Hi

I’ve test the image carousel functionality on my side and works fine: http://screencast.com/t/dCosi2N4c This could happen due to a conflict between Visual Composer and other plugin so try to deactivate all others plugins, clear all caches and test again.

Let me know how it goes.
Thanks!

Hi

I’ve checked this on my side and the tabs works fine. I am not sure why you’re experiencing this issue but you can check in browser console if there are any errors while you save the settings, also deactivate all plugins except Visual Composer, clear all caches and test again.

Let me know how it goes.
Thanks!

Hi

You can set up your shop page using the special elements woocommerce elements available in Visual Composer: http://screencast.com/t/nKNaqtZRkb Try using a text block to add the text section on the page, the featured products block for featured products than a product block for the other products.

Hope this help.
Thanks!

Hi

The elements you indicated are available in Visual Composer page builder: http://screencast.com/t/PGPe8nq5 so please make sure that you have the plugin installed: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ If you don’t have this elemnts available make sure that you have them enabled from plugins settings: http://screencast.com/t/ViiQ7HhQgO For more details about theme features please check our documentation: https://forum.tagdiv.com/newsmag-documentation/ Also we have a youtube channel with videos meant to help peoples to understand as easy as possible our theme: https://www.youtube.com/watch?v=TUdVeZ1pbuc&list=PL6CsDkMaejhpWFcFNOIDfdp5nIT0NbUbj

Hope this help.
Thanks!

Hi

I’ve checked this post from your site: http://truelifefitness.ca/have-a-little-faith-willing-yourself-into-shape/ and noticed that the image doesn’t have the correct source url: http://screencast.com/t/taO3tX7oty7 the source url should be like this: http://screencast.com/t/HsZiCia4aTn The image source url direct to a http://localhost:8888 not to the live server which is http://truelifefitness.ca
Try to deactivate all plugins except Visual Composer, clear all caches including browser cache and test again. Make sure that you add your image in media library on your live server otherwise won’t work.

Hope this help.
Thanks!

Hi

Unfortunately the theme doesn’t have a template to create a contributors page, sorry. However you can use the authors box block to display only the contributors on a specific page by using the id filter: http://screencast.com/t/QBZ9jqpFPi4J
To get the user id please follow this link: http://screencast.com/t/83G22khuD So you can add an authors box on a page, select only contributors ids in indicated field and you will have only the contributors displayed on that page.

Hope this help.
Thanks!

Hi

Thanks you for your kind words. Glad I could help, we try our best to provide the best quality themes and support.
Thanks for the message!

Hi

I’ve checked your site and noticed some 404 errors in browser console: http://screencast.com/t/Xxvn3b2e meaning that the requested files are not on your server. Try to upload the mising images again in media files, clear all caches and test again.

Hope this help.
Thanks!

Hi

Try this css in theme panel > custom code > custom css:

.td-big-grid-post .td-post-category{
line-height: 10px;
margin-bottom: 5px;
}
.td-post-category{
bottom: 10px!important;
}
.footer-email-wrap{
margin-top: 10px;
}

Also you can increase the values as you like then test again.
Thanks!

Hi

The head tags are located in header.php file so you can paste the code here: http://screencast.com/t/X5OSJBNWc2B

Hope this help.
Thanks!

Hi

Please check if the browser zoom it’s set to default value, because otherwise appear some issues with the layout http://screencast.com/t/o7zGWqA4aVW This is valid for all browsers. You can set the zoom at default value using CTRL+0 command.

Let me know how it goes.
Thanks!

Hi

If you want to update at the latest version please make sure you do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ update also the plugins that come with the theme files from the /plugins folder. If you’re using child theme deactivate it during the update process, switch to default wp theme.
If you use child theme for files customizations it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.

Let us know how it goes.
Thanks!

