Home User profile
tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,

Unfortunately the theme has no options in this regard. You will have top alter the theme code. Please change this value: https://www.screencast.com/t/wIkQVt0vN

Thanks.

Bogdan B.
tagDiv Staff

Hello,

Sorry but we have not tested this plugin so I cannot say for sure. Start by disabling the plugin and clearing all cache including cdn server files.
You can also try reinstalling the theme: https://forum.tagdiv.com/install-via-wordpress/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please make sure you update your theme to the latest version and update the tagdiv composer and multi-purpose plugin to the latest version by disabling and deleting the ones you have now and installing them again from the theme panel plugins section.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please use this guide: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but I’m not sure what gif you mention. Please provide more details to your request so we can understand better how to help.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

It seems you found the solution as it’s now boxed to fit the main content: https://www.screencast.com/t/ul9IsIEQmU

Thank you!

Bogdan B.
tagDiv Staff

Hello,

I’m not sure what purple colors you mean or what sidebar elements. Please provide more details to what color you want changed and where.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please clear all caching and purge cdn files.
If you still have trouble installing the demo, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but the unique articles only works on the whole page, not just for specific blocks. For specific blocks you can use the offset feature.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You can request a refund here: https://themeforest.net/refund_requests/new and we will approve it so envato can send your money back and then you can buy the newspaper theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The logo by default has a h1 tag added to it: https://www.screencast.com/t/b7nf1p7zKe8 so you always have a h1 tag present on your page. The text logo also has the h1 present

Thanks.

Bogdan B.
tagDiv Staff

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This happens because of the image you use in your content. We will need to inspect the back-end to see how you implemented the image.

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please use this guide to properly update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
The settings in your theme panel will not get removed. It is always recommended to make a full back-up before any major update though. You can export the theme panel settings to back them up: https://forum.tagdiv.com/import-export-theme-settings/

Thanks.

Bogdan B.
tagDiv Staff

Hello,

We already have the settings you request. Please update your theme to the latest version and install the multi-purpose plugin. You will see there already are buttons, content boxes as well as many other options available: https://www.screencast.com/t/lohdZJSpGf
This video could help you get familiar with our page builder and the new elements: https://www.youtube.com/watch?v=C0ARTSimnUY&index=4&list=PL6CsDkMaejhr2ExZCO73U11SSVKB9r_NE

Thanks

Bogdan B.
tagDiv Staff

Hello,

You can add this code in the theme panel-> custom css section
@media(max-width:767px){
.td-main-sidebar{
display:none!important;
}
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but our theme does not have such a functionality you are looking for. It can only be made custom by hard coding. Unfortunately we cannot help as this represents customization and we cannot offer any custom work at the moment.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The latest post loop will show all of the articles you have. You can limit the number shown on each page but not the whole number. This can only be done on individual blocks. The solution here would be not to use the page builder + latest articles section. Instead switch to the default template and create a block named latest articles and limit the pagination for it to the number of posts you want.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Maybe you had a custom implementation added to the theme files. Our theme never featured a slogan section next to the logo. The only setting that comes close to what you mention is the text logo: https://www.screencast.com/t/HyITByUi The text logo will only show up when you do not have a logo uploaded and you use one of header styles 9, 10 or 11.
example: https://www.screencast.com/t/4KcwRTp0bx

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Actually it does say. The “menu” you are referring to is called an ajax filter. Please read the ajax filter section. I know the guide is big and bulky and hard to follow but there are lots of settings that needed to be covered.

Thank you for your understanding!

Bogdan B.
tagDiv Staff

Hello,

Please check the quotes section of the theme panel: https://www.screencast.com/t/6zMN76Q6H

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry for the misunderstanding. The ‘tdm’ pictures cannot be removed. They are required by the tagdiv multi-purpose plugin elements. They are placeholder images that are needed for the proper alignment of the elements when adding them to the tagdiv composer.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

All of the features you need are available in the latest theme version. Please update your theme using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Did you add any custom css code to your theme panel? Please remove any custom code you added in the theme panel and try to disable any untested plugin to see if one does not affect the menu items. You will have to clear cache afterwards though.

Thank you!

Viewing 25 posts - 4,051 through 4,075 (of 22,378 total)