Hello!

Please install and activate the Standard Pack plugin(Newspaper -> Plugins).

Let me know the results!

Thank you!

Hello David!

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello Max!

Unfortunately, there are only these options: https://app.screencast.com/m731OVoLnVNP8
Try to use the shortcode called “List Menu” and choose a menu build with your articles.

Thank you!

Hello!

A shortcode can be inserted also by using the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

Thank you!

Hello!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello @tellesio!

If you install a demo with content, then you will lose the previous content and not your articles.
You have the possibility of installing a demo without content, and the articles will remain on your end. It will overwrite only the previous design.
If you want only a section or a template from another demo, then you have the possibility of installing only that template or section from the Cloud Library.

Thank you!

Hello!

Did you add the Single Post Comments shortcode on your posts?
Please make sure this option is enabled: https://app.screencast.com/Lj594ZbzyGjO3

Thank you!

Hello!

Please edit the page with the tagdiv Composer and make sure you did not left align the element. Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Hello!

Make sure you use the latest update of the theme and plugins, WordPress and PHP version.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Hello @kashifalinoon!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello!

Did you build your page with the tagdiv composer? You should add the style you want there, and then when you access the menu, it will appear there.

Thank you!

Hello David!

I’ve checked your website and I can see that is working now.

Thank you!

Hello!

Check if the row/zone is sticky: https://app.screencast.com/Uk0g7Xa9ehy2j. Check in the Website Manager: https://app.screencast.com/bDDZjdBTL6xSD

Thank you!

Hello!

Can you please provide more information about your issue? So, I can help you.
Let me know, please, on which step of the guide you are stuck.

Thank you!

Hello David!

It is an old suggestion. We need to delete it.
We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello David!

From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options. We no longer recommend using AMP because it is deprecated https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp

Thank you!

Hello!

Did you follow the guides? You should use cloud templates.

Thank you!

Hello @jonfasth!

Please check this guide: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hello David!

I can see that you use the Mobile theme plugin for now.
You can deactivate it and use the responsive version if you like to be customizable with the tagdiv Composer. Enable these settings from the theme panel for mobile menu and mobile search: https://app.screencast.com/pUtCgElyRwzjo
Make sure you choose a menu in order to display there: https://app.screencast.com/TffmDPVrdAg0Z?tab=Details&conversation=AKSAQD3gCjYHzgr0YLpH4k

Thank you!

Hello @kashifalinoon!

There is a problem with your WordPress settings. Check out this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

I hope that helps you!

Thank you!

Hello!

I’m sorry to hear that. You can simply deactivate the tagdiv ads: https://imgur.com/N5Iq4j6 and improve your page speed. You can request a refund here: https://themeforest.net/refund_requests/new

Thank you!

Hello!

Sure. Please provide more information about your issue.

Thank you!

Hello!

I recommend you to follow the gtmetrix issues and solve them: https://app.screencast.com/Dni0zbBSZbeaA
Also, our recommendation from here: https://forum.tagdiv.com/how-to-make-the-site-faster/
I suggest you to try to use the Wp Rocket plugin: https://wp-rocket.me/blog/google-pagespeed-insights-wp-rocket-2-10/
Other useful guide here: https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

I hope that helps you!

Thank you!

Hello!

I think the easiest method is to find a plugin to redirect the links. I do not recommend interfering with the code. Also, you can disable the search feature in our theme and use a search plugin.

Thank you!

Hello!

I will add this request to our improvement list!

Thank you for your feedback!