Bogdan B. Hello,
It seems to be a problem with your revolution slider element indeed. Please check to see if your slider works properly or if you disabled the plugin. How are you implementing the revolution slider on your posts? Please provide more details as well as a link to your website so we can inspect it.
Thank you!
Bogdan B. Hello,
The custom post types will not use the standard ‘category’ taxonomy. You will find settings for the CPT taxonomy in this field: https://www.screencast.com/t/pDXqIzoe1
You can show CPT in the tagdiv composer by using the post type field: https://www.screencast.com/t/qohUDu4R
Thank you!
Bogdan B. Hello,
Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why this happens.
Thank you!
Bogdan B. Hello,
Sorry but the google search console might have trouble detecting our amp implementation. We are currently looking into this issue. You can use the amp validator in the meantime:
https://validator.ampproject.org/
or
https://search.google.com/test/amp
The only way to have the previous version of amp is to revert your theme back to version 9.5 as it is not possible in the current theme.
Thank you!
Bogdan B. Hello,
Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the ad size.
As for amp ads, please read this guide: https://tagdiv.com/amp-newspaper-theme/
Thank you!
Bogdan B. hello,
In the tagdiv composer, you need a scrolling device such as a mouse wheel, a touchpad, a touchscreen device. Any type of scrolling besides a software scrollbar.
You need a hardware scroll.
Thank you!
Bogdan B. Hello,
There is no save button as the save function happens automatically when you close the editor. Please contact us via email at contact@tagdiv.com and provide wp-admin so we cna look into this and provide a solution in this regard.
Thank you!
Bogdan B. hello,
Sorry but our cloud library templates are only available in tagdiv composer and the cloud library. None of the new demos or new tagdiv composer elements will be available in WPbaker.
Please use the tagdiv composer instead.
Thank you!
Bogdan B. Hello,
Sorry but the new demos and cloud library will NOT work through WP bakery,
You cannot edit them through another page builder. Please use tagdiv composer if you want to use the latest demos.
Thank you!
Bogdan B. Hello,
The sidebar is visible on the link you provided: https://www.screencast.com/t/4GbXe7x71tB
I cannot see any issue with the sidebar at the moment.
IF you want to translate you website to Spanish, please select the needed language from WordPress and then use the theme translation: https://forum.tagdiv.com/loading-translations/
Thank you!
Bogdan B. Hello,
Indeed when previewing the cloud templates, this code appears as the headers are encodes and viewing them will cause the composer to show the encoded code in the content of the page. Once you set the header on a page or across the entire header, the code is no longer visible. It is only seen when previewing a header template in particular as a template before it is assigned. Please ignore this for the moment as it will not affect the proper functionality of the theme. I have added this on our to do list and we will fix it in the next theme version. Sorry for the inconvenience.
Bogdan B. Hello,
Please note that separate demos will have a separate style for the different theme elements. If you want to replicate another demo without actually installing it, the alternative would be using cloud library templates. You can import any template from particular demos on your install. Please install and activate the cloud library plugin on your website and use the documentation if you need help understanding the functionality. https://tagdiv.com/category/documentation/cloud_library/
I;m not sure why you say you cannot use 3 columns as the composer can have up to 4 columns. How is the content being pulled left? Please provide a screenshot of what you mean.
As for the specific block 15 you mention, you can also impot it using the cloud library plugin.
Thank you!
Bogdan B. Hello,
Sorry Thomas but unfortunately if you do not like the mobile theme implementation you will need to use an external amp plugin. Use the official amp plugin and disable the mobile theme. It will provide the default amp template originally provided by WordPress. If you need more option there are lots of free alternative AMP plugins to choose from. I’s sure you will find one that will suit your needs
Thank you!
Bogdan B. hello,
Unfortunately, there is no easy transfer method on themeforest.
You can request a refund here for Newsmag: https://forum.tagdiv.com/topic/ordered-wrong-theme/ And you can buy the Newspaper theme.
Thank you!
Bogdan B. Hello,
Usually, this is fixed by increasing the WP memory limit:
https://forum.tagdiv.com/requirements-for-newspaper/
Please set the wp memory to 256mb in wp-config.php
Thank you!
Bogdan B
Bogdan B. Hello,
You can disable the reviews from here: https://www.screencast.com/t/CodPdZwflJ
This will, however, affect the main theme as well, not just AMP.
Thank you!
Bogdan B. Hello,
Please provide more details to what you are trying to achieve.
How do you want to find the smart lists and why?
Thank you!
Bogdan B. Hello,
Sorry but the social counter widget cannot support any more elements at the moment. The implementation for the plugin needs a specific api that is lacking on other networks besides the ones already implemented. If you need a Linkedin counter, you will have to use another social plugin at the moment as we have no current plans on adding any new options to the social counter plugin.
Thank you for understanding!
Bogdan B. Hello,
You can do this using the cloud library plugin creating a custom header and a custom footer page.
In the latest version, there is a header builder letting you create custom headers and add any element you want to it. including a bottom ruler like border.
As for the footer, you can create the footer on a page using the tagdiv composer adding your ruler at the top of the footer. Then you can set the footer as a footer page using this option:
https://www.screencast.com/t/CIEV74tGYF
Thank you!
Bogdan B. hello,
Our theme already provides a dropcap implementation. In the classic editor check under the formats section in the mce editor.
If you use Gutenberg you first have to add a “classic” element in your gutenberg editor and then select the dropcap element under formats:
https://www.screencast.com/t/A3FDZccBd
Thank you!
Bogdan B. Hello,
This usually happens when there is a problem with plugin conflicts or this option is getting blocked by your firewall. Please test this by disabling all non theme plugins and disabling your firewall.
Thank you!
Bogdan B. Hello,
the cloud library template used on the fast news posts was set to hide this information for mobile devices. You can edit the post template using tagdiv composer and make these icons be visible on mobiles as well:
https://www.screencast.com/t/x3ETgJ1f
Thank you!
Bogdan B. Hello,
Sorry, but we have not tested the tag manager in our AMP plugin at the moment. You can try the amp plugin by Automattic as it was updated and lots of new features were added for AMP.
Thank you!
Bogdan B. Hello,
Please provide a link to your website so we can inspect it.
Thank you!
Bogdan B. Hello,
Sorry but the fonts are not applied in the editor and are not applied for each particular post using the default settings. What you can do however is use the cloud library plugin to create custom post styles for the mentioned languages. You would set the font directly on the template and then if your content writers need to write in a specific language, they would use the template for that language selected from the post styles for each post. Use this guide for more information:
https://prnt.sc/msx0fh
Thank you!
