HI

The above solution will remove this author meta from post content: http://screencast.com/t/BoDGwN5uHJ0 If this is note what you mean please provide more details and your site url so I can inspect it closer and get back to you with a more accurate answer.
Thanks!

Hi

Try this css in theme panel > custom code > custom css to increase the font zise for the indcated page:

body.tag-nike-kobe-11{
font-size: 10px;
}
.tag-nike-kobe-11 .entry-content p{
font-size: 20px;
}

Thanks!

HI

To achieve that you need to edit the file corresponding with post template used and echo out there one of theme’s ad-spots. First you need to get ad’s shortcode from Visual Composer. Add an ad-box on a blank page, chose the desired ad-spot, press CLASSIC MODE button and copy the shortcode: http://screencast.com/t/CvyiAdvTo then paste it here: http://screencast.com/t/SAp89QNhaOEK

In above example I’ve used custom ad 1 on post template 1, but you can use any ad-spot from theme panel.
Thanks!

Hi

The theme use the same file to generate the footer on mobile and desktop. If the problem is still there try to deactivate all plugins excerpt Visual Composer and Jetpack, clear all caches then test again.

Thanks!

HI

You can deactivate the date and author name from theme panel > block settings > Meta infos on module/blocks: http://screencast.com/t/nzLE5TXvuV – http://screencast.com/t/gCBPeFmbcYEJ

Let me know how it goes.
Thanks!

Hi

Unfortunately the theme does not have an option in this regard., you will need some custom css in order to achieve that. Please provide your site url so we can inspect and we will get back to you as soon as possible.
Thanks!

Hi

I’ve checked your site and noticed that for some video posts the thumb is not properly generated. Please contact your host provider and ask him if gd library is enabled on your server.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!

Hi

On mobile devices the site loads really slow, here can be seen the result from google page-speed toll: http://screencast.com/t/CzzRX1JO This affect user experience and some times the browser will stop page’s load it takes to mush time until the server responds. Try to optimize the site following our documentation. also try to deactivate all plugin except Visual Composer, clear all caches then test again.

Thanks!

Hi

Yes it is possible. Follow this steps:
– revert back the changes I’ve indicated in my previous message.
– add the ad code in one of theme’s custom ad spots
– create a new page and add an ad-block on it, select in ad-block the custom ad-spot which hold ad’s code: http://screencast.com/t/T9QrVpFshiG
– press the CLASSIC MODE button and copy the shortcode: http://screencast.com/t/09LWoaPqeUA
– edit the file corresponding with header style used and add this code here: http://screencast.com/t/lqG1ycAYcK – http://screencast.com/t/L4vk5oDVLPC

<?php echo do_shortcode('[vc_row][vc_column][td_block_ad_box spot_id="custom_ad_1"][/vc_column][/vc_row]'); ?>

In above example I’ve used custom ad 1 but you can use any custom ad spot from theme panel.
Thanks!

Hi

I assume that you want to display the slide on blog page where latest post are displayed. To achieve that you will need a bit of codeing as by default the theme does not have an option to edit blog page with Visual Composer. First create a new page and add on it the slide then press CLASSIC MODE button to switch in backend editor and copy the shortcode: http://screencast.com/t/ioelT32mjmm Next you need to edit index.php file and add this code here: http://screencast.com/t/BYFRp6bg

<?php echo do_shortcode('shortcode-goes-here') ?>

Hope this helps.
Thanks!

HI

You can remove the link directly from theme’s files by deleting this code: http://screencast.com/t/ay946pFyzJ or if you want to keep it only for site’s administrator change the permission like here: http://screencast.com/t/NECR1DlpRTS

Thanks!

HI

Alin Replied you via email.
Thanks!

Hi

I’ve tried to access a post shared on your Facebook page and it worked fine on my side. Please make sure that you’re using one of these browsers to access the posts: http://screencast.com/t/f9alrjHa If you use an untested browser it may cause issues with page’s load.
Also check your site’s optimization. The page load is very big, takes up to 11s until the entire page is loaded http://screencast.com/t/osTWtwx5rRb and also page’s size is quite big. In terms of optimization we made a guide which covers most important aspects that must be considered: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks!

