Please use this guide:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thank you!

Hello,

Sorry but our theme does not support RTL. There is no support for a right to left direction. The language is supported but you cannot make the whole theme mirror and have all elements flip. You can write in right to left if you simply choose an arabic language for Wp but you will see that there will be issues with this as not all elements will work properly in this way.

Thank you!

Hello,

You can add custom date formats like so:
https://codex.wordpress.org/Formatting_Date_and_Time
https://www.wpbeginner.com/beginners-guide/how-to-change-date-and-time-format-in-wordpress/

Thanks

Hello,
Sorry but we need more details. Please provide a few screenshots of how you are adding an image and what is not working. We need more details to be able to understand what you are facing.

Thanks

Hello,

Please provide more details to your request. a few screenshots will help us get an idea of why this is not working. maybe you are not adding mailchimp properly. Please use this guide: https://forum.tagdiv.com/the-newsletter-plugin/

Thank you!

Hello,

Please make sure the newsletter plugin is installed and active on your site.

Thank you!

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thanks.

Hello,

Sorry but we have not tested elementor. it is a third party plugin which does not recognize our theme specific elements. You cannot expect to be able to add theme specific elements in a third party plugin. Our theme blocks and grids were created for our own tagdiv composer or wpbakery page builder. Any other page builder will not be able to use the theme blocks and grids as there is no implementation added by us that can do this.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but The screenshot is not working. Please use a scrolling device to scroll through the composer elements. There is no scrollbar so you need physical scrolling device like the touchpad from your laptop or a mouse scroll wheel, or touch input from a touch device.

Thank you!

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Please regenerate your thumbnails using this plugin:
https://wordpress.org/plugins/force-regenerate-thumbnails/

Thanks

Hi,

Rich snippets can be achieved even without a ratings plugin. We have not tested any such plugin so we cannot provide any insight into it’ functionality. Please use seo by yoast: https://yoast.com/rich-snippets-everywhere/

Thank you!

hello,
Here s a similar topic on the google support forums:
https://productforums.google.com/forum/#!msg/webmasters/jXz8eWL1gho/Ukn7KOwwAAAJ
It seesm you have to give it some time to index.
Try to re-index the amp links using this url: https://support.google.com/webmasters/answer/6065812?hl=en
Thanks

Hello,
This is usually because a theme file is getting blocked by your firewall or host. Please disable any firewall and check your file permissions on your host.
Thanks

Hello,

Sorry but we have not tested any other page builder apart from the tagdiv composer and wpbakery page builder. I cannot say for sure if the divi builder will work with our theme or not. Sorry

Thanks

Hello,

Please remove all cache solutions from your install and host and only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello,
The theme and WordPress by default do not have any option that allow you to add php code into the theme. You will have to edit the theme files if you need to use php code. you need coding skills to know what you are doing though as you cannot add php code anywhere in the theme. We recommend hiring a developer to help out with the implementation. We cannot offer any customization services at the moment.

Thank you!

No, the code is not added correctly. Add it after all the closing ‘}’
Multumesc.

Hello,

You most likely have a css that changes the color of the author already. i have tested this and cannot replicate it on our end. The option works fine: https://www.screencast.com/t/tGoM6b2C8
Please check your custom css section of the theme panel and remove any css rule that changes the author color.

Thank you!

Hello,

Please access the appearance->themes section of WordPress and check to see which theme is actually active on your install.
If it says it is newspaper but you cannot see it, it could be a caching issue. Please clear all cache and cdn on your install or host. Please disable any hosting side cache and only use wp super cache as a cache solution.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Sorry but we have not tested this plugin and we have not tested restricting content so we cannot offer any insight into this functionality.

Thank you!

Hi,

Sorry but we have not tested this plugin and we have not tested restricting content so we cannot offer any insight into this functionality.

Thank you!

Hello,

The caption is added in the media library when you select an image to be added to your post.

Thanks