Hi,

None of the mentioned resources are theme related. They are either WP or plugin related resources that are not handled by the theme.
If you want to get top loading speeds please use the following guides:

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

We also recommend this Cloudflare configuration
– https://forum.tagdiv.com/cloudflare-cdn/

For speedbooster you can disable the compatibility check like so:
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

@Partha P. Pal it could have been a caching issue as all images are present and working fine. We cannot see any issue from our end. We can detect the rocket loader issue however so please disable this from our cloudflare.

@jernejpro The featured video thumbnail creation still works just as before. We experienced no such issues on any of our installs. You could be facing a plugin conflict preventing the creation of featured images based on the featured videos. Please test without plugins to see if the thumb gets created.

Thank you!

Hello,

the best way to create custom blocks is to use the flex blocks available in the later versions of our theme: https://www.screencast.com/t/n9UmhAssez
They allow you to create any design needed.

Thank you!

Hello,

This can happen if you altered the theme files and/or changed the theme name.
The best way to update is via ftp. Make a back-up of your install and simply delete your old theme and upload the new version. make sure to update your child theme as well because the child theme is not update proof. Test without any customization and without a child theme first.

Thank you!

Hello,

500 errors are very common. Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thank you!

Hello,

The theme was created to ignore sticky posts so the only way to have 1 sticky post at the top of the page is to have it in a separate block.

Thank you!

Hi,

The them does not have such a feature but there are a few useful topics that can help in this regard:
https://forum.tagdiv.com/topic/last-update-date-post/
https://codex.wordpress.org/Function_Reference/the_modified_date
https://www.wpbeginner.com/wp-tutorials/display-the-last-updated-date-of-your-posts-in-wordpress/

Thank you!

Hello,

It seems your homepage switched from a single page homepage to a “latest posts” homepage in the WordPress reading settings. The blog template says you have no posts on your website and there is nothing to show but I can clearly see posts on your site. I;m not sure why this happens.
This link works fine without the 1: http://www.jogging-plus.com/calendrier/courses/france/
The only thing I can think of with such a reset is uninstalling or changing a theme demo. That will reset the theme to it’s initial state or import the design from another demo including settings.
Please try to create a homepage in the tagdiv composer and set it as your homepage.
Regarding the links, I cannot say for sure why your events only work if you add 1 after the url. Please test his on a wp default theme as well. The theme has no settings to manage events.

Thank you!

Hello,

Your css selector could not be specific enough. The browser inspector will show you which css code applies to the specific element so you might want to use it to create your custom css. You can try to add !important to your code like so:

.customcssclass .entry-title > a { font-weight: 900!important; }

Thank you!

Hello,

Please access the translation section of the theme panel where you can manually translate the theme strings: https://www.screencast.com/t/EUTzmNCE

Thank you!

Hello,

Please disable any plugin that provides extra menu controls. Sometimes plugins remove the mega menu option from the menus area.

Thanks

Hello,

you most likely had automatic updates for WordPress on so you wp got updated to the new Gutenberg layout. Please check your wordpress version.

Thank you!

Hello,

Our animated logo first was an animated gif in newspaper 8 so you can simply use a gif image.
In the current version it is an animated png (apng): https://en.wikipedia.org/wiki/APNG

Thank you!

Hello,

The footer page, a homepage or any other page related elements get saved as separate pages.
you can set a homepage in the wordpress settings .
The footer page is set under the theme panel footer settings: https://www.screencast.com/t/iMp0NRezzuqY

Thank you!

Hi,

You are using an untested cache plugin. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello,

You can try to use a contact form and then retrieve the content from the form submission, but I;m not sure about the limitation you will encounter using this method. You will have to run a few tests and see if this will work out as planed or if there are limitations users will face. We have not tested CF7 in this scope.

Thank you!

Hello,

Yes, you can use the same code if you reset the old install first. Access the system status screen and pres the reset button for the license.
There is no limitation in moving a license on another website/domain

Thank you!

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

This is a known issue. Please disable rocket loader from your cdn.

Thank you!

Hello,

Sorry but there is no simple method to add a swipe button to open a the mobile menu.
If you know your way around coding, you can give this method a shot: https://stackoverflow.com/questions/2264072/detect-a-finger-swipe-through-javascript-on-the-iphone-and-android
Unfortunately we will not be able to help as we cannot offer any customization services at the moment.
Adding css to the child theme will not increase page loading speed.
In order to make your site faster please use the following guides:

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

We also recommend this Cloudflare configuration
– https://forum.tagdiv.com/cloudflare-cdn/

For speedbooster you can disable the compatibility check like so:
https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

We do not recommend altering the theme db structure. All the fields are necessary otherwise they would not exist. The fact that you faced the issue mentioned has no tie to the theme itself or the data added to the db by the theme. The only reason your settings got reset that I can think of is uninstalling a demo or installing another demo.

Thank you!

Hi,

the composer saves, it simply does not show the success message. Indeed it is a known issue and it will be fixed as soon as possible.

Thank you for understanding.

Hi,

The space is coming from the header ad . Please remove the header ad from your theme panel.

Thank you!

Hi,

Every page in our theme has a top padding of 28 px. If you want to remove this, please edit the page in the tagdiv composer and ad a -48px top margin on the top row of the page (access the row settings and add it in the css box model under the css tab)

Thank you!