Hello,

Sorry but the category color is individual for each category no matter if there is a child-parent relation between them
These colors however do not work on modules and blocks. Only on posts. The theme blocks were never designed to grab the color from the posts. The category tag color is set for all blocks at once. If you want to change it, you can use a custom css code like this example: https://forum.tagdiv.com/topic/change-the-category-color-in-the-home-page/

Thank you!

Hello,

It seems we will need to investigate this issue further so please contact us via email at contact@tagdiv.com and provide wp-admin so we can login to your site and maybe figure out where this is coming from.

Thank you!

Hello,

The child theme needs the smaller version of the functions file as this file has a special implementation in the child theme. The small file is required instead of the big file .

Thank you!

Hello,

The sidebar is grabbed from the primary category of the post. If the primary category also has the sidebar set on default (if the settings was not changed) then simply adding another sidebar here: https://www.screencast.com/t/TQxFtqbN will affect all posts and categories.

Thank you!

Hello,

That black area is a big grid that shows posts that are video posts. First you need to create video posts using the featured video implementation://forum.tagdiv.com/featured-image-or-video/
You can add all of the video posts in a separate category and then filter that category containing video posts in a big grid. https://forum.tagdiv.com/block-settings-tutorial/

Thanks

Hello,

In the new header manager the desktop menu is different from the mobile menu. Please make sure you select the mobile menu like so: https://www.screencast.com/t/at1Fqnhumr
and add your content to the mobile header as well.

Thank you!

Hi,

The image is added as a row background like so: https://www.screencast.com/t/1fcAtjwHiOSN

Thank you!

Hello,

In the latest version (9.5) there is now a header builder where you can add content to. You can add a sticky menu and can add any element from the tagdiv composer in to the header now.
Please read this guide: https://tagdiv.com/header-main-menu-newspaper-theme/

Thank you!

Hi,

What event are you trying to add? Chances are you will have to use js to do it if it;s not among the theme or composer settings.

Thanks

Hello,

If your page was already created by your old theme chances are the tagdiv composer cannot recognize that code. you need to re-create the page using tagdiv composer elements exclusively. Please create new pages and try to replicate the design from your existing ones.

Thank you!

Hello,

No, you can use the same license as the sub-domains are considered part of the same product. you can use the same license.

Thank you!

Hello,

This could be caused by an old PHP version or poor memory allocation. Please try it again but this time increase your php version to 7.2 and use this guide to make the proper wordpress and php memory allocation:
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Thank you for your appreciation. The guide provided by Edward (thanks Edward) describes the update process required.

Have a great day!

Hello,

How recent is your adsense account? It can sometimes take even weeks for the ads to be delivered on a new account after aproval.
if this is not the case, then please test the ad on a wordpress default theme like twentynineteen to make sure the ad itself works before applying it to the theme

Thank you!

Hello,

You have to actually apply the template after you create it. There are 2 ways to create a template.

1. is to access the cloud library settings and press add new and import a template. Once done, you hit save. But this will not apply anywhere at the moment. You have to access the theme panel and set it for your website: https://www.screencast.com/t/4LrzLsUZFg

2. the second option is adding a specific header for a specific page or template. This is done directly in the tagdiv composer when editing a page or a cloud library template. Using this method will apply the header only to that particular page or template, not across the whole site at once as option 1 does.

Thank you!

Hello,

Please make sure you have the cloud library plugin installed and activated.

Thank you!

Hello,

1. the infinite loading only works on cloud library templates so it cannot be added to the default post template styles. That is why it is not part of the main theme panel.
2. Any post style can be a cloud library template. Please look through the post styles you can import in the cloud library. The old post styles are there as well.
3. When you edit a template you will not see actual content. But rather a placeholder for the content. Think of it as a mold. Creating a template is creating a mold. Once the mold is done you apply the content to it by applying the template to your post.

Thank you!

Hello,

Sorry but your website is not working at the moment: https://www.screencast.com/t/ZYEVgFNf Please let us know when we can access it.

Thank you!
Bogdan B

Hello,

Please make sure you are using the latest theme version and make sure you Instagram account is correctly added to the widget: https://forum.tagdiv.com/instagram-widget/

Thank you!

Hello,

Unfortunately if this is a must have for your install, you will need to hire a developer to take a look at the plugin and find a coding solution that will not influence the theme default implementation. Somewhere the code conflicts and there is certainly a way around it. But unfortunately we do not have a customization department so we cannot offer such services. You can hire a freelancer from sites like studio.envato.com or other trusted freelance website.

Thank you!

Hello,

The image size is first selected from here: https://www.screencast.com/t/iOWd1xy9th when adding the image and then you can change the container size from here: https://www.screencast.com/t/RZkm0osG

Thank you!

Hi,

I’m not sure what you mean:
It can’t add the customized sidebar – sidebars are added on the template exactly as on pages. Either created using a split row or use a widget sidebar element
The inline ads are also added on the cloud library, not longer from the theme panel
If you want to add custom widgets, use the widget sidebar option to grab a certain widget from the widgets area or use a column text element to add the plugin shortcode.
The author name and date have an option for them to display inline or not

As for the auto-load next post, we will release a new update soon (quick fix) with the exact implementation mentioned.

Thank you!

Hi, There is no simple solution to your requaet as you will need to know exactly what you want to grab from the db. Here is an example: https://wordpress.stackexchange.com/questions/230726/export-only-pages-and-posts-with-mysql-dump
The theme options can be grabbed using the theme panel export setting https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why this happens.

Thank you!

Hi,
This usually happens when you have too little WP memory. Usually it is the default 40mb. You need to increase this to 256mb and also increase the php memory by using this guide: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!