Home User profile
tagDiv Member
I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

I am not sure why this happens as we didn’t received a similar report before. Try to deactivate all plugins except Visual Composer, clear all caches then test the site again and check if the problem is still there.

Thanks!

Andrei L.
tagDiv Member

HI

The theme uses default feeds system from WordPress and does not control or change its functionality. You can use a plugin with a similar functionality to customize it but we can’t make any recommendation in this regard as we didn’t made any tests and we can’t say for sure how they will work with our theme.

Thanks!

Andrei L.
tagDiv Member

Hi

Try this css in theme panel > custom code> custom css: http://screencast.com/t/oLzknVon

.post_td_gallery{
background-color: white;
}

Thanks!

Andrei L.
tagDiv Member

HI

I assume this happens because of child theme so try to deactivate it, clear all caches, purge cdn files then test again.

Let us know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

This may happen because sometimes Facebook won’t index automatically a new post because of huge amount of data that must be fetched. So you can “force” Facebook to index your post by running a fresh scrape with the debugger toll.
Thanks!

Andrei L.
tagDiv Member

Hi

There is an issue with Bookmarklet when mobile theme is enabled. We investigate this issue and will try to find a solution in shortest time possible.
Sorry for inconveniences and thanks for your understanding.

Andrei L.
tagDiv Member

Hi

ON my side this appear to be the last published post: http://fantasybrasil.com/cartola-fc/cartola-fc-mite-com-nossa-selecao-da-13a-rodada/ Is that correct or do you have another post published after this one?
This issue could be cause by cache so after you publish a new post make sure you clear all caches then test the site again on a different device and check how it goes. Also try to deactivate all plugin except Visual Composer to make sure that there is not a conflict.

Thanks!

Andrei L.
tagDiv Member

Hi

1. Please check this topic, here i’ve posted a solution for Newsmag theme but it work also for Newspaper: https://forum.tagdiv.com/topic/chinese-social-networks/

2. Use this css to increase the font size for social icons, you can modify the value as you want: http://screencast.com/t/FlaMRXFjGYy

.td-social-icon-wrap .td-icon-font{
font-size: 15px;
}

Let us know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and there is no part from dashboard displayed if I am not logged in. I am not sure why this happens on your side but you can try to deactivate all plugins except Visual Composer, clear all caches including browser’s cache then test again.

Let us know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

The date for posts displayed on modules is generated in td_module.php: http://screencast.com/t/9HDovxc2pyx You can modify get_date() function if you want to change the date for all modules or you can create a new function and call it td_module_3.php file which is used to render posts for block 5: http://screencast.com/t/ybRVLIYDsRyi

Thanks!

Andrei L.
tagDiv Member

Hi

We removed the font for that icon but you can use Font awesome for menu plugin to add it in mobile menu. You have to edit header-menu.php and header-menu-h1.php and replace the indicated class with the one for desired icon from plugin: http://screencast.com/t/PRk6WOVh Here you can find more detail about how to use Font Awesome 4 Menus plugin https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thanks!

Andrei L.
tagDiv Member

Hi

Sorry for misunderstanding.
I’ve checked this on my side and got the same behavior. I’ve added this on our list and will be fixed in next theme update.

Thanks for reporting this and sorry for inconveniences.

Andrei L.
tagDiv Member

Hi

To remove the modal window from login widget you have to edit top-menu.php and remove these classes: http://screencast.com/t/6pUOPlwTz5q Note that our login system was intent to work only with modal window abd if you remove it then there will be needed other adjustments.
We did not tested wordpress social login plugin with thew theme and we’re ot aware of its functionality in order to provide an answer.
The mobile menu have the same structure as desktop menu and link target can’t be changed easily. Basically you have to register a new menu and set a custom html structure for it then use it only for mobile.
This is a complex task which require lots of customiztions and tests in order to be achieved. We can’t offer customization services at the moment so if you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Andrei L.
tagDiv Member

Hi

Theme ad’s was not intent to render responsive link ads. This is on our todo list but it may take a while until will be taken into consideration because we have a very long list with feature requests and we have to take them one by one.

Thanks for your understanding and fr your message!

Andrei L.
tagDiv Member

Hi

To achieve that you have to customize theme’s core files and implement a different login system. This task involve lots of customization and tests in order to be achieved. We can’t offer customization services at the moment so if you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.
You could also try a plugin with a similar functionality but we didn’t made any test and we can’t make any recommendation in this regard.

Thanks!

Andrei L.
tagDiv Member

Hi

WordPress generate thumbnails for each image uploaded in media library. The thumbs are generated for each image size registered by the theme. The theme call a specific thumbnail for each module and this also happens for mega menu.
Thanks!

Andrei L.
tagDiv Member

Hi

I am not sure why this happens but you can try to deactivate all plugins except Visual Cosponsor, clear all caches then test again. Also check if other settings from theme panel are properly saved.
You can also check browser’s console while you’re saving the settings on google analytics section and check if there are any errors. If the settings are not saved there should be an 403 or 404 error.

Let us know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

To achieve that you have to edit the file corresponding with post template used and add a condition like here: http://screencast.com/t/fgaE01sDLe The condition will work only if you’re using a static page as homepage. If you’re using blog template then you have to use is_home() function.
Before making any changes in theme’s files make sure you do a full backup to your current wp-install.

Let us know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

Please check this link, here is detailed a possible implementation:: https://forum.tagdiv.com/topic/implement-infinite-scroll-on-single-posts/
Thanks!

Andrei L.
tagDiv Member

Hi

The theme uses thumbs with a specific size on mega menu and after you regenerated the thumbs in your wp-install were created these images. To have a bigger thumb for one specific item you’ll need either a contrition in mega menu or a custom css which makes the image bigger. Also you’ll need some adjustments for all mega menu because if you change the style for one element it’s a chance to be affected and other elements.

Thanks!

Andrei L.
tagDiv Member

Hi

This is a complex task which require lots of customization in order to be achieved and unfortunately we can’t offer custom work at the moment. We can only point a way of how to achieve that. Basically you have to change/replace the function which generate block’s title. That function is located in td_block_template_1.php http://screencast.com/t/gLVrjsAMrKQ If you change function’s name or you create a new function then you also have to edit td_block.php and update this method with the new name: http://screencast.com/t/XDdpZrzXtm

This is a very complex task and you’ll need good codding skills in order to complete it. If you’re not aware of the steps you have to take in this regard my advice is to look for a developer from sites like: https://studio.envato.com/ to help you with implementation.

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and fond some js errors in browser’s console: http://screencast.com/t/Jnuul1B5Mncp Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test again. Also remove any minification for js because in some situation conflicts may appear if you serve a minified js on the page.

Let us know if you need further assistance on this.
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and noticed that you’re using blog template for homepage. On this template you can’t use Visual Composer because its default functionality is to display latest verticals published. To use Visual Composer on homepage you have to set a static page here: http://screencast.com/t/49dRJFvXz

Hope this helps.
Thanks!

Andrei L.
tagDiv Member

Hi

We didn’t got a similar report before and we’re not sure which of the above settings could cause that issue. As a cache plugin we recommend WP Super Cache which is tested and works fine with our theme, for more detail about its setup please check this link: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks!

Andrei L.
tagDiv Member

Hi

This usually happens because of cache or when the cdn service deliver old some files. Try to deactivate all plugins Visual Composer, clear all caches, purge cdn files if you’re using then test again.


@webcadre
the theme is tested and works fine. If you still can’t manage to solve this please provide your site url so we can have a closer look.

Thanks!

Viewing 25 posts - 1,826 through 1,850 (of 6,511 total)