Hello,

Please check your browser console when that happens. usually it is admin-ajax.php getting blocked by your firewall or host. We have written an article on the subject here: https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hello,

Sorry but indeed the videos will not run on mobile devices. At the moment there is no fix we can provide on short notice.

Sorry for the inconvenience and thank you for understanding.

• This reply was modified 7 years by Bogdan B..

Hi,

Indeed rocker loader is known to cause issues with our theme so please do not use it.

Thank you!

Hello,

This usually happens when there are multiple rewrites of the color used on the same element. In this case there is the default header color, then there is the color loaded by the demo and then there is the color change made from the theme panel. If you have a slow loading website you will be able to see all of these changes as css works in cascades. You should increase your page loading speed so this effect is less visible:
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

We also recommend this Cloudflare configuration
– https://forum.tagdiv.com/cloudflare-cdn/

For speedbooster you can disable the compatibility check like so:
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

In order to edit the post template using the cloud library template, you need to use a cloud library template. You cannot edit the old standard templates using the cloud library. What is it your designer is trying to do? edit the post or edit the post template used on the post? They are 2 very different things.
You should not share your envato purchase code. Simply create a new user on your site for the designer. Alternatively create a subdomain for testing purposes using the same key as subdomains are allowed.

Our theme as well as all other envato themes fall under the same standard license. The license is created by envato and all envato members have to stick to it. Please inspect the license here: https://themeforest.net/licenses/standard and for a complete description: https://themeforest.net/licenses/terms/regular

Thank you!
Bogdan B

Hello,

The plugin disabling is not a bug. it is an intended functionality added to prevent using older versions of the theme plugins with newer versions of the theme. Simply update your plugins as requested: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Thank you!

Hello,

yes, that layout is possible using our theme block elements and the page builder provided in the theme package. it is very similar to this layout: https://demo.tagdiv.com/newspaper_fast/

Thank you!

Hello,

Sorry but there is no current plan in motion for on adding a social login to the theme modal login. If this is such a big issue and you are losing visitors because of this, I would advice creating a custom login page where you can add a social login functionality. there are alternatives to the theme login modal. Please disable the theme login modal from the theme panel and read this guide: https://www.wpbeginner.com/plugins/how-to-create-custom-login-page-for-wordpress/

Thank you!

Hello,

It sees your ad is a simple script. Please test that script in the post content directly. it should grab the content. If it does not, then it means the script needs a different type of implementation. Your ad provider should have some advice about the implementation type required. You are also getting this error in your console: https://www.screencast.com/t/jU4cCD9dnAxB

Here is a reference: https://stackoverflow.com/questions/24297829/execute-write-on-doc-it-isnt-possible-to-write-into-a-document-from-an-asynchr

Thank you!

Hello,

You can simply use html. In posts you can paste it in the post content in text mode and on pages, you would use a column text element to add the table. You need to make sure the table is responsive however. There are lots of responsive table creators online like: https://divtable.com/generator/

Thank you!

Hello,

If you disable the composer but you have a multi-purpose header selected (tagdiv composer feature), you will get an error. The fix is to simply access the theme panel and change the header style.

Thank you!

Hello,

If you want to add content specifically to the amp template, please note that there is no amp editor where you can add content specifically for the amp plugin. The amp plugin grabs the content from the main theme.

Thank you!

Hello,

Sorry but for the moment we do not plan on adding a social login functionality to our theme login modal. However, you can disable the login modal altogether and create a custom login page for your site: https://www.wpbeginner.com/plugins/how-to-create-custom-login-page-for-wordpress/

Thank you!

Hello,

If you reset the key it will only remove the activation code from the theme. Nothing else will be removed.

Thank you!

Hello,

In order to set a page as your homepage, please read this guide:
https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thank you!

Hello,

I assume you refer to how do you set a page as your homepage. Please read this guide: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thank you!

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

I have tested your site and the galleries work fine on the mobile theme https://www.screencast.com/t/DnjtUdNnMUfZ
I cannot detect the issue you mention.

Thank you!

Hello,

Please use the header manager as it now offers controls for the sticky menu separately from the main menu: https://www.screencast.com/t/on9xyoRrvT

Thank you!

Hello,

Please use this guide and make sure you make the proper memory allocation:
https://forum.tagdiv.com/requirements-for-newspaper/
Pleas make sure you do not miss any steps especially wp_memory.

Thank you!

Hi,
For the composer issue, please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate. A for the hover color of the search, originally there is no hover color set to the search icon. Any color set to the hover for this element is a custom implementation and I cannot say for sure where it is coming from. It could be a code in your theme panel – custom css.

Thank you!

Hello,

Please provide a link to your site so we can inspect it.

Thank you!

Hello,

You can use the new header manager to create custom headers or import pre-made ones from the cloud library templates.
Please read this guide: https://tagdiv.com/newspaper-theme-customize-the-header-manager/

Thank you!

Hello,

Please check this article for a solution:
https://ardamis.com/2011/06/02/fix-for-php-fatal-error-get_header-in-wordpress/

Thank you!

Hello,

You can remove the red tint by changing or removing the color overlay on the element like so: https://www.screencast.com/t/rspnKsVwqqCo

Thank you!