Hi

Sorry about that, I’ve missed a piece of code. Replace the previous code with this one: http://pastebin.com/e508xS7p – http://screencast.com/t/vXhnfEGzR

Thanks!

Hi

I’ve checked your site and noticed that you updated the theme and now it works fine: http://screencast.com/t/qFHpyW5uCgDo
If you still need assistance on this please let us know and we will get back to you in shortest time.

Thanks!

Hi

Post grid is an element built in from Visual Composer and the theme can’t control it. To translate that part you can try to use a plugin like qtranslate. The plugin is not tewsted with th theme but from our reports works fine.

Thanks!

Hi

You don’t have to pay for the updates, as long as you have a valid license the updates is free.
Thanks!

Hi

This issues seems to be related with the permissions set on your wp files. Check this link to set the permissions according with wp-docs: https://codex.wordpress.org/Changing_File_Permissions If this does not work you can also try the solution indicated here as it seems to work: http://stackoverflow.com/questions/21316282/wordpress-plugin-installation-failed-to-connect-to-ftp-server-safest-solutio

Thanks!

Hi

The previous css worked fine with previous version of the theme. Now header’s style has been changed and the code does not work properly. Replace the code with this one: http://screencast.com/t/6GWOBzmcxeQ

@media(min-width:1021px){.td-header-style-1 .td-header-row {
width: 1021px;
margin-left: auto;
margin-right: auto;
}
}
@media(max-width:1021px){.td-header-style-1 .td-header-row {
width: 756px;
margin-left: auto;
margin-right: auto;
}
}
.td-header-menu-wrap {
background-color: #222;
}
@media (min-width: 768px) {
#td-top-search {
position: absolute!important;
top: 10%;
}
}

Thanks!

Hi

I’ve added your suggestion on our list and when the time comes our developers will consider it. This may take some time because we have a long implementation list and we take them one by one.

Thanks for your suggestion, have a nice day.

Hi

Try to update the theme at V 3.0 them test the site again. We added h1 tag in page source so there shouldn’t be any issue in this regard. Also you can add h2 as a headline in your post content.

Thanks!

Hi

We didn’t tested the theme with TYNT script and e can’t provide support for them, sorry. If you really want to use this script and you’re not aware of the steps you need to take in this regard my advice is to hire a freelancer to help you with implementation as we can’t offer customization services at the moment.

Thanks!

Hi

The theme should translate the indicated tag just fine, here is an example for French language: http://screencast.com/t/WnuYihMi5OiI Try to clear the cache memory then test the page again. If the problem is still there try to translate the tag manually: http://screencast.com/t/vMsrJtYFc -http://screencast.com/t/Cf6rgqFx8j5

Hope this helps.
Thanks!

Hi

In that case you can’t use a thumb because the image will be cropped and won’t be oicked to it’s ful width size. You will have to sent the full image as parameter for indicated functions and also adjust its style from css. As I’ve mentioned above this is not an easy task because involve dome customzations and special cases in get_image() function.

Thanks!

Hi

The theme can’t control ad’s performances in revenue matter because it only place the ad on the page, nothing more. That depends by other factors and as I’ve mentioned above a beater explanation should offer ad-sense help team.

Thanks!

Hi

Unfortunately the theme does not have a share counter and there is not an easy way of doing this. You could try a plugin with a similar functionality but we din’t made any tests and I can’t say how or if they will work with our theme.

You could use this css to display SHARE on mobiles: http://screencast.com/t/glvG5KZCafNB

@media (max-width: 767px){
.td-post-share-title {
display: inline-block;
}
}

Hope this helps.
Thanks!

Hi

1. Make sure that your using V 3.2 of Social Counter, clear all caches then test again.
2. The theme was not designed to hide the sidebar on mobile, however you can achieve that using media queries and css code.
3. The theme was not designed to support rtl style and we can’t offer support for layouts miscommunication caused by this style. You will have to adapt theme’s layout to rtl style by yourself as we’re not available for custom work.

Thanks!

Hi

We use WP_Query() class to perform the search and posts are displayed according with wp’s functionality. For more details about this please check this link: https://codex.wordpress.org/Class_Reference/WP_Query

Thanks!

Hi

This happens because the css from theme panel applies after the main casa from style.css To avoid that delay try to insert the indicated css directly in style.css: http://screencast.com/t/NI9M0lgYv9

Let me know how it goes.
Thanks!

Hi

Have you made any changes in header.php file? In v 3.0 of the theme this files should look like here: http://screencast.com/t/Pgnkrw7O
I can’t say for sure if file’s content influence ad’s performances but the chances are very low. Also RPMs are just statistics dates and they don’t represent real earnings. For more detail in this regard please check this topic: https://productforums.google.com/forum/?hl=en#!category-topic/adsense/reports-and-earnings/BHSyqjhyhvo – https://support.google.com/adsense/answer/112030?hl=en

For a more accurate answer you can open a ticket on ad-sense support form as they should be able to offer more specific informatiosn about this.

Thanks!

Hi

Try to deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then test again.

Let me know how it goes.
Thanks!

Hi

Glad you have managed to find a solution.
Thanks for letting us know and also for sharing your solution here.

Have a nice day.

Hi

Yes, basically if you replace old files with the ones from patch folder the update should be completed successfully. However you have to proceed with caution as there are lots of files and best way to update is via wordpress or via ftp as is indicated in our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks!

Hi

The theme is tested and works fine on mobile devices, including Samsung Galaxy S4. I’ve tested our demo with S4 and it works fine. I am not sure why your visitors have this issue but they can try to clear phone’s cache memory then test the site again. Also for an accurate result the tests must be done with a real device not with emulators or other testing tools as the results may not be accurate.

Thanks!

Hi

Please provide your site url and more detail about what you’re trying to do so I can inspect this closer and get back to you with a more accurate answer.

Thanks!

Hi @all

I’ve looked over all sites and images are displayed fine now. if you still need assistance on this please provide more detail;s and we will get back to you as soon as possible.

@mmtairo there is no need to buy the premium version of Visual Composer. We didn’t included last plugin’s version in theme’s path yet as it is still in testing but V 4.11.2 which is available with the theme is tested and works fine. Also Visual Composer does not influence images’s behavior. When they don’t appear on the page it usually happens because of a js conflict between the theme and some untested plugins.
We strongly recommend not to buy Visual Composer separately as the plugin it’s included free in theme’s path and any version provided it is carefully tested to work fine.

Thanks!

Hi

We apologize for the late delay but we don’t work on weekends and also we’re sorry for any inconvenioces encountered after update..
The theme is tested and it works fine. Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also try to deactivate all plugins except Visual Composer, deactivate the child theme if you’re using, clear all caches, purge all cdn files if you’re using then test again. Also if you have any custom code in theme panel > custom code> custom css filed make sure it won’t affect page’s layout.
If with previous version a custom co worked fine this may not be the case with a new version. Theme’s style has been changed a lot and any custom code can create issues or may not work at all.

@alintiniuc thank you for your tip. Any changes made in theme’s files will be lost during update process because old files are deleted and new ones are uploaded instead.

Thanks!

Hi

Thanks @alintiniuc for your answer.

@etateam I cannot access the indicated post: http://screencast.com/t/ixj5mOez7PU If you still have this issue please provide more details about it and a link where I can inspect it.

Thanks!