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Bettina
tagDiv Staff

Hello!

A possible solution for your issue could be this: https://wordpress.org/support/article/formatting-date-and-time/

Thank you!

Bettina
tagDiv Staff

Hello!

You need to access Newspaper -> System status and reset the key by pressing the button right there.

Thank you!

Bettina
tagDiv Staff

Hello!

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you !

Bettina
tagDiv Staff

Hello!

There are 3 possible ways to add your script tag in the head section:

1. If you have standard pack plugin installed, then you need to modify the file from here: \wp-content\plugins\td-standard-pack\Newspaper
2. If you don’t have standard pack only composer, then check this header file: wp-content\plugins\td-composer\legacy\Newspaper
3. If you don’t have standard pack or composer, you need to change this file: \wp-content\themes\Newspaper
You could try this and let us know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

You can modify easily the background of a header with TagDiv Composer, select the header row, then access the css section and change these: https://www.screencast.com/t/OqhHffwVK0
For more details about it check also: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello!

For a featured video in a post you can check our guide from here: https://forum.tagdiv.com/featured-image-or-video/
Let us know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide us a link to your website, so we can help you!

Thank you!

Bettina
tagDiv Staff

Hello!

You can add a link to your pages automatically as you see here: https://www.screencast.com/t/d3xwvuWm5k
For more details you can also check this documentation: https://forum.tagdiv.com/main-menu/

Thank you!

Bettina
tagDiv Staff

Hello!

I checked your website and everything seems fine. Have you fixed the issue in the meantime?

Thank you!

Bettina
tagDiv Staff

Hello!

If you add your ad in the theme panel, then you can easily go to the code for your ad spot and wrap the image with a link tag like this: https://www.screencast.com/t/SRAjWAsWzCD
Let us know about your results!

Thank you!

  • This reply was modified 5 years by Bettina.
  • This reply was modified 5 years by Bettina.
  • This reply was modified 5 years by Bettina.
  • This reply was modified 5 years by Bettina.
Bettina
tagDiv Staff

Hello!

If you can’t edit just a category from your website, then please check if you have or not a default template for that category. This you can change from Newspaper -> Theme panel -> Categories, search for your category called “Invertebrates” category and set these like that: https://www.screencast.com/t/4zuIqTYY
Let us know about your results!

Thank you!

  • This reply was modified 5 years by Bettina.
Bettina
tagDiv Staff

Hello!

We have 3 ways to change this as following:

1. If you have standard pack plugin installed, then you need to modify the file from here: \wp-content\plugins\td-standard-pack\Newspaper
2. If you don’t have standard pack only composer, then check this header file: wp-content\plugins\td-composer\legacy\Newspaper
3. If you don’t have standard pack or composer, you need to change this file: \wp-content\themes\Newspaper
Let us know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we don’t have this option to extend the default theme breakpoints. This will require a pretty big amount of custom work.

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, please check if you have YouTube API key set in your theme panel. For more information about that please check this: https://forum.tagdiv.com/youtube-api-key/
Let us know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

For background ad is no option to add a custom code, you can just add an image and a link.
If you want to place your custom code in the theme files then you need to go to wp-content\plugins\td-composer\legacy\Newspaper. There you will find header.php file and you can put your code in <body> tag.

Thank you!

Bettina
tagDiv Staff

Hello!

You could change hyperlink and remove also an item of menu by going to Appearance -> Menus and follow this: https://www.screencast.com/t/zduz6frwu77

Thank you!

Bettina
tagDiv Staff

Hello!

If you want to set a mobile page for single post template, then click on a post and check this: https://www.screencast.com/t/727XRVXhp
From there you can either create a new mobile page or import one from Cloud Library.

Thank you!

Bettina
tagDiv Staff

Hello @SvijetS!

We have replied to your email.
We’re sorry for the inconvenience and the delay of our response!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that you have TagDiv Composer and TagDiv Cloud Library plugins activate. You can verify this by accessing Newspaper -> Plugins.
Let us know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

If you are referring to modal image/lightbox option -> https://forum.tagdiv.com/modal-window/ first make sure that you have set the modal image enable in theme panel -> http://prntscr.com/q5fpll on Gutenberg you can use this setting -> https://prnt.sc/q5fqq8

Thank you!

Bettina
tagDiv Staff

Hello !

Unfortunately, we have no solution for now. We’re sorry for the inconvenience! It is a misunderstanding. This issue is not related to the Super Cache plugin or a CDN service.
Theme mobile devices are detected by user-agents, so the mobile templates where designed to apply on all these devices.

Thank you !

  • This reply was modified 5 years by Bettina.
Bettina
tagDiv Staff

Hello!

Please give us more information about your issue, so we can help you.
Please provide us a screenshot or a link to your website page.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check in this section of the theme panel https://www.screencast.com/t/y2OBhXjSK
There might exist an extra “/>” like for example this “/>/>”. If this is the case, you have to delete one of this symbol and remain just one like this “/>”.
Let us know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

After you delete the row containing the ad box element, select the next row and add a top space value like here https://www.screencast.com/t/rZicnXAjc24V

Thank you!

Bettina
tagDiv Staff

Hello!

In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y

Thank you!

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