again to make sure, and yes the code for ads is auto ads by google => https://i.imgur.com/54tMhWG.png, then our theme doesn’t have any control over the ads.
The code for ads needs to be set only once on the page.
If you want to have control over the ads, I suggest using normal ads.

@bamundi

Please provide a link to your website or some screenshots, and please let me know what type of ads use.

Thank you!

Hello,

I am not sure I fully understand what you are looking to edit, but if you referring to the background color of the Instagram block you can set it from the tab called “CSS” https://www.screencast.com/t/9QribPkI
Also, if this is not what you mean, please provide some screenshots.

Hope this helps you!

Thank you!