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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,

You can change the menu hover colors from the theme colors section: https://www.screencast.com/t/KjbI1gO8yCDR

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Unfortunately you cannot edit the existing content. If you want to edit a pre-made footer, try importing a footer template in the cloud library which you can edit using the tagdiv composer and then set it as a footer page from the theme panel footer settings.

Thanks

Bogdan B.
tagDiv Staff

Hi,
Please make sure you clear the cache coming from your browser, cache plugin, hosting side cache or cdn server.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please make sure you use this guide and increase your memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/
if this does not fix the issue, you can upload the theme via FTP: https://forum.tagdiv.com/install-via-ftp/

Thanks
Bogdan B

Bogdan B.
tagDiv Staff

Hello,

Each row can be split into more columns in the tagdiv composer.
In the case of the team members on the dental studio they are simply added one on top of the other but the settings make them go inline. https://www.screencast.com/t/UZDswqXY

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but the big grid flex elements cannot get this option.
A grid will always show the meta on top of the images. That is why it is a grid, not a standard block.

Use flex blocks instead.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

the latest articles section is added by the page template. Simply change to a template which does not have a latest articles element:
https://forum.tagdiv.com/page-templates-2/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please try it again now as there was a bit of work done on our servers but they are back on now.

Sorry for the inconvenience.

Bogdan B.
tagDiv Staff

Hi,

Sorry but our theme does not have such a functionality. You will have to find a plugin that can make this happens. Try ‘adrotate’

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You can change demos freely as you can import any demo you like at any time:
https://forum.tagdiv.com/installing-demos/
Creating posts and pages is a standard wordpress functionality. You simply pres the add new button in the specific post or page section:
https://www.screencast.com/t/x10yByFHYS8g

Thanks

Bogdan B.
tagDiv Staff

Hello,

The trending now element is added as any other tagdiv composer elements. You can remove it by editing the specific page in the tagdiv composer.
https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This depends on whether you want this modification in a page or on the category page. You have not specified the location where this should apply.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You need to delete the mobile plugin version you are currently trying to enable and add a new plugin. Add the mobile theme plugin from the theme version you downloaded from envato. This is the only way to update the plugin. It will be disabled if an incorrect version is detected.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The simplest way to get it full width everywhere is to create or import full width templates from the cloud library plugin. There is no one single button push. You have to import a post style and set it as the default post template in the theme panel post settings, then you need to import a category template that is full width and set that one as the default category template. The same for tags, author pages etc:
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thank you!

Bogdan B.
tagDiv Staff

Hi,

1. Sorry but I cannot see this issue on the emulator or on mobile devices as well. Can you provide a screenshot and more details to how we can replicate this? Did you test from another device?

2. Please check the google auto ads settings. How are you implementing them? The theme ad spots have ad size settings if they are added in the theme ad spots.

Thanks

Bogdan B.
tagDiv Staff

Hi

I can no longer see the issue on your site. I tested with all browsers but the image works fine on each one.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The issue seems to be fixed now. You probably did not have the page builder enabled.

Thanks

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You need to use the “classic” element and add the gallery using the add media button like so: https://www.screencast.com/t/LEHgmHGfW

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You can create a custom footer page using the tagdiv composer where you can add an image carousel, but you cannot ad it to the header at the moment as the header does not have any spots for adding custom content. We are working on a new imlementation for the header in the next theme update so there will be more functionality added to it soon.
for the footer, simply create or import a footer page (you can import one using the cloud library) and then add your image carousel to it. After that, access the theme panel footer settings and set the footer page to the one you created.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff
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