Anamaria Hello,
The footer templates do not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
And now you can select the text, hit the element and you can edit it => https://we.tl/t-J69lnPYecc
Thank you!
Anamaria Hello,
Please contact us via email at contact@tagdiv.com and provide more information about what you try to achieve and not work, screenshots or a video.
Did you use the premium version of the plugin or the free version?
Thank you!
Anamaria Hello,
Unfortunately, you can’t set the height for block, the only option is to set the title and excerpt length to letters => https://forum.tagdiv.com/excerpts-introduction/
Those are the only ways to adjust the dimension on blocks.
Thank you for your understanding!
Anamaria Anamaria Hello,
The footer templates do not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
Also, if you have a standard footer template https://www.screencast.com/t/ND7OiqEpPFK ->https://www.screencast.com/t/Z5ZdVYY4wAuP then you need to make changes in Theme Panel -> Footer.
Hope this helps you!
Thank you!
Anamaria Hello,
I just checked your post and now look fine => https://www.screencast.com/t/455l3R1z
Thank you!
Anamaria Hello,
If you don’t have set any post template, then it should be “From Panel” if you don’t have set an individual post template for the posts, then will be applied the post template set as Global => https://www.screencast.com/t/9gBndxjL -> https://www.screencast.com/t/YrV2oLTekj7Y
Thank you!
Anamaria Hello,
You need to configure your video playlist like in our guide from here: https://forum.tagdiv.com/video-playlist-2/
Hope that helps you to understand how it is working!
Thank you!
Anamaria Hello,
The Posts Loops settings are divided into 4 tabs: General, Layout, Style, and CSS. The Posts loop is a special block and doesn’t have filtering options.
Also, one of the options for pagination of the Posts Loop has the option for normal numbered and the flex blocks do not have this option.
The Posts Loop is automatically filtering the posts depending on the cloud template you set (for example on the category page there will be posted posts from that category).
If you want to exclude posts, then you can use another block, like a flex block => https://forum.tagdiv.com/flex-block-settings-guide/, where you can apply filter.
Thank you!
Anamaria Hello,
To disable the zoom effect, please edit with tagDiv Composer, select the Big Grid Flex 5, and in the tab called “Layout”, you can uncheck the zoom hover effect => https://www.screencast.com/t/g7VViSHAhGh
Hope this helps you!
Thank you!
Anamaria Hello,
The fatal error is usually caused when you have an old version of WordPress.
Please update the WordPress to 5.7.1 and check to see if the problem is still persisting.
Let me know the results!
Thank you!
Anamaria Hello,
For error 503, please check the theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/ make sure that your host accomplishes this and all settings are set as in our guide.
Please check the following topics from here
-> https://www.lifewire.com/503-service-unavailable-explained-2622940
-> http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/
-> https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
If it is still a problem, you will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, you can try and remove and re-install the tagDiv Composer plugin.
Thank you!
Anamaria Hello,
If you use our theme and AMP that is come with our theme, then yes the Amp URL will be “/?amp” and if you have set the redirect mobile to AMP then will be /?amp=1.
Using this form of AMP URL will not affect your website traffic.
Thank you!
Anamaria Hello,
Unfortunately, you can’t change that filter from the latest to be replaced with the most popular, it is set to default on the latest.
Thank you for your understanding!
Anamaria Hello, @sirms,
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again to disable the mobile theme.
Thank you!
Anamaria Hello,
This issue has been discussed already here: https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-50/
Let me know the results!
Thank you!
Anamaria Hello,
If you have set up a mobile page you can easily shift or select no mobile pages. But if you delete it, then the mobile page is already there but blank. So, in this case, you need to assign another mobile page, and then select no mobile pages => https://www.screencast.com/t/ynhZy7SNOqh without deleting the previous one. After selecting no mobile pages, you can delete also the mobile pages which you created.
In conclusion, don’t delete first so you will don’t have any issues.
Thank you!
Anamaria Hello,
If you refer to this element => https://www.screencast.com/t/3fmsX8WjzxJ unfortunately, the element doesn’t have the option to set rel attribute to “nofollow” on the links.
Thank you for your understanding!
Anamaria Hello,
Unfortunately, our theme doesn’t have an option to change the menu opening animation.
Thank you for your understanding!
Anamaria Hello,
1. You can try to do a test only with tagDiv plugins and see if the CSS Analyzer works.
2. I checked your website and I don’t saw a video player, can you send me a screenshot with the video player?
Thank you!
Anamaria Hello,
I am not sure I fully understand what issue you have. Can you please provide more details about this, a screenshot and an URL to your website in order to inspect your issue?
Thank you!
Anamaria Hello,
If I understood correctly, you want to change the background image for the mobile menu, right?
To change the background image for the menu on mobile, please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and change the image from here https://www.screencast.com/t/ATV1Jr7s
Hope this helps you!
Thank you!
Anamaria Hello,
The problem is caused if you use WP Bakery for posts, unfortunately, we recommend using WP Bakery only for pages and not for posts => https://forum.tagdiv.com/how-to-use-visual-composer/
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Please deactivated the WP Bakery and see if the problem persists.
Thank you for your understanding!
Anamaria Hello,
I just made a test using only tagDiv plugins and works well => https://www.screencast.com/t/4PHHnvmyK35q
Please do a test using only tagDiv plugins on a staging website, because there is a possibility, to be a plugin conflict, and see if the problem persists.
Thank you!
Anamaria Hi,
The Envato license specifies that each item can be used on a single end product – https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/faq
If you use it on subdomains that are a part of your product or wp multisite, you could use the same item, but for different domains/sites, I’m afraid that you will need to buy another license from ThemeForest.
Thank you!
