Hello!

I checked your page you provide me and it seems you use multipurpose element, for example in your footer in the copyright section.
I don’t recommend you to delete the elements because your website will not look the same and most of these elements do not have a replacement.

Thank you!

Hello!

We recommend to use php 7.2 and 7.3 also we tested the last version with php 7.4 and everything seems to be ok.

Thank you!

Hello!

Please verify if you have TagDiv Social Counter plugin active.
Let me know about your results!

Thank you!

Hello!

Please check if you did the correctly setup for your ad, take a look here: https://forum.tagdiv.com/header-ads-adsense/
Also, we have 2 different options to change a logo:

1. If you use a cloud template or a PRO theme, then you can easily edit the header logo with TagDiv Composer plugin like this: https://www.screencast.com/t/qsgcjwbII
Read more about the plugin here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

2. If you use a default template, then you can set the logo in Newspaper -> Theme panel -> Header -> Logo & Favicon

Please also start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you!

Thank you! Merry Christmas to you too!

Hello!

If you use the TagDiv Composer plugin and flex blocks, then you can edit that element and remove it easily and also you can find an option to hide the author and to show the categories.
Read more about the plugin here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
If you don’t use them, then you will find these settings in Newspaper -> Theme panel -> Block settings -> Meta info on modules/blocks.

Thank you!

Hello!

Please verify if you have a sub item to the blog item from the menu structure. For example, if your menu looks like this: https://prnt.sc/w7poe6 Please delete the sub item.
Let me know about your results!

Thank you!

Hello!

You can change it easily with TagDiv Composer plugin. Edit the header logo and change it here: https://www.screencast.com/t/qHC5Xwrk
Read more about TagDiv Composer here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Hope that help you!

Thank you!

Hello!

This should work because the link to the author page is already a part of that element automatically. Please try to add the element again.
If the link is not working anymore, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you!

Hello!

I checked your website page and it seems to be working.
Did you manage to solve it?

Thank you!

Hello!

This issue is discussed already here: https://forum.tagdiv.com/topic/how-do-i-stop-the-autoscrolling-to-next-article/.

Thank you!

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you!

Hello!

You can downgrade your theme version like this: https://www.screencast.com/t/iV93CSao
Hope that helps you!

Thank you!

Hello!

I checked your images from your website and it seems they have different sizes. Some of them are much higher than wider, that’s why they are displaying like that. On mobile devices the images are being stretched from the left to the right of the screen and the height increases just as much to keep the aspect ratio.
What you can do is to try to upload images with the same sizes on your website.

Thank you!

Hello!

You can easily edit the page with TagDiv Composer plugin, click the element and you can select from Filter tab which category of posts you want to be displayed there.
Read more about the plugin here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello!

I’m sorry to hear this. You can try and find some plugins which will help you achieve what you want.

Thank you!

Hello @Essentia!

Please go to where you put that image and insert this link instead: https://www.careindustrynews.co.uk/wp-content/uploads/2020/12/newsletter-subscribe-graphic.jpg
Because the link of image which you provide it in sidebar is not working well with the right size.
Let me know about your results!

Thank you!

Hello!

This issue is discussed already here: https://forum.tagdiv.com/topic/how-do-i-stop-the-autoscrolling-to-next-article/.

Thank you!

Hello!

I checked your website and everything seems to work fine. Also, you can not edit a homepage with Mobile Theme plugin.
If you will create the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

You can move any element in the page with TagDiv Composer using drag & drop, like in the following video: https://www.screencast.com/t/ZKqTEpFdPb

Thank you!

Hello !

I am not sure I fully understand what you are looking to edit. Could you please provide more detailed description?
Your website it seems looking like our demo theme.

Thank you !

Hello!

If you created the mobile page and you don’t have installed Mobile Theme, then you can edit the mobile page with TagDiv Composer which you created and do this setting for header and footer also: https://www.screencast.com/t/goMb4J8nrr
Hope that helps you!

Thank you!