Hi

I’ve checked your site and noticed that you’re using an older version of Visual Composer: http://screencast.com/t/IWpq7WB1EA Try to update the plugin at V 4.11.2 which is included in theme’s path. Just deactivate and delete current plugins’s version then go to Plugins panel and install it again: http://screencast.com/t/1wmOqpKJL
We will release a new update in shortest time so you can check your themeforest account and also update the theme at V 7.12 and Visual Composer at V 4.12. For more detail about the update process please check these links: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this helps.
Thanks!

Hi

Unfortunately the theme does not have an option which set a general background-color for all parts of the site. To achieve that you have to customize the css. This task involve some customizations an tests in order to be completed.
We can’t offer customization services at the moment so if you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

No this it won’t be a solution because the file loaded on the site will be the same, that parameter is just a name. Try to deactivate the child theme then test the site again and check how it goes.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Make sure that you’re using V 4.1 of Social Counter which is included in theme’s path, clear all caches then test again.

Thanks!

Hi

After you install Font awesome for menu plugin add this line in header-menu.php file like here: http://screencast.com/t/hLcvKbwUBTw – http://screencast.com/t/wvXrBLS9b

Let me know how it goes.
Thanks!

Hi

Please provide your site url and more specific detail about this issue so we can inspect it closer and get back to you with a more accurate answer.
Thanks!

Hi

Theme’s grids weren’t designed to display a title and to achieve that you have to edit theme’s core files and modify the code which generate the grids. This is not a quite simple task and you’ll need some coding skills in order to complete it. Other solution would be to use a text block above the big grid like here: http://screencast.com/t/WbLpRWCnbR

Using this css you’ll get the flowing result: http://screencast.com/t/WbLpRWCnbR

.wpb_text_column{
margin-bottom: 15px;
}
.wpb_text_column .block-title{
order-top-color:
rgb(104, 198, 45);
font-family:
Roboto, sans-serif;
font-size:18px;
font-weight:bold;
}

Hope this helps.
Thanks!

Hi

Social Counter plugin does not update the numbers automatically. The plugin is set to update date at each 3 hours but if you’re using a cache plugin the time may be bigger.

Please make sure that you’re using V 4.11.2 of Visual Composer plugin because with older version the access token wont be generated.

Thanks!

Hi

Unfortunately the theme does not ave a page template for landing pages however you can try to use a plugin with a similar functionality. I can’t make any recommendation in this regard as we didn’t tested any plugin for landing pages but you can do a search online and look for best plugin on this niche then try a few of them. Here I found some information which may help you: http://winningwp.com/best-landing-page-builder-plugins-for-wordpress/

Thanks!

Hi

I assume that you’re referring at this banner ad: http://screencast.com/t/oyiv6c3iu3 If so then you can remove that banner from theme panel > ads > header ad: http://screencast.com/t/pxZeicQUhKW

Let us know how it goes.
Thanks!

Hi

Try this css in theme panel > custom code > custom css: http://screencast.com/t/DpjUhSbbo

.woocommerce .product .onsale{
background: none red;
}

Thanks!

Hi

Please provide your site url and more specific details about this issue so we can inspect it closer and get back to you with a more accurate answer.

Thanks!

Hi

I’ve checked your site and the images are displayed fine now: http://screencast.com/t/sXDP1n6C7cYi If you still have this issue try to clear the cache memory then test again.

Let us know if you need further assistance on this.
Thanks!

Hi

Please make sure that you follow our documentation when you’re trying to upload the theme in wordpress, also try to deactivate all plugins, clear all caches then test again. If you still can’t upload the theme from your dashboard try the ftp method: https://forum.tagdiv.com/install-via-ftp/

Let us know how it goes.
Thanks!

Hi

The smart-list begins from the first heading used in it’s settings. For example if you choose here: http://screencast.com/t/dW7BPZa3gA h3 the smart list will begin from firs paragraph with a h3 tag on it. You can add your description above first h3 heading so it will not be included in slides, here is an example: http://screencast.com/t/jtzgRKM916VP – http://screencast.com/t/jtzgRKM916VP

Hope this helps.
Thanks!

Hi

Glad you have managed to solve this.
Thanks for letting us know and for your message!

Hi

Try this css to set a lower z-index for the container which holds the social icons: http://screencast.com/t/EDPpQ8WdE

.essbis .essbis-media-wrapper{
z-index:1;
}

Thanks!

Hi

Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test again. Also make sure that you update the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

HI

I’ve checked your site and noticed that the thumbs are not generated properly. Try to regenerate you thumbnails following this link: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ clear the caches then test again.

Thanks!

HI

We will release a new update for Newsmag in shortest time possible and there will be included new version of Visual Composer plugin. There is no auto-update function, after we release the update you’ll get a notification form envato and you have to update the theme and plugin according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks!

Hi

You can filter posts in blocks by theirs category or by multiple categories. For example you can use a multiple category filter and set the display order by latest: http://screencast.com/t/NPlHsCNFQss2 This sort will display most recent articles from selected categories. For more detail about block settings please check this link: https://forum.tagdiv.com/newsmag-block-settings-tutorial/

Let me know how it goes.
Thanks!

Hi

Make sure that all image added in gallery links to media file: http://screencast.com/t/s5gD0OcrFkqr clear the cache memory then test again.

Thanks!

Hi

That happens because you’re using child theme. When child theme is used the link to style css changes but the does not affect the pages if you don’t have customizations which breaks the page.

Thanks!

Hi

Please provide your site url so I can have a closer look at this issue.
Thanks!

Hi

We didn’t tested RSS aggregator plugin with the theme and we’re not aware of its functionality in order to provide an answer. By default the theme does not create any custom post type, it uses the default ones from WordPress, also the theme does not affect feed system. That system is generate by WordPress and can be customized using some specific plugins but the theme does not have any features which can change it.

If you don’t want the urls created by RSS aggregator plugin try to deactivate it then regenerate your sitemap so search engines won’t index these links anymore.

Thanks!