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tagDiv Member
I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

You can add the description from media gallery as it’s indicated here: http://screencast.com/t/4bA4a4kV
Let us know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

Mobile theme does not render content added with Visual Composer and Revolution slider won’t work with it. To use revolution slider on mobile use the main theme without mobile theme enabled. Also you can check this link for more details about mobile theme usage: https://forum.tagdiv.com/the-mobile-theme/

Let us know if you need further assistance on this.
Thanks!

Andrei L.
tagDiv Member

Hi

Try this css in theme panel > custom code> custom css:

.td_block_big_grid_3 {
padding-bottom: 15px;
}
.td_block_1 {
padding-bottom: 10px!important;
}

If this is not what you mean or you’re using other blocks please provide a link where we can inspect this.
Thanks!

Andrei L.
tagDiv Member

Hi

Try this code:

.category .td-module-date, .td-main-sidebar .td-module-date {
display:none;
}

Thanks!

Andrei L.
tagDiv Member

Hi

Unfortunately the theme does not have such a setting and to achieve that you have to edit the layout of post template used and change its style. Basically you have to remove the margins and paddings around post content. This is a complex task which require lots of customiztions and tests in order to be achieved. We can’t offer customization services at the moment so if you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Andrei L.
tagDiv Member

Hi

Thanks @Chris for your answer.

@sonukharb
I’ve also checked your site and images are displayed fine now: http://screencast.com/t/zW1jYdM6ire If you still have this issue try to deactivate all plugins except Visual Composer, clar all caches, also try to deactivate lazy load as @Chris suggested above then test the site again.

Thanks!

Andrei L.
tagDiv Member

Hi

The social share icons can be deactivated fropm theme panel > post settings > sharing: http://screencast.com/t/JcQIsQBN

Let me know how it goes and if this is not what you mean please provide more detail about what you’re trying to do so I can get back to you with a more accurate answer.
Thanks!

Andrei L.
tagDiv Member

Hi

Default sizes for all ad-spots can be checked in td_block_ad_box.php file: http://screencast.com/t/fC1wPCLn2b These values can be overwritten from theme panel > ads for each ad-spot: http://screencast.com/t/bwmzmQpZ Note that this values can be changed only for ad-sense ads, other ads won’t be affected by them.

Thanks!

Andrei L.
tagDiv Member

Hi

The theme does not control the informations displayed by Facebook when a post is shared. To do that you have to use a plugin which control the og:tags. We recommend SEO BY Yoast in this regard as it’s one of the best plugins on the market and also is tested with our theme. For more detail in this regard please check these links: https://yoast.com/social-media-optimization-with-wordpress-seo-by-yoast/https://kb.yoast.com/kb/getting-open-graph-for-your-articles/

Hope this helps.
Thanks!

Andrei L.
tagDiv Member

Hi

For pages you have to use page-id-abc class in css, here is an example:

.page-id-abc .td-header-rec-wrap{
display:none;
}

Thanks!

Andrei L.
tagDiv Member

Hi

Unfortunately Instagram widget does not have a sort filter for images at the moment and we can’t offer a solution for the moment, sorry.
Thanks!

Andrei L.
tagDiv Member

Hi

First you have to edit td_set_post_settings.php file and add new fields there: http://screencast.com/t/lwgCTppwmF Next step is to edit td_module_single_base.php and call new fields there: http://screencast.com/t/wx5KIxxOqxY
Note that this task require some coding skills in order to be achieved so if you still need assistance on this my advice is to look for someone who can help you with implementation as we can’t offer custom work at the moment.

Thanks!

Andrei L.
tagDiv Member

Hi

Mobile theme uses different files and they are located in this folder: http://screencast.com/t/vj9JHdbpPv5 You have to edit function.php file from mobile folder so the changes to be applied when mobile theme is used.

Thanks!

Andrei L.
tagDiv Member

Hi

Are yu using mobile theme plugin? If so you will have to add the ad code in mobile theme > mobile ads: http://screencast.com/t/O6FDDfl5q
i assume that ADS PRO is a plugin that you’re using to manage ads. We didn’t tested this plugin and we’re not aware of its functionality in order to provide an answer. Also it’s not recommended to deed parts of theme’s code, it’s better to overwrite that code. The custom css can be added in theme panel > custom code> custom css and won’t be lost when the theme is updated.

Thanks!

Andrei L.
tagDiv Member

Hi

On themeforest always is available last theme’s version so if you downloaded the archive you got V 7.1.1 which is now available. You can also check the version by opening changed_files file: http://screencast.com/t/FgTf6xrhrJRY

Thanks!

Andrei L.
tagDiv Member

Hi

Please provide a link where we can inspect this so we can get back to you with a more accurate answer.
Custom ads can be added in post content by pasting the shortcode. First you have to add an ad-box on blank page, select the ad-spot which will be used, switch in back-end editor by pressing classic mode button, copy this code: http://screencast.com/t/31MYjm2LtUmc and paste it in post content where you want to display the ad: http://screencast.com/t/Pwj90P6m98Xhttp://screencast.com/t/6sqhwsY77

Thanks!

Andrei L.
tagDiv Member

Hi

Are you using mobile theme plugin? If so the page content displayed on mobile won’t be the same as on desktop because mobile theme won’t render the content added with visual Composer. For more detail about mobile theme please check this link: https://forum.tagdiv.com/the-mobile-theme/
If you’re not using mobile theme and the problem is still there please provide a link where we can insect it so we can get back to you with a more accurate answer.

Thanks!

Andrei L.
tagDiv Member

Hi

I am not sure why this happens but it could be an issue related with cache memory. When this happens again try to clear all caches,m urge cdn files if you’re using then test again.
Let us know hoe it goes and if the problem persist please provide a link where we can inspect it.

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve replied you above!
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve replied you via email.
Thanks!

Andrei L.
tagDiv Member

Hi

Changing the width of post/page content is not an easy task and as @Christophera pointed involve lots of changes in theme’s style. Theme’s layout is based on a fixed width and all modules, blocks, slides and any other elements are built starting from 1021px value from page’s width. Increasing this value involve a new layout for the entire site and it will end-up with a new theme.

Thanks!

Andrei L.
tagDiv Member

Hi

I can’t see any picture here: http://screencast.com/t/ElNFyZiBDcvN
Please check role manager section from Visual Composer’s options and make sure that you have it enabled for pages: http://screencast.com/t/P7sQhGeK6 If you still can’t manage to solve this pleas provide a screen from your backend so I can have a close look on this.

Thanks!

Andrei L.
tagDiv Member

Hi @all

The theme is tested and works fine with these browsers: http://screencast.com/t/Qqy5tnbf We recommend to use one of these browsers for a good experience especially when a mobile device is used because viewing the site with an untested browser can create issues
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your code and works fine on my end: http://screencast.com/t/w9bsGQefx If you still have this issue try to clear all caches then test again.
Thanks!

Andrei L.
tagDiv Member

Hi

These customizations falls beyond the support can offer. Support refers to explaining how current features works, fixing any bugs related with the theme and helping users understand its functionality. Any custom modifications which involve changing the default behavior are not included in support policy and you will have to make them by yourself or hire someone if you’re not aware of the steps that must be taken.

The code for login can be found here: http://screencast.com/t/VxOruYHgA
To hide some blocks on mobile you can add a custom class for theirs row in Visual Composer and use it in css with media queries to hide them on mobile: http://screencast.com/t/VJdrs9bX6

Thanks!

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