hello,

This is most likely a plugin conflict. Maybe a certain plugin that you use became incompatible with the current version of theme or you could be using a child theme that you have not updated. Child themes are not update proof.
Please check plugins and child theme implementation.

Thank you!

Hello,

Sure. The width for the site you mention is 1400 px. This can be achieved by using a cloud library template for your post and changing the width of the post content to 1400 px.
Use this guide to import post templates and apply them to your post: https://tagdiv.com/customize-articles-with-single-post-templates/
The width is set on the row settings in the tagdiv composer page builder under the row stretch option: https://prnt.sc/msx0fh

Thank you!

Hello,

Unfortunately yes, if you want to use a block that is not available among the widgets. As an alternative, you can simply use templates in the cloud library that do not need the widgets area s you can create the sidebar directly on the template using the tagdiv composer. Then you do not have to go back and forth between the tagdiv composer and the widgets area. You can read more about the cloud library here: https://tagdiv.com/category/documentation/cloud_library/

Thank you!

Hello,

OK, Please contact us via email at contact@tagdiv.com and provide wp-admin and cpanel access so I can login and investigate these issues.

Thank you!

We have created a guide in this regard that mentions some of the most common tagdiv composer issues people face. Please read this guide:
https://forum.tagdiv.com/tagdiv-composer-not-working/
In this case, point 2 should fix the blank screen

Thank you!

Hello,

Indeed there seems to be a problem with this modification on cloud library templates. Please note that we have only tested this code and found it to work on the standard templates. We have not made any testing on the cloud library templates/ the code seems to need a few more adjustments until it will work properly on cloud library templates as well. Unfortunately since we do not have a customization department, we cannot offer customization service at the moment. If you need this modification we recommend you hire a freelancer from trusted freelance websites like studio.envato.com
The theme support does not cover custom code modification as mentioned in our support policy here: https://forum.tagdiv.com/support-policy-2/
We do try however to help out where we can but if the modification becomes too time consuming, we will have to decline.

Thank you for your understanding and for your patience
Bogdan B

Hello,

You can use a custom css code to remove the number of posts. Please add this code in the theme panel under custom css:

.td_block_popular_categories .td-cat-no{
display:none;
}

Thank you!

Hello,

Sorry but the theme does not have such a feature. From what our forum members tell us, this can be done with a plugin called “auto post thumbnail pro”

Thank you!

Hello,

Please create a subdomain with afresh install of WP and the theme. no other optimization or extra implementation. Just default WP and default theme. And run a quick test there to see if the issue still affects the subdomain. We do not get such errors on our end
There are lots of factors that can influence such an error. Theme version, wp version, php version, plugins, code modification, cdn, ect.

Thank you!

Hello,

Sorry but you cannot use a tadiv composer gallery as a featured image. They are 2 separate elements and one cannot replace the other.

Thank you!

Hi,

I think it was a cache issue as I can see images properly now. Please check again.

Thank you!
Bogdan B

Hello,

Unfortunately we do not recommend adding those lines as the theme needs access to the WordPress files in order to work properly. We did get few reports of these issues.
define(‘DISALLOW_FILE_EDIT’, true); seems to have affected the sidebars and the htaccess code broke the tagdiv composer functionality. But these were isolated cases and quite some time ago. Try it out as it could work fine on your end with the codes active. You know now what to check. Sidebars – create new sidebar, add options to it and after the htaccess code implementation, please test by creating a new page in the tagdiv composer and add a column text to it. See if you can edit and save the text in that element.

Thank you!

Hi,

That is a wordpress widget so it can only be translated by wordpress. Changing the WP language also translates the “on” you are referring to.

Thank you!

Hello,

This is most likely a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please do not use wp rocket. Use only wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
For some reason you have the search button hidden using a css. It is caused by wprocket. I have accessed your site and tested it. If I disable wprocket, the search icon get hidden.

Thank you!

Hello,

You can only update the plugin along with the theme as we provide constant updates for the page builder along with the theme updates. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

This can only be done using the theme blocks https://www.screencast.com/t/GIscAR5gd3D
It can be done on pages where you show posts which are reviewed, but you cannot show the full review summary in the block meta information.

Thank you!

Hello,

The child theme included in the theme package still has a newspaper 7 comment instead of newspaper 9 but it won;t influence the proper functionality of the theme

Thank you!

Hello,

Sorry but there is no solution at the moment for this. This option is in development tight now and will be available in future theme releases

Thank you!

Hello,

You can add it using css by adding this code in the theme panel under custom css:


.td-footer-wrapper{
border-top:3px solid red;
}

Thank you!

Hello,

There is a problem on your install it seems that does not allow you to install properly. You should check the php version as we recommend 7.2 and you should use this guide to make the proper adjustments to the wp and php memory:
https://forum.tagdiv.com/requirements-for-newspaper/
Please do not miss any steps especially wp memory.
Also , please try to remove your htaccess file or the code inside it. use a default htaccess implementation.

Thank you!

Hello,

Please read this guide and increase your memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/
Please make sure you do not miss any steps especially wp memory which should be 256mb at least.

Thank you!

Hello,

Please provide a link o the author box you mention so we can inspect it.

Thank you!

Hello,

Please provide a link to your site so we can inspect it and check these errors.

Thank you!

Hi,

There is a h1 tag on the logo already .if you add a h1 tag to your page you will have two h1 tags. https://www.screencast.com/t/9zzijCcyjh
The solution is to use a pagebuilder + page title (page template) which will not show the h1 on the logo but show the page title instead so you can remove your h1 title from the page.

Thank you!