Hello!

I replied to your email also. We try to answer as soon as possible, we answer from oldest to newest.
Please be patient!
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello!

You can disable that functionality if you go to a page, edit it with TagDiv Composer, select a flex block for example, go to the layout tab -> article video and uncheck the option called “Enable video pop-up”. In this mode, you won’t have the modal when you click on the thumbnail.

Hope that helps you!

Thank you!

Hello Zac!

Unfortunately, this plugin is not a tested one with our theme, so I’m not sure it will work or not. But, you can test it and see. If this plugin suits your needs, then you can use it.

Thank you!

Hello!

I just replied to your email, please check and let’s continue the discussion there!

Thank you!

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hello!

Please check the video which I provided you. There you can see how you can edit the sticky menu.
If you can not manage to solve it, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin.
We try to answer as soon as possible, we answer from oldest to newest.
Please be patient!
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello!

I see. Click the row of the element, and change the value from row stretch, maybe it would fit there.

Hope that helps you!

Thank you!

Hello!

If you import a cloud/Pro template, then you do not need theme panel, you can edit it with TagDiv Composer. For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
You can see the tablet version, mobile version when you change the viewport: https://www.screencast.com/t/XDQJedlggSB
Also, the settings from theme panel do not reflect to the cloud templates, because the settings from Composer have priority.
When you enter again to the theme panel, the settings you changed before are saving in the theme panel? Please let me know.

Thank you!

Hello!

If your element’s setting from that block has excerpts: show, then it should work.
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello!

Check this video please: https://www.screencast.com/t/8hhPUir1KQ

Hope that helps you!

Thank you!

Hello!

Please adjust them by editing the page with TagDiv Composer from the element’s settings. Or please check if the columns have the same width sizes.

Thank you for your feedback!

Hello!

I can see that you have that line under your header and it is looking good like that.

Thank you!

Hello!

If you use a cloud template, then you can add a background by TagDiv Composer. For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
You can see the tablet version, mobile version when you change the viewport: https://www.screencast.com/t/XDQJedlggSB

Thank you!

Hello!

You can edit the logo and this template with TagDiv Composer plugin. For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
You can see the tablet version, mobile version when you change the viewport: https://www.screencast.com/t/XDQJedlggSB

Thank you!

Hello!

Please give it a try: https://forum.tagdiv.com/featured-image-or-video/

Hope that helps you!

Thank you!

Hello!

When you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version.

Thank you!

Hello!

I don’t know exactly the date and time, but we will try our best to bring you a best solution for that in a short time.

Thank you!

Hello!

1. Check this video to understand where exactly you can find the sticky header and how you can modify it: https://www.screencast.com/t/vA8nj6T90x57

2. Unfortunately, this will require custom work which is not covered by the support team.

3. If you use for example Video Embed element edited with TagDiv Composer, then you can turn off Autoplay setting which means the video won’t run automatically with the page only if you press the button play. Also, you can check our guides here:
https://forum.tagdiv.com/video-playlist-2/
https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Hello!

The functionality of this feature: the content before this block will be shown in the excerpt on your archives page. So, this one is not hiding the text as you expected. Try to use page break functionality and this is breaking the page into 2 pages(pagination).

Thank you!

Hello!

Unfortunately, this is an untested plugin with our theme.

Thank you for understanding!

Hello!

I can see that all is alright. Did you solve the issue?

Thank you!

Hello!

Please edit the homepage with TagDiv Composer, select the header and set a logo there. You can see the tablet version also when you change the viewport. For more information about TagDiv Composer, please check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello!

One solution could be to edit directly on the frontend, because we have the opportunity of a live CSS function and there you can see exactly what you modify: https://www.screencast.com/t/k6vkLkjkqiwL

Hope that helps you!

Thank you!

Hello!

Please provide more information about your issue, screenshots with what you need to achieve and your website link in order to help you efficiently.

Thank you!

Hello!

Please check this guide: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

Thank you!