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Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

I’m not sure what you mean. Do you mean to say the preview image from pingdom does not work with the black version but other demos work?
I cannot test now as you have a different thee installed.

Thanks.

Bogdan B.
tagDiv Staff

hello,

I think the issue was fixed in the meantime: https://www.screencast.com/t/AWtlGc5JLm
The icons can be seen properly now.

Thanks

Bogdan B.
tagDiv Staff

Hi,
Sorry but our theme does not provide any option to have the top menu sticky along with the main menu.
Sorry for the inconvenience.

Bogdan B.
tagDiv Staff

Hello,

That element is an image. you can only change it’s color by editing the actual image itself found here: https://www.screencast.com/t/AWtlGc5JLm

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The header height is controlled by the main menu line height property. Please access the font settings for the main menu and change the line-height

Thank you!

Bogdan B.
tagDiv Staff

hello,

1. Sorry but the standard blocks cannot get customization settings such as the flex blocks. Please use the flex blocks if you want more options for your blocks.
2. In our theme only big grids can get hover effects. By default, no standard block can have a hover effect. However you can try this method:
https://forum.tagdiv.com/topic/create-image-hover-effect-in-all-image-frontpage-as-our-website-punjab-section/

Thank you!

Bogdan B.
tagDiv Staff

hello,
Please try to test after disabling the mobile theme plugin. There is a current ongoing issue with the use of the mobile menu together with the tagdiv composer, where the composer is not able to save changes properly. Please deactivate the mobile theme plugin for the moment. If this is not the case, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) as well as cpanel access so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Indeed Buddypress is a tested and recommended plugin to use with our theme but The speedbooster plugin will not work with all plugins tested with the theme itself. The speedbooster plugin has limitations and will not be able to move resources for all the plugins even if they are tested with the main theme.You can use the method posted in this topic to remove the message and keep the speedbooster plugin active.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You can edit any page using the tagdiv composer to ad or remove elements from it. Please read this guide and use the composer options to create the page to your desired results: https://forum.tagdiv.com/tagdiv-composer-tutorial/
https://forum.tagdiv.com/block-settings-guide/

Thank you!

Bogdan B.
tagDiv Staff

hello,

Sorry but our theme does not have any option for a twitter feed. you will have to search for a plugin that can offer such a functionality .

Thank you!

Bogdan B.
tagDiv Staff

hello,

In order to set a homepage, please use this guide: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

hello,
Sorry but our theme cannot show the meta info on top of the featured image on all post styles. Some post styles will show the views on top of the image such as:
style 3 – https://demo.tagdiv.com/newspaper/td-post-if-you-only-knew-how-much-your-relative-churn-rate-matters/
style 7 – https://demo.tagdiv.com/newspaper/td-post-lenovo-details-new-computers-that-could-be-heading-our-way-in-2015/
style 8 – https://demo.tagdiv.com/newspaper/td-post-2015-awards-all-of-the-best-and-worst-moments-from-the-show/

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Indeed only by increasing the height can you make the mega menu not have a scroll bar.

Thanks!

Bogdan B.
tagDiv Staff

Hi,

Please provide a link to your site so we can inspect it. We cannot replicate this on our end.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The message itself is not the cause of the issues. You may have another issue affecting the proper functionality of the composer.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

If you want to install a demo, you have to install it from the demos section, not the cloud library. Please use this guide: https://forum.tagdiv.com/installing-demos/
The cloud library plugin offers parts of the demos you can import to your site, but not the whole demo.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The multi-purpose plugin is not required for quite some time now as it was already included in the tagdiv composer ever since newspaper 8.7.5 May 23rd, 2018

If you use an older version, please update your theme using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you do have a more recent theme version, please deactivate and disable the multi-purpose plugin.

As for the rest of the resources, please use speedbooster: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

A theme demo only changes the style and not the functionality. The features you mention are available in all demos, not just the black demo.
the first one is the ajax filter. Please check this guide: https://forum.tagdiv.com/block-settings-tutorial/
The second feature you mention is the mega menu: https://forum.tagdiv.com/mega-menu/
As for the ads, please make sure your adsense code does not require any special type of implementation. Use a standard adsense code as a tag manager (dfp) or other special types of ads require some extra steps until the ad is shown. These are mentioned by google though.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

usually this is fixed by increasing your memory allocation. Please use this guide carefully and make the proper implementation on your site: https://forum.tagdiv.com/requirements-for-newspaper/
Also you can check your htaccess for any strange rules that could affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This is the mega menu functionality which will not work on the mobile menu. The mobile menu cannot show the posts under a specific category. This only works on larger devices that can handle the standard menu.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but our theme does not have any such functionality. you have to create each review on it;s specific post. Our theme does not have a category review functionality. only posts can get reviews in our theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello Chris,

Indeed this seems to be the case. There was no implementation done in this regard as we did not get any more request by our users regarding this implementation.
The title will remain the same across all ‘sub-pages’. I will add this request to our “to do list” and pass on this information to the development team and we will see how we can implement a solution for this problem.

Thank you!

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