Hi

The double quotation mark is generated using an image and the color and font size can be changed only if the image is modified.

Thanks!

Hi

Unfortunately the theme don’t have such a widget, sorry. However you can use Social Counter in sidebar and hide the followers number using this css:

.td_social_type .td_social_info:nth-child(2) {
display: none;
}

Hope this helps!
Thanks!

HI

Try this css in theme panel > custom code > custom css to hide the more article box for mobile devices:

@media(max-width: 768px){
.td-more-articles-box{
display: none;
}
}

Thanks!

HI

@zacx we didn’t tested the theme with php 7 yet and we can’t recommend it but from our reports works fine with the theme. You can’t try it and check how it goes but we can’t guarantee that it will work fine.

Thanks!

HI

You can change the default text for trending now widget from theme panel > translations section: http://screencast.com/t/c7EGqAthMkv9

Thanks!

Hi @LPnm

Please make sure that the parameters from system status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ Also check the browser’s console while you’re trying to load the translation. Usually if the translation are not successfully loaded there should be a 403 or 404 error on admin-ajax.php file.
The theme makes many requests to admin-ajax.php file the security module fro your server may treat it as a thread. In this situation that file is banned and the theme can’t access it anymore. Try to contact your host provider and ask him if you that file is banned or if there is any firewall on the server which may block the request.

Thanks!

HI @eugenio811

The theme will display the sidebar below post content on mobile devices, this is its default implementation. As @Chris suggested you can use article inline ads and make them visible only on mobile devices: http://screencast.com/t/ogjSIrGCincL

Thanks!

HI

I’ve checked your site and the theme works fine now: http://screencast.com/t/JtHLGwtkga if you still need assistance on this please provide more details bout your issue and we will get back to you as soon as possible.

Thanks!

HI

@gregy1403 we still use inline css for our blocks. However this is on our todo list and we hope that we will find an alternative in shortest time possible.

Thanks!

HI

I’ve checked your site and the theme works fine now, please check this screen: http://screencast.com/t/9JeNxqnrR9G If you still need assistance on this please provie more details about your issue and we will get back to you as soon as possible.

Thanks!

HI

I’ve checked your site ans the login widget is not displayed in header, please check this screen: http://screencast.com/t/JJoEeDOq If you still have this issue try to clear all caches including browser’s cache then test the site again.

Let us know how it goes.
Thanks!

Hi

I’ve checked your site and the theme works fine now: http://screencast.com/t/AYeZai67YdmL However I’ve noticed that you’re using RTL which is not supported by our theme and it may be possible to appear some issues with the layout if this style is used.

Let us know if you need further assistance on this.
Thanks!

Hi

Try to deactivate all plugins except Visual Composer Composer, clear all caches then test the site again. Usually this issue occur because of Jetpack mobile theme module which conflicts with our theme so try to deactivate this module and check how it goes.

Thanks!

Hi

The height value breaks the news ticker on mobile devices. Use this css to correct it or remove the fixed height:

@media(max-width: 768px){
.td-trending-now-wrapper{
height: auto!important;
}
]

Thanks!

HI

Try this css in theme panel > custom code > custom css:

.page-id-22 .td-pb-row .td-pb-span4:nth-of-type(3):after{
background-color: #ffffff;
}
.page-id-22 .td-pb-row [class*="td-pb-span"] {
border-color: white!important;
}

Thanks!

HI

I am not sure why this happens but it could be an issue caused by some plugins. Try to deactivate all plugins excerpt Visual Composer, deactivate the child theme, clear all caches, purge the cdn if you’re using then test the site again.
Let us know ho it goes.
Thanks!

HI

I am not sure why this happens but you can try to count excerpts by letters in theme panel: http://screencast.com/t/7qpH0JTnKljH and check how it goes.
If you still can’t manage to solve this issue please send us your login credentials via email at contact@tagdiv.com so we can have a closer look at this issue.

Thanks!

HI

Please make sure that the parameters from System status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/ also try to deactivate all plugins except Visual Composer, clear all cachets then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Please check this code and check how it goes, it should work fine:

<div class="td-all-devices"><a href="https://www.google.ro/" target="_blank"><img src="http://demo.tagdiv.com/newsmag/wp-content/uploads/2014/08/rec728.jpg"/></a></div>

Thanks!

HI

Try to deactivate all plugins except Visual Composer, clear all caches then try to activate the theme again using the purchase code.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

@ottosgrove to update visual composer plugins please also follow this link: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Let us know if you need further assistance on this.
Thanks!

Hi

You will need a custom function or a plugin to achieve that as the theme does not have such a feature. I can’t make any recommendation in this regard as we didn’t tested any plugin with a similar functionality but you can do a search online for some plugins, try a few of theme and use the one who fit you best.

Thanks!

Hi

Pages are different post types and can’t have categories in wordpress. For more details about categories and how they work check this link: https://codex.wordpress.org/Manage_Categories_SubPanel

Thanks!

Hi

The theme won’t change the way html is encoded and does not add any additional characters. You can try this with a default wp-theme and check if the code works when is pasted in the page. Make sure that you paste the code in text mode, save the page then view it in the browser and check how it goes.

Thanks!

Hi

Your homepage takes a very long time until is fully loaded. This time vary from 30-40 seconds to over 1 minute. This affect the way js works. You’re using lazy load animation and the images are displayed only after all resources are loaded on the page. The js will not do anything until all resources are loaded but if the time is to big will not work at all.
Try to deactivate lazy load animation from theme panel > template settings: http://screencast.com/t/JLeDGGgmT then test the site again. Also check if the server meets theme’s requirements and if parameters from system status have the values indicated here: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ – https://forum.tagdiv.com/system-status-parameters-guide/

Thanks!