Hello!

Please give us more information about your problem, so we can help you.
Please provide us a screenshot or a link to your website page.

Thank you!

Hello!

The back to top arrow can be change only using css code. For example if you want to remove that arrow you can use this css code:
.td-scroll-up {
display:none;
}
Set this code in Newspaper -> Theme panel -> Custom code -> Custom css.

Thank you!

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Hello!

In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y

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Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.
In the future, please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Have a nice day!

Hello!

You can change the logo that displays when your site is shared on social media using the Yoast SEO plugin and you can follow our guide from here: https://forum.tagdiv.com/facebook-share/
Hope that helps you!

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Hello!

Wordpress offers a solution for this and you can check some format string examples here: https://wordpress.org/support/article/formatting-date-and-time/.
I hope that helps you!

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Hello!

In the case of the “Posts Loop” you can not choose to display posts from a specific category. It will display posts from all categories.

In the case of the “Big Grid Flex 1” for example you can choose to display posts from a specific few categories, but you can not set in which module you want to display the posts from a specific category.

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Hello @JanGud!

Please check this and activate Late Init: https://forum.tagdiv.com/topic/cache-problem-when-editing-frontpage/

Thank you!

Hello @robertkburke!

Please provide me a link to your website page, so I can help you with that!

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Hello !

Please make sure that you have activated the proper thumbs for the mobile theme. The mobile theme requires the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly.

This can be found in here: https://www.screencast.com/t/N18dR3qZrh

After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you !

• This reply was modified 5 years by Bettina.

Hello @SeaBlueHK!

Unfortunately, that seems to be a problem , we’ve added the issue to the bug list and meanwhile you can use this code and put it here: https://www.screencast.com/t/VdJz2V7ZtSb1

@media (max-width: 767px)
.td-header-style-9 .header-search-wrap .td-icon-search {
display: none;
}

We are sorry for the inconvenience and misunderstanding!

Thank you!

Hello @askshameer!

Please provide me a link to your website page, so I can help you with that.

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Hello!

The issue can be solved when you edit your menu with TagDiv Composer and set this setting with the value you need, check this: https://www.screencast.com/t/xqvxmB6h9Rt

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Hello!

The php file of this template you can find it here \wp-content\plugins\td-composer\td-multi-purpose\header.

Thank you!

Hello!

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you !

Hello!

If you want to add different image at the end of every post you can edit the post and insert an image block like this: https://www.screencast.com/t/Mbv2aLKYO

But if you want to add the same image at the end of every post you can use cloud library templates, then this is possible by editing with TagDiv Composer. For more information, check this: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Hello!

I checked your screenshot and it seems a desktop version, so you can easily remove the element called “Ad box” with TagDiv Composer. For example, check this: https://www.screencast.com/t/wQq1jlRHyo

Thank you!

Hello!

We have 2 cases for this:

1. If you use the default post templates, then you can go to Newspaper -> Theme panel -> Post Settings -> Post and Custom Post Types and disable this option: https://www.screencast.com/t/SJpjSz8x3cy
2. If you use the cloud post templates, then you can easily remove the author box with TagDiv Composer editor.

Thank you!

Hello!

If you use a CDN service like Cloudflare and you have some cache on html page, mobile pages won’t work. Mobile templates were only tested using the WP Super Cache plugin and in this case you need to activate the Mobile Support function.
For example, check this: https://support.cloudflare.com/hc/en-us/articles/360021023712-Best-Practices-Speed-up-your-Site-with-Custom-Caching-via-Cloudflare-Page-Rules
Let us know about your results!

Thank you!

Hello @baresoledgirl!

We have replied to your email.
We’re sorry for the inconvenience and the delay of our response!

Thank you!

Hello!

Make sure your pictures are the same height and width in original size.
If your pictures have different sizes, then edit your pictures with the same size and after this you can load them on your site.

Thank you!

Hello!

You could edit the article with TagDiv Composer and search about “Single Post Share” element and you can set it from there.
How to use TagDiv Composer, you can find here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello!

I did a video about how to hide the search icon and also how to bring back a hidden icon and you can see here: https://www.screencast.com/t/kbYDi3OOjxu5
Hope that helps you!

Thank you!

Hello!

We can not seem to find the email you sent. Please send a new email with the link to this topic at contact@tagdiv.com

Thank you!