Hi

To remove the ads in specific post/pages you need to ad a condition in td_block_ad_box.php
http://screencast.com/t/8lqAJQDddO

if (is_single(134) || is_page(44)) {
return;
}

Use is_single() for post is_page() for pages. To get the post/page id follow this link: http://screencast.com/t/zXmGYcsp

Let me know how it goes!
Thanks!

Hi @ShowbizCool

I’ve test this on my side and the plugin works fine, please make sure that you add the line as it’s indicated here: http://screencast.com/t/5Ke04QmmL9b clear all caches and test again.

Let us know how it goes.
Thanks!

Hi

The HTTP channel test runs only if needed, for example when gets some information about a video from youtube/vimeo or the likes number from facebook. The theme gets remote information through three channels: http://screencast.com/t/ll8pdssgmo and depending on the host uses the one that works best.
You don’t need to worry about the that, the channel status it will change when the HTTP channel test runs for the first time.

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

Please make sure that you installed/updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-install-via-ftp/ – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Also check in browser’s console if there are some errors, deactivate all plugins except Visual Composer, clear all caches, deactivate the child theme if you’re using and test again.

Let me know how it goes.
Thanks!

Hi
Thanks for the suggestion, I’ve added on our list and we will consider it for future updates. However we must carefully select what features we will include as we have over 250 features requests and the user always must get what is best from us. If more people will request this we will implement it.
You can achieve that by modifying the code, but with a different condition than the one you tried it. The is_category() function check if a category page is displayed not if a post belong to a specific category. To do that you need to use in_category().
So to display the author box only in some specific categories add this condition in td_module_single_base.php like here: http://screencast.com/t/Umqmoxdb8OIt

if (!in_category(array('50','51','56'))){
return;
}

This condition check if the post belongs to one of the specified categories and if the result is true will display the author box, otherwise returns.
Note that if post is included in more categories you need to add all categories ids on the list, otherwise the author box won’t be displayed or you can exclude it from the categories in which you don’t want to display the author box.

Hope this help.
Thanks!

Hi

I’ve test this on my side and the custom css fro theme panel it’s saved even after theme’s update. Please make sure that you updated the theme according with our documentation, clear all caches including browser cache and test again: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ Make sure you did a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one.

Thanks!

Hi

I’ve checked your site and noticed that the post views are disabled. You need to activate this counter: http://screencast.com/t/Ayd3HLw1g in order to have the 7 days sort working.

Hope this help.
Thanks!

• This reply was modified 10 years by Andrei L..

Hi

The update process should work fine even if you update from V 2 to V 2.3.1.
Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ Do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one, update also the plugins that come with the theme files from the /plugins folder. If you’re using child theme deactivate it during the update process, switch to a default wp theme and also deactivate all plugins.

Thanks!

Hi

Please make sure that you add the comma here: http://screencast.com/t/HCBO5mpujE86 then test again.

Thanks!

Hi

Are you referring at this button: http://screencast.com/t/2p4RK6Tk1TB If so then the shortcode is not correct, it should look like this:

[vc_row][vc_column][vc_btn title="Google" link="url:https%3A%2F%2Fgithub.com%2Fopradu%2Fnewspaper|title:test|target:%20_blank"][/vc_column][/vc_row]
Please make sure that you’re using the latest version of the theme which is v2.3.1 and also the updated version of Visual Composer plugin.
If this is not what you mean please provide more details so I can duplicate the situation on my side.
Thanks!

Hi

Please address us via email at contact@tagdiv.com include a link at this conversation and we will send you the files.

Thanks!

Hi

I’ve checked your site and the homepage it’s displayed fine now: http://screencast.com/t/oa5qJF5k8FM The indicated errors appear when Visual Composer plugin is not installed and the page contains elements which cannot be rendered without VC.

Thanks!

Hi @Truelifefitness

Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ Also the plugins from theme’s path must be updated.
Usually this this issue appear because of lazy load animations which’s script conflicts with some other plugins. Try to deactivate all plugins except Visual composer, clear all caches ant test again.
Let me know how it goes and if the problem persist please provide your site url so I can inspect it closer.

Thanks!