Hello,

The page is affected either by plugins or you added custom code to that page that is not recognized by the tagdiv composer. Please contact us via email at contact@tagdiv.com and provide wp-admin as we will need to investigate this on your site and figure out why this happens for your case in particular. The error is a general error with multiple causes and there is no general answer for all cases.
The same goes for @kehindesanusi1

Thank you!

Hello,

Please use a larger screen. Your screen is too small to show the buttons under the text
https://paste.pics/4SG6D

Thank you!

Hello,

You have an amp plugin causing the layout change. All mobile versions fall back to the amp template on your site.

Thank you!

Hello,

The proper way to implement shortcodes in the tagdiv composer is by using a ‘column text’ element
Add the column text to your page using the composer and then edit the content using the tiny mce editor and add your shortcode in text mode like so: https://www.screencast.com/t/LFAFqmzqyfIO

Thank you!

Hello,

In order to translate that text you would have to do it in the plugin files directly
– https://www.screencast.com/t/Okk59HaPvnBp
The AMP plugin doesn’t have translation settings for the moment.

Thank you

Hello,

The post settings should appear below the editor, not cover it up.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

hello,

It only shows like that in the tagdiv composer. if you refresh the screen, the composer will adjust. It will not show like that on the front-end.

Thank you!

Hello,

We are getting the same results but this only happened since the latest chrome update. We are currently looking into why this is happening.

Thank you!

Hi,

Sorry but at the moment there cannot be any sticky sidebar while infinite scrolling.

Thank you!

Hello,

Maybe this guide can help:
https://support.google.com/adsense/answer/6307124?hl=en

Thank you!

Hello,

In the new header manager, the sticky header can be handled separately than the normal header. It can have totally different content. Please select the sticky header using the header manager options:
https://tagdiv.com/header-main-menu-newspaper-theme/
https://tagdiv.com/newspaper-theme-customize-the-header-manager/

Thank you!

Hello,

Also please check for wordfence and put the firewall in learning mode (or disable any other firewall). This is the most common theme panel blockers.

Thank you!

Hello,

You can try other functions that can grab the post id

https://developer.wordpress.org/reference/functions/get_the_id/

https://stackoverflow.com/questions/4893435/getting-the-wordpress-post-id-of-current-post

https://rudrastyh.com/wordpress/get-post-id.html

Thanks

Hello,

You need to have the latest theme version (9.5) and have the cloud library plugin active. Then, you can use the header manager like so: https://tagdiv.com/newspaper-theme-customize-the-header-manager/

Thank you!

Hello,

You have an empty space there coming from a particular “theia post slider”

Thank you!

Hello,

Sorry but our themes are not compatible with the RTL direction. IF you need a RTL theme, you will have to choose a different theme that can provide this functionality. We will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new

Thank you!

Thank you for your suggestion.
At the moment there are no plans in this regard so i cannot promise anything at the moment.

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

It is a syntax error or your showrtcode meaning th code is not written properly.
Please provide the shortcode here again so I can inspect it.
If this is what you add in the column text, it will break obviously: https://www.screencast.com/t/6JdpgZlu
A shortcode starts with a [ and ends with a ] but does not have any ‘ after it and definately not </h3&gt

I think you mean to add it like [user_favorites]

Add it simply with nothing before or after it.

Thank you!

Hi,

Please provide a link to your site so we can inspect it and see why this happens.

Thank you!

Hi,

You did not post the error message though but i assume it was regarding too many requests from your ip. I have made the proper adjustments so please try it again now.

Thank you!

Hello,

I’m not sure I understand properly regarding the header. Please provide a more explicit description of what you are trying to achieve with the header. Do thse options not provide the needed style? https://www.screencast.com/t/nq1QLIFNl0LJ – and font settings: https://www.screencast.com/t/oBBNnCr0

In order to change a block width, please use this option: https://www.screencast.com/t/9ejfiGjP

Thank you!

Hello,

Updating from newspaper 4 is no longer considered an update. It will be exactly like switching to a new theme. There have been so many changes since then that the current version is practical a new theme compared to newspaper 4. You can simply delete the old theme and install newspaper 9 just as a new theme and re-create your pages and widgets.

Thank you!

Hello,

Please read this guide: https://forum.tagdiv.com/font-customization/

Thank you!

Hi,

Also, as an announcement, this will be part of the theme soon. The implementation is almost done so the new update (hopefully the next one) will bring a “modified date” functionality.

Thank you!