Hello,

Please check this topic: https://forum.tagdiv.com/topic/crypto-demo-error/

Thank you!

Hello,

@grupoeclipse
This is because you only have 4 posts in that category which are already loaded in the grid. What should the category show next? Please create more posts so the category has content to show.

@Benjamin Ferš try the same. Add more than 4 posts to that category. 4 posts are grabbed by the grid. If oyu only have 4 posts, then what is the module supposed to show?

Thanks.

We will look into it.
Thank you!

Hello,

Sorry but our theme does not have such a functionality. You can maybe find plugin that can provide it.

Thanks.

What does the error say about the urls you posted? is it still the Alternate page with proper canonical tag Status: Excluded error?
Please check this topic: https://productforums.google.com/forum/#!topic/webmasters/lWp1USyllug

Thank you!

Hello,

1. The big grid full 4 already comes with the gaps included. You do not have to do anything besides add it to your site in the tagdiv composer.
The demo you ahve installed has a custom design implemented for the big grid in question. That is why your sis different. Each demo has it’s own style for a few elements.

2. This is the reason why in the excerpts section you will have a title length: https://www.screencast.com/t/9Wt6i4jAVguT
This way you can use titles as long as you like, but still have them on a single line in blocks.

Thank you!

Hello,

Sorry but unfortunately the theme has no specific implementation for this type of ads. Maybe you can find a plugin that can offer controls over auto ads. Unfortunately I cannot offer aq suggestion as we have not tested any ad plugins.

Thank you!

That is because the mobile menu is in a different par of the code. And if you use the mobile theme plugin, it will be in a different file as well.
if no mobile theme plugin is used: https://www.screencast.com/t/DqUQh1NyCxyr
if you use the mobile theme plugin: https://www.screencast.com/t/z2q6wOp2O

Thank you!

Thanks.

Hello,

Please make sure you have the proper file permissions set to wordpress:
http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Also test without plugins. Disable all of them except the page builder, clear cache and reset cdn files.

Thank you!

Hello,

Sidebars cannot be added to pages in the standard way as you would on a post.
Sidebars on pages are added on a split row in the tagdiv composer either by placing elements directly or by using a widget sidebar element that will grab one of your existing sidebars from the widgets area.

Thank you!

Hello,

The footer menu for amp seems just fine: https://www.screencast.com/t/9uNDJzJuGb5
There are no distorted icons.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Please make a back-up beforehand though. It is always a good idea to make constant back-ups of your site.

Thank you!

Hello,

We will include the latest version of VC in the next theme update.

Thank you!

Hello,

Please provide a link to your site as only through css can this be done and I nee to test it directly on your install.

Thank you!

Hello,

You will not be able to use the layout created initially in visual composer. If you create a page in one page builder, stick to that page builder. If you want to change page builders, you have to re-create pages with that page builder. tagdiv composer does not recognize visual composer elements and vice-versa.

Thank you!

Hello,

Sorry but our theme blocks do not work with custom taxonomies. Blocks can show custom posts but they cannot be filtered by their custom taxonomies unfortunately.
For the moment there is no plan for implementing such a feature. We have this on our list for future updates but a decision in this regards was not taken yet.

Thank you!

Hello,

Sorry but our theme has no such feature. The header is added across the whole site at once u in our theme.

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

As Simion mentioned, the issue was fixed. You need to download the theme package again. The update was done but the version was not changed. Delete the theme and install it gain from the new package available now on envato.

Thank you!

Hello,

The top grid will show the latest posts set as featured. The implementation cannot be changed unfortunately except by removing all featured post so the grid will not show up anymore. There is no setting to change the sort option for the top grid of the mobile theme

Thank you!

Hi,

A screenshot is not enough. Please provide a link so we can inspect the site.

Thanks.

Hello,

I’m not sure how the tagdiv composer looks different on your end. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Please make sure you have version 2,1 of the tagdiv composer. If the issue is still there, please also test this solution: https://forum.tagdiv.com/topic/gray-page-tagdiv/

Thank you!

A way to make it faster is to add the code directly in style.css but unfortunately only by disabling it from the theme panel can you hide it 100%.

Thank you!