Hi

I am not sure why the link is not working anymore but it could be an issue with your the custom css used. Try to update the theme at V 3.2 which is available on themeforest, remove the custom css, clear all caches then test the site again.

Thanks!

Hi

Please make sure that the parameters from system status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ Also check the browser’s console while you’re trying to save the settings. Usually there should be a 403 or 404 error in console which refers to admin-ajax.php file.
The theme make many requests to admin-ajax.php file and the security module from your server may treat it as a thread. In this situation that file is banned and the theme can’t access it anymore. Try to contact your host provider and ask him if you that file is banned or if there is any firewall on the server which may block the request.

Thanks!

Hi

We dint tested any plugin with a similar functionality and we can’t make any recommendation in this regard. You can do a search online for some plugins, try a few of them and use the one who fits you best.
Thanks!

Hi

@Mucha Try to delete the theme via ftp as @Chris pointed and check how it goes. Let us know if you still need assistance on this.
Thanks!

Hi

The homepage of Baby blog is made using page-builder+latest article as a page template and there is only a slide added with Visual Composer. To have that slide working you need to install Revolution Slider plugin: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ and import the slide in your wordpress: https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Hope this helps!
Thanks!

Hi

Please make sure that the parameters from system status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ Also check the browser’s console while you’re trying to save the settings. Usually there should be a 403 or 404 error in console which refers to admin-ajax.php file.
The theme makes many requests to admin-ajax.php and file the security module from your server may treat it as a thread. In this situation that file is banned and the theme can’t access it anymore. Try to contact your host provider and ask him if you that file is banned or if there is any firewall on the server which may block the request.

Thanks!

Hi

I am not really sure what you’re trying to do so please provide more specific details about the desired rezult and maybe we can help.
Thanks!

Hi

The icon can be removed from header-menu.php and header-menu-h1.php files by commenting this code: http://screencast.com/t/19JIEfnDm9s6

Thanks!

Hi

I’ve checked your site with google structured data tool and didn’t found any error or warning: http://screencast.com/t/EHJzOV9k2Bxq If you still have this issue please provide more details about it, also a screen pointing the errors would help, so we can inspect it closer an get back to you with a more accurate answer.

Thanks!

HI

Do you want to remove this metas from custom post types: http://screencast.com/t/6ZrEkhYDT5Fo If so you can use this condition in td_module_single_base.php file: http://screencast.com/t/ExIjUhXVxMMH

if (get_post_type() != 'post'){
return;
}

Hope this helps!
Thanks!

Hi

The theme has been developed to be fast but it may still need configurations on this matters so test your site using google’s page speed insights testing tool(or gtmetrix) and try to follow the instructions indicated there to optimize the server. Also make sure that the parameters from system status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ You can also try to deactivate all plugins except Visual Composer to reduce the queries and use mysql query cache to improve the loading speed: http://dev.mysql.com/doc/refman/5.7/en/query-cache.html For more details about you can check our documentation in page-speed regard: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks!

Hi

@brad08 the td-composer plugin can be downloaded following this link: https://github.com/tagDiv/td-composer/releases/latest Also make sure that your server meets theme’s requirements: https://forum.tagdiv.com/requirements-for-newspaper/ and also check if the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/

Thanks!

Hi

We use that function in our theme to remove some tabs but the activation message is not removed. That message can be removed only by changing plugin’s files.

Thanks!

Hi

That file is located in wordpress root folder and to access it you will need to login on the server via ftp. Try to login on the server using a ftp client program like filezila, navigate to your wp-install folder and you should find .htaccess file there.

Thanks!

Hi

@propertyassist the them can’t control the information picked by Facebook sharer when a post is shared. You can try to use SEO By Yoast plugin and remove site’s title. For more details in this regard please check this link: https://yoast.com/social-media-optimization-with-wordpress-seo-by-yoast/

Thanks!

Hi,

There was a conflict between mobile theme plugin and SEO By Yoast. Try to delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again.

Let us know ho it goes.
Thanks!

Buna

Tema nu are o optiune care sa afiseze nuarul de share-uri ale unui post. Pentru a crea acesta functionlitate sunt necesare unele schimbari in codul temei sau ca alternativa poti incerca un plugin. Nu putem recomanda un anume plugin fiindca nu am facut asemenea teste dar poti incerca unul dintre cele presentate in acest articol: http://www.shoutmeloud.com/best-social-sharing-wordpress-plugins.html

Multumesc!

Hi

Mobile theme can’t be disabled only for a specific page, sorry. When is used it will affect or change the entire site. A possible solution would be to add support for Visual Composer in mobile theme but for the moment we don’t plan to add this feature as will defeat theme’s purpose. Mobile theme was intent to be fast and many feature were removed to increase the speed. For the moment the only way to use Visual Composer on mobile devices is by using the main theme.

Thanks!

Hi

Please make sure that you’re suing V 4.1 of Social Counter plugin which is included in theme’s patch and also make sure that you add your google plus user like here: http://screencast.com/t/Pzo4iKM5 Also try to deactivate all plugins except Visual Composer and Social Counter, clear all caches then test the site again.

Let us know ho it goes.
Thanks!

Hi

You have a resource called from http and if your site runs over https the browser may block it. Basically if you’re using ssl all resources must be loaded trough https. It also could be an issue generated by server side cache so you can try to contact your host provider and ask for more details in this regard and also if can be turned off.

Thanks!

Hi

Mobile theme loads the js in head by default but you can try to use the speed booster plugin to move it in footer. Please check our documentation for more details in this regard: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks!

Hi

Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/install-via-ftp/ , also try to deactivate all plugins except Visual Composer, clear all caches, purge the cdn files if you’re using then test the site again.

Let us know ho it goes.
Thanks!

Hi

To achieve that you need to edit td_block_ad_box.php file and add this condition here: http://screencast.com/t/lcaBmNVaK

if (is_single(post_id)){
return;
}

To get post id follow this screen: http://screencast.com/t/KRIIJ4bl
Hope this helps!
Thanks!

Hi

I assume that you want to display a custom menu on a specific page. Unfortunately the theme don’t have such an option and you will need some customizations in theme’s code to achieve a similar rezult.
We can’t offer customization services at the moment so if really need this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

The css can be added in theme panel > custom code > custom css: http://screencast.com/t/GtOSOYIH
Thanks!