Hello,

The header manager works fine. There is nothing to fix from our side. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate why you cannot use the header manager. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

You will have to provide a link to your site so we can investigate this space. Otherwise, we can only speculate why this happens.

Thank you!

Hello,

Sorry but the standard big grids (that do not have ‘full’ next to them) cannot go full width. Only big grids full or flex grids can go full width. Use a flex grid instead to create a custom grid similar to big grid 12.

Thank you!

Hello,

Please provide more details to how and where you are implementing the Instagram widget as I cannot find any on your website at the moment.

Thank you!

Hello,

Sorry but we cannot offer any customization services at the moment. If you need help with custom work you can hire a freelancer from sites like studio.envato.com or other trusted freelance websites. TH=here is no function already created that can grab the tags from the posts shown in the big grid flex. You need a custom function for it.

Thank you!

Hello,

The PSD for the theme logos is already provided in the main theme package you can download from envato at any time. https://www.screencast.com/t/55jdZ2YUhkPh
make sure you download the full theme package not just the installable zip.

Thank you!

Hello,

You will have to style the default block quote to look like, You can add this code in the theme panel under custom css:

blockquote { margin: 0 0 29px; background-color: #FCFCFC; border-left: 2px solid #4DB2EC; padding: 15px 23px 0 32px; position: relative; top: 6px; } blockquote p { text-align: center; color: #808080; font-family: 'PT Sans',sans-serif !important; font-size: 14px !important; line-height: 21px !important; margin: 0; padding-bottom: 16px; }

Thank you!

Hello,
Please use this guide to create featured posts:
https://forum.tagdiv.com/featured-posts-2/
If you do not have the featured category anymore you could have deleted it by mistake. You can simply create a category named: “Featured” and with a slug named “featured” so you can add posts to it to mark them as featured posts.

Thank you!

Hello,

the new chrome update did that unfortunately. We get this as well on our test sites. Please test on firefox as well or another browser.

New Chrome update made the text "blurry"?
byu/lolsmasher inchrome

Thank you!

Hi,

Please provide a link where you have a round review as the one yo ushow is not a round number. I have tested the method added by Simion and it works properly. Please make sure you only change the text “round” to “number_format”
Do not change anything else in that file.

Thank you!

Hello,

If you need more customization to your blocks, I recommend using the new flex blocks and flex grids. They offer way more settings than the old standard blocks. The standard blocks will eventually become deprecated as all of them can already be replicated using the new flex blocks.

Thank you!

Hi, You can use this custom css to change the font size and line height for all posts on mobile devices:

@media(max-width:767px){
.td-post-header header .entry-title{
font-size:20px!important;
line-height:20px!important
}

Add the code in the theme panel under custom code -? custom css.

Thank you!

Hello,

Please check this forum topic for a solution: https://forum.tagdiv.com/topic/how-to-show-post-1-level-of-sub-category-on-mega-menu/

Thank you!

Hello,

This happens when you use multiple rows for your content and the sidebar content is longer than the main content. It will create blank space as long as the sidebar goes until it starts the second row. In this case, it is recommended to either have longer main content, or not use separate rows if your sidebar has to be longer than your content.

Thank you!

Hello,

Amp requires a special type of ad as mentioned in this guide:
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
https://support.google.com/adsense/answer/7183212?hl=en

Thank you!

Hello,

The theme will create as many thumbnails as there are active in the section you showed in your screen capture. If the image is larger than 696 px the theme will create a 696 px width thumbnail for it. What are other sizes you mention>? can you provide an example of such sizes?

Thank you!

Hello,

Sorry but we have not tested any plugin to replace the featured video implementation from our theme. We use a custom functionality to grab videos and set them as a featured video for posts so I doubt there can be a plugin that can tie into our code by default. You will most likely need a freelancer to help with the implementation.

Thank you!

Hello,

There is a bug with the sidebar placeholder. Sorry for the inconvenience.
You can still use it as is now. Simply add a widget sidebar element to your page, hit save and then refresh the page. You will be able to see the spot and apply a sidebar to it. This will be fixed in the next theme update.

Thank you!

Replied in the other topic. No need to post multiple ones as we answer all topics.

Thank you!

Hi,

Please provide a link to your site so we can inspect it and see if the ad code is present.

Thank you!

hello,

You already have the content transparent but there is nothing underneath it to show. Try adding an image as a background so there is something to show behind the transparent background. Otherwise, it will still show up as white.

Thank you!

Hello,

The speed booster plugin does not work for you at this moment so disabling it will not affect anything. The plugin has a list of compatible plugins in it’s code and if any plugin is found that is not on that particular list it is programmed to shutdown.
This is the compatibility list: https://www.screencast.com/t/hcjLnOqh4i2
There is however a workaround if you truly wish to use speedbooster with your current plugins, you can make it work by removing or commenting out this code here: https://www.screencast.com/t/RZLIOPUNdqh
This method is not an official position and it could create problems with certain plugins.

Thank you!

Hello,

You can place the code here: https://www.screencast.com/t/wFcCo0itt as it will get added to the header section.

Thank you!

Hello,

You can use the cloud library plugin to create a custom template for your posts and create the sidebar directly in that template using the tagdiv composer. You can add the newsletter widget to your pots and all other templates this way.

Thank you!

Hello,

Please check this forum topic in order to have multiple custom ads: https://forum.tagdiv.com/topic/add-more-custom-ads-3/

Thank you!