Hi

Yes you can make it sticky by enabling this option from theme panel: http://screencast.com/t/aHHmAoFgbJj
Thanks!

Hi

We do not recommend the usage of php 7 with our theme as it is not tested with it and there is a chance to appear some incompatibilities and conflicts. From our reports the theme works fine on servers with php 7 but however we can’t guarantee that. The theme works fine if your server meets the requirements specified here: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks!

Hi

I’ve checked your site and it seems that you’re using V 2.33 of Newsmag: http://screencast.com/t/ENldtIXR4n Please try to update the theme again https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also try to deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then test again.

Let us know how it goes.
Thanks!

Hi

If the button is still there it’s a chance to be added by a plugin so try to deactivate all plugin except Visual Composer, clear all caches then test again. If you still can’t manage to solve this please provide a link where we can inspect this and maybe we can help.

Thanks!

Hi

This is not an easy task and you’ll need some customizations in order to achieve that. All images displayed in mega menu have the same size and to make one of theme bigger you could try a specific css but this will affect all mega menu. Please provide a link where I can inspect this and maybe I can help.
Thanks!

Hi

I’ve checked this on my side and didn’t got any issues with mobile menu or with the slider after clicking one of social icons. I am not sure why this happens on your site but you can try to clear mobile device cache memory then test again, also make sure that you’re using one of the browsers included on this list: http://screencast.com/t/Qqy5tnbf

Thanks!

Hi

We received only one email from you and we answered to it: http://screencast.com/t/FfGDifFbzAY However we din’t received a message regarding this matter. Please send us the message again and we will reply you in shortest time possible.

Thanks!

Hi

You can use one of theme’s smart-lists to obtain a similar pagination in your posts. On our demo you can check all smart-lists from this tab: http://screencast.com/t/CaOPohKembhr in order to chose which one fit best for you. Also you can check our documentation for more details about how to create a smart-list: https://forum.tagdiv.com/newsmag-smart-lists/

Hope this helps.
Thanks!

Hi

I’ve checked tabs in posts and they works fine on my end. I am not sure why this happens on your site but you can try to deactivate all plugins except Visual Com poser, clear all caches then test again. Also make sure that you’re using V 3.0 of Newsmag and also check if Visual Composer is update at V 4.11.2. If you still can’t manage to solve this please provide a link where we can inspect this and we will get back to you in shortest time.

Thanks!

Hi

I am not sure why this happens as we didn’t got a similar report before. Could you please provide a link where we can inspect this issue? Meanwhile try to deactivate all plugins, clear the cache again, purge cdn if you’re using then test again.

Thanks!

Hi

Have you made any changes in theme’s core files? If so try to revert them or upload a clean version without any changes in its files then check if the error is still there. If the error appear only when you add some custom code please check it an make sure that is compatible with our theme.

Let us know how it goes and if the error persist and it’s caused by the theme please address us via email at contact@tagdiv.com with a link to this conversion and also give us wp-admin and ftp access so we can have a closer look. We will inspect this and get back to you in shortest time.

Thanks!

Hi

This error usually appear when the destination folder for the plugin already exist in wordpress. Try to login on your site via ftp and navigate to your-wp-install/wp-content/plugins and delete js_composer folder then try to upload the plugin again from your dashboard. You can also try to directly upload plugin’s files in wordpress via ftp. To do that follow this steps:
– locate js_composer.zip file in Newspaper-tf folder then unzip it on your computer
– upload js_composer folder in your-wp-install/wp-content/plugins folder
– go to your dashboard and try to activate the plugin

Let us know how it goes.
Thanks!

Hi

You could try a condition in header.php file which will set a specific image for author page. Here is an example: http://screencast.com/t/vtyCC27G

if (is_author()){
echo '';
}

After you add this condition check your author page with facebook scraper; https://developers.facebook.com/tools/debug/og/object/ and make sure that og:omage is properly set then try to share the page.

Hope this helps.
Thanks!

Hi

The theme can’t control or moderate Facebook comments. The above code only call a script from Facebook but does not change its functionality. However Facebook offers a management tool for comments, for more detail check this link: https://developers.facebook.com/docs/plugins/comments/#moderation

Tanks!

Hi

By default the theme does not have an option to change the background color only for a page but you can achieve that using this css in theme panel > custom code> custom css:

.page-id-abc{
background-color: red;
}

Just replace abc with numerical if of the page where you want to change the background color. To get page’s id follow this link: http://screencast.com/t/3pZpRpCjEc
Hope this helps!
Thanks!

Hi

I’ve checked your site and didn’t found any ad-sense ad on it. Also the theme doers not display any ad until you don’t add a code in its ad-spots from theme panel.
If you still have this issue please provide more details about it, also a screen would help, so we can inspect it closer and get back to you with a more accurate answer. Meanwhile try to deactivate all plugins except Visual Composer, clear all caches than test again.

Thanks!

Hi

Yes you will have to update the code for each post where you want to hide the ad. The code can be added in theme panel > custom code> custom css: http://screencast.com/t/fVCF9ObMfA

Thanks!

Hi

What version of Visual Composer you’re using? Please make sore that you’re using V 4.11.2 of Visual Composer which is included in theme’s path: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Please make sure that the parameters from System Status are set to at least recommended values – http://screencast.com/t/9RXWZI0YND – https://forum.tagdiv.com/system-status-parameters-guide/ then test again.
If you still can’t manage to solve this please address us via email a6t contacty@tagdiv.com and provide more specific detail about your issue. In your message please include the login details for your site, ftp access details and a link to this conversation.

Thanks!

Hi

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-admin and ftp access so we can have a closer look to you wp-install.
Thanks!

Hi

I’ve checked this on my end but couldn’t duplicate the issue. As can be seen her the text is displayed fine even if I add a description for the image: http://screencast.com/t/pVQA04pDQR – http://screencast.com/t/yCDirF6yEi7 Please provide a link where we can inspect this issue and we will get back to you as soon as possible. Also provide smart-list’s content from editor mode via http://pastebin.com/

Thanks!

Hi

Have you added trending now and big grid blocks on the page sing Visual Composer? If so please check the firers set on theme and make sure that you have some posts which correspond with your fitters. For more details about homepage setup and how to use Visual Composer please check these links: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ – https://forum.tagdiv.com/how-to-use-visual-composer/ – https://forum.tagdiv.com/block-settings-tutorial/

Let us know how it goes and if you need further assistance on this please provide more details and also your site url so we can have a closer look.
Thanks!

Hi

We’re sorry for this confusion.
We made a general presentation for mobile theme which includes both mobile responsive and mobile theme plugin. The video was intended to be a general overview of the theme’s mobile features.
We will update the documentation in shortest time possible with another video only for mobile theme plugin.

Thanks for your understanding.

Hi

Thanks for your replay and for sharing the script here so other users can benefit from it.
Have a nice day.

Hi

The code which generate big grid is located in td_block_big_grid_1.php file: http://screencast.com/t/veqfTct7frQ and the queries for blocks are made in: http://screencast.com/t/iEBjqKjLjg
Note that you will have to customize the query and this involve some customizations in theme’s code. This is a complex task which involve good coding skills if you’re not aware of the steps you have to take in this regard my advice is to look for someone who can help you with implementation as we can’t offer custom work at the moment.

Thanks for your understanding!