Hello,

I will note your suggestion on our list.

Thank you for the suggestion!

Hello,

If I understood correctly, you want to display posts from a certain category, right?
To do this you need to filter by a specific category, or multiple categories filters (taxonomy) https://www.screencast.com/t/fCTxC54WF and add the ids of the posts you want to display.

If this is not what you mean, please provide some screenshots or a video.

Thank you!

Hello,

To change the logo you need edit the page with tagDiv Composer, select the header and change the text. I made a video that can help you => https://we.tl/t-pTEQbv0uAa

Thank you!

Hello,

I am sorry. I’m not sure I fully understand what you are looking to achieve. Can you provide an example and more information about what config records you referring to?

Thank you!

Hello,

Our theme doesn’t have an option to show the tooltip.
Usually, this tooltip is coming from other plugin that you have.

Thank you!

Hello,

This error occurs when the parameter for AMP is not set at the end of the URL ?/amp => https://www.screencast.com/t/4WZny22fAJ

Thank you!

Hello,

The problem is caused if you use WP Bakery for posts, unfortunately, we recommend using WP Bakery only for pages and not for posts => https://forum.tagdiv.com/how-to-use-visual-composer/
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Please deactivated the WP Bakery and see if the problem persists.

Thank you for your understanding!

Hello,

I just checked your website and seems for post the AMP is working, if you want to have the AMP version on the homepage you need to go in AMP -> Settings -> Supported Templates -> and check the homepage => https://www.screencast.com/t/p35CYRtY

Hope this helps you!

Thank you!

Hello,

I think the problem is from AdSense ads https://www.screencast.com/t/t97SBHw2VCQ7 you are using some auto ads, those need to be called only once per page. What I can recommend is to try using some standard ads => https://support.google.com/adsense/answer/9190028?hl=en&ref_topic=28893 and only one auto ad => https://www.wpbeginner.com/beginners-guide/how-to-add-google-adsense-to-your-wordpress-site/

Hope this helps you!

Thank you!

Hello,

Sorry, I think I misunderstood what you want to achieve, you want to change the limits post for auto loading, right?
For this, you need to edit the Single Post Template with tagDiv Composer => https://www.screencast.com/t/jyUVNSVHS -> Show site wide settings and set the limit post => https://www.screencast.com/t/niaHM5EMLOM9

Hope this helps you!

Thank you!

Hello,

You can use a license key for one single product, but the same purchase key can be used to activate your development copies and also the live version of your theme. Using test platforms is allowed with the same Envato key.
According to Envato license terms
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

I am sorry. I’m not sure I fully understand what you are looking to achieve. Can you provide more details?
For example, if you want to change the fonts for the category tag, you can change it from Theme Panel -> Theme Fonts -> Modules and Blocks General => https://www.screencast.com/t/myYTtmtrE4aA
Also, regarding grid and module type you can find it in each category => https://www.screencast.com/t/pkudypcbGShX

Thank you!

Hello,

I did a test using the posts from a pro prebuilt website and it works for me, but please try to do a test only with tagDiv plugins, clear cache and if the problem persists then we have to investigate so please contact us via email at contact@tagdiv.com.
Provide:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Let me know the results!

Thank you!

Hello,

Can you please send me the link to that post/page to investigate the issue?

Thank you!

Hello @fatih-2,

Do you want to use breadcrumbs from Yoast Seo or breadcrumbs from our theme?
If you want to use Yoast SEO, changes must be made to the theme files, and these changes will be lost when the theme is updated.
Also, if you have a Pro Prebuild Website, you can use the breadcrumbs from our theme =>https://www.screencast.com/t/vdzWJu9x

Thank you!

Hello,

This page was created with tagDiv composer or did you use another page builder?
Also, we need to investigate what settings were made to cause that problem, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com to investigate the problem. Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

For Instagram like as I said above, is a problem and for Instagram, if you want you can set manually the count, like this https://www.screencast.com/t/589EYkoLIdjT, and for Facebook please clear your cache.
Also, if the problem persists you can contact us via email at contact@tagdiv.com and provide the wp-admin and credentials.

Thank you!

Hello,

Yes, the code must be added in Theme Panel -> Custom Code -> Custom CSS => https://www.screencast.com/t/dThHOrMOgeYE.
Sorry for the late reply, we had an Easter holiday, which means a limited support schedule.

Thank you!

Hello,

Unfortunately, you can’t have the same template for pages, like the post.
tagDiv Composer is a page and cloud builder, it can be used only for pages and cloud templates, therefore you can use it on a single post template from tagDiv cloud library to adjust the layout, but not to write the post content, for this, you need to use the WordPress editor.

You can find more tutorials on our channel on youtube =>https://www.youtube.com/user/tagdiv which can help you to design.

Thank you!

Hello,

Please do these steps
1. disable tagDiv Composer and tagDiv Cloud Library
2. uninstall tagDiv Composer and tagDiv Cloud Library
3. clear cache (if cache plugin exists)
4. re-install tagDiv Composer and tagDiv Cloud Library again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate tagDiv Composer and tagDiv Cloud Library
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

Hello,

Please check this link => https://we.tl/t-BwtmicwnQ2

Thank you!

Hello,

Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look and they will try to help you solve the problem.

Thank you!

Hi,

Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

When you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).

You can check this video about the Newspaper theme version on mobile and how to edit them -> https://www.youtube.com/watch?v=SpGkOnJeNZY.

Hope this helps you!

Thank you!

Hello,

You can try to add the shortcode in an element called raw HTML => https://prnt.sc/10jfzg2 or another alternative you can try to set the shortcode in column text or text with title in text zone => https://www.screencast.com/t/yzHiFcS8g8 -> https://www.screencast.com/t/uDXaxJ8JSKFB and see if this work. The shortcode is automatically saved.

Hope this helps you!

Thank you!