HI

To achieve the desired result you need to edit the file corresponding with header style used and move the indicated code like here: http://screencast.com/t/DeYdseojd You will also need this css in theme panel > custom code > custom css: http://screencast.com/t/PQwVcDkE This was an example for header style 1.

.td-header-sp-rec {
float: none!important;
margin-left: auto;
margin-right: auto;
}

Let me know how it goes.
Thanks!

Hi

The main theme requires more resources from server that’s why is very important that the requirements specified in our documentation to be met.
Thanks!

Hi

Since V 3 smart-list structure has been changed a lot and there is no simple patch which can be provided, sorry. The code which fixed that issue won’t work with prior versions because some elements are missing.
Thanks!

Hi

An internal server error it’s not caused by the theme, it’s rather related with a server misconfiguration. Please make sure that your server meet the requirements specified in our documentation: https://forum.tagdiv.com/requirements-for-newspaper/ also check if the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/ You can als check this link, it may help: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thanks!

HI

Theme’s header styles have different layouts on mobile devices and on some of theme header ad is displayed above main menu. An example could be header style 1 which is also used on your site. If you want to change the default implementation you’ll need to edit the file corresponding with header style used: http://screencast.com/t/90ajkv4pcq Note that you will need some codeing skills n order to achieve the desired result.

Thanks!

HI

The theme respects google’s recommendation regarding page’s structure and we didn’t got similar reports so far. We have lots of users which use ad-sense ads and if the theme would have such issue we would knew so far.
We can’t offer an accurate answer regarding site’s content but you can open a topic on ad-sense forum and ask there for suggestions or improvements: https://productforums.google.com/forum/#!forum/adsense

Thanks!

Hi

You can use target=”_blank” attribute to achieve that, here is an example: http://screencast.com/t/hAzZke14gVxg
<a href="http://www.w3schools.com/tags/att_a_target.asp" target="_blank"> This link will open in a new window </a>

Thanks!

HI

By default the theme does not have such options and to achieve the desired result you will need some customizations in its layout. Unfortunately we can’t provide custom services at the moment so if you really need this and you’re not aware of the steps that must be taken in this regard my advice is to look for someone who can help you with implementation or hire a freelancer to do it for you.

Thanks for your understanding!

Hi

You just need to press BACKEND EDITOR and the plugin will switch in CLASSIC MODE: http://screencast.com/t/dG0aY8cW Then you can add blocks on the page.

Hope this helps.
Thanks!

Hi @bobbielind

Please check this links for more details abut mobile theme functionality: https://forum.tagdiv.com/the-mobile-theme/ Basically if you use mobile theme plugin on mobile devices will be displayed only the content from mobile editor: http://screencast.com/t/WJcmnRxc There is an exception for homepage which have it’s own layout.
Let us know how it goes and if you still need assistance eon this please provide more details about what you’retrying to do and we will get back to you as soon as possible.

Thanks!

HI

From page source it seems that you didn’t made any changes for module 2, there is only the default css for it. Please make sure that the settings from theme pane are properly saved then try to add a single block on a test page and do a few tests with it. These settings works fine as can be seen from this screens: http://screencast.com/t/fiHUru3j – http://screencast.com/t/Gp9ksfyixK If you still can’t manage to save the settings try to deactivate all plugins except Visual Composer, clear all caches then test again.
I am not sure how did you changed the thumb’s size as the theme does not have an option in this regard. If you made the changes in theme’s code note that you need to regenerate the thumbnails so the new sizes to be applied.

Thanks!

Hi

The theme does not add any code after resource’s url: http://screencast.com/t/kL5fmR9Ysrf I am not very sure why this happens on your site or how can this situation be duplicated but you can try to deactivate all plugin except Visual Composer, clear all caches then test again. Let us know how it goes and if the problem persist please provide a link where we can inspect it.

Thanks!