Hello!

You can try to install the header again from the Cloud Library and make the changes in a new row without resetting the columns.

Thank you!

Hello Bernd!

Apply the settings on the row with your image: https://app.screencast.com/5gdLt7e8Z6Dtt
Please note that the image size should be in full size (1920 px).

Thank you!

Hello John!

I’m glad that I could help you!

Thank you for the feedback!
Have a nice day!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Sure. Please contact us via email.

Thank you!

Hello!

Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/search-results-is-slow-in-returning-results/

Thank you!

Hello!

Please make sure the Mobile theme and AMP plugins are deactivated.
Deactivate plugin by plugin to see which one created the issue.
Set Wordfence in the Learning Mode.

Thank you!

Hello!

There is a known issue regarding the smart sidebar in the latest version.
I hope we will fix it as soon as possible.

Thank you for understanding!

Hello!

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello Bernd!

I’m not sure what you need to achieve, but you can use the element you need. Also, you can add paddings and margins in the CSS tab of each element in the tagdiv Composer.

Thank you!

Hello!

You can see all our demos here: https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=pro

Thank you!

Hello Carlos!

You can have and build one single cloud template and make it global. So, you will have the same design for each article. Documentation here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Unfortunately, you can’t assign a single post template to a normal page, and we have no global template for pages. What you can do is take the code of the page (edit with Gutenberg) and paste it on another page. So, you will also have the same design for your pages.

Thank you for understanding!

Hello!

There is only an option to center all the fields in that element from here: https://app.screencast.com/jFlid5mfeQNnz
Or you can set an extra class in the General tab and add some CSS code.

Thank you!

Hello!

I’ve checked your website, and everything works well.
If you choose a menu there, then the problem could be caused by cache.

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you
I’ll help you to achieve what you need.

Thank you!

Hello John!

Strange! We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello John!

Do you have the cloud templates? Please re-assign the templates to your posts. Or if you have only one template, then please go to Cloud Templates and make it global.

Thank you!

Hello!

Yes. Because it works only on a post or CPT. The second option is for the ACF PRO plugin. 
If you need a slide for your posts, then simply use the “Slide” shortcode from the tagdiv Composer.
Otherwise, if you need a slide with images, then try to do it with some custom code: https://kenwheeler.github.io/slick/

Thank you!

Hello!

Please add them again and see if the issue is still there.

Thank you!

Hello!

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello Max!

I will add this request to our improvement list!

Thank you for your feedback!

Hello!

I’m glad I could help you!

Have a great day!

Hello!

Please install and activate the Standard Pack plugin(Newspaper -> Plugins).

Let me know the results!

Thank you!