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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Or as an alternative, you can simply limit the excerpt to 1 word from the theme panel. That will provide an empty excerpt

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You can inspect all of the blocks available in our theme here: https://demo.tagdiv.com/newspaper/
Check under the ‘features’ menu item

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You are using the black version demo. Please change the demo and the post background will be white.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

What element are you referring to? how are you using that element?

Please provide more details.
Thanks.

Bogdan B.
tagDiv Staff

Hello,
This could be dues to memory allocation. Here is a refference:

https://wordpress.org/support/topic/getting-wp-installation-window/

Thanks.

Bogdan B.
tagDiv Staff

Hello,

Please check the style settings in the tagdiv composer: https://www.screencast.com/t/OpZer76ctU

Thank you!

Bogdan B.
tagDiv Staff

Hello,

In the latest version of the theme you cna change fonts directly in the tagdiv composer:
https://www.screencast.com/t/fm0RrK5Y7zY

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The loop limit is set from the wordpress settings: https://www.screencast.com/t/2OaIkimdmi91

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The video seems to work just fine: https://www.screencast.com/t/KgywKP6FWJUK

Thank you!

Bogdan B.
tagDiv Staff

Hello,

That space is occupied now by the social icons plugins: https://www.screencast.com/t/Oa50BzbS

Thanks.

Bogdan B.
tagDiv Staff

That is most definitely not due to the latest update of the theme.

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

If you use header styles 9,10 or 11 you will see he full size of the image. A svg has no size so it will go full screen. Please use any other header style that limits the logo size.

Thank you!

Bogdan B.
tagDiv Staff

Wp super cache does not manage cdn files. They are managed by cdn hosts such as cloudflare. The cache from the plugin you mention can be removed from the plugin settings.

Thank you!

Bogdan B.
tagDiv Staff

Hello

The alignment will not be seen on any at all mobile devices. Only by testing on a pc will you see the alignment to the left. On ALL mobile devices the alignment will be centered. Test from mobile devices, not on desktop.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Sorry but our theme does not have any options for page sharing. It does not control what the social networks grab from the page.
If i test our official demo like you mention I get this result: https://www.screencast.com/t/iFD8WAqAT
I;m not sure where the code you show in the screenshots is being grabbed from but the theme has no control over it. Please also test on a wp default theme.

Thanks.

Bogdan B.
tagDiv Staff

Hello,

I think this should answer your question: https://forum.tagdiv.com/what-is-ajax-preloading/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

sorry but dfp ads were never tested with our theme. Please use this topic for implementation: https://forum.tagdiv.com/topic/tutorial-responsive-ads-with-google-dfp/
There is no theme ad spot where you can place it. sorry

Thanks.

Bogdan B.
tagDiv Staff

Hello,

I see you use post template style 8 on all posts. Unfortunately for this type of post you will need larger images. Please change the post style if you only have 640 px images as they will show up blurry on a full screen post template. You can choose from 13 different post templates: https://forum.tagdiv.com/post-templates-2/

Thank you!

Bogdan B.
tagDiv Staff

Double post. Replied in the other topic

Bogdan B.
tagDiv Staff

Hello,

This is because you use the mobile theme plugin. Please read this guide to learn about the mobile theme functionality :
https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please use this guide to update via ftp:
https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The menu will go on 2 rows when you add more menu items and they will not fit on a single line. However, there is no scroll bar option in our theme. Please provide a link to your site as the screenshots do not work .

Thank you!

Bogdan B.
tagDiv Staff

Hello,

No, it is not the social counter. It is the mobile theme from jetpack which is not supported. Please access the jetpack settings and disable the mobile theme option from there.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Facebook sharing is not influenced by the theme. Please use seo yoast for more sharing options.

Thank you!

Bogdan B.
tagDiv Staff

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!
Bogdan B

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