Hello,

There are no general known issues with nginx. In particular however, you will have to check your system status section of the theme panel and make sure all entries there are green: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

The theme has no control over what facebook grabs form the content. Please use seo by yoast where you can control the shared meta information o social media.

Thank you!

Hi,

Sorry but on CPT, the post style do not work. Only the default post style works for CPT’s. You cannot use any other post style on custom post types.

Thank you!

@zimlicious

If you need our help overcoming the http errors please contact us via email at contact@tagdiv.com and provide wp-admin and cpanel/ftp access so we can login and investigate the errors further and provide a solution in this regard.

Thank you!

Hello,

Please provide more details to this. Provide a link to your site so we ca inspect it and provide a link to your categories in the back-end.
It could simply be a cache issue and you need to clear cache in order to see the changes. Let us know!

Thank you!

Hi,

Yes, this hook is already used in the file mentioned: https://www.screencast.com/t/AMzOzDc3W
The theme api system was never tested on the mobile theme plugin. Sorry.
The mobile theme cannot be edited using the main thee api implementatuon presented in our guides.
As for the sharing options, you can select which ones to show or which ones to not show from here: https://www.screencast.com/t/tScGvxeiTIn

Thank you!

Hello,

The mobile theme implementation is exactly the same. It means you did not use the mobile theme before using it now. Please read this guide to learn what the mobile theme changes:
https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
As for the amp validation please read this guide: https://tagdiv.com/amp-newspaper-theme/

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide wp-admin so we ca login and investigate.

Thank you!

Hello,

Please use this guide to properly install your theme: https://forum.tagdiv.com/install-via-wordpress/
Please extract the theme package first.

Thank you!

hello,

We already replied vie email. Please notice the support hschedule in the top of this forum.

This issue is usually caused by low memory allocation or an older version of PHP. Please make sure you use PHP 7.2 and use this guide to increase your memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

The “gallery” you see is an attachment page, not a standard gallery.
The attachment page can be linked to your pages and it can be customized with the cloud library and tagdiv composer: https://tagdiv.com/tagdiv-cloud-library-attachment-template/

Thank you!

Hello,

Indeed the background image does not use an alt tag. It should not influence your seo though, not significantly anyway. I will add this to our list for future updates and we will fix this in the next theme version.

Thank you!

Hello,

Both your requests are possible through the tagdiv composer. You only have to replace the block 9 with a flex block. Flex blocks allow you to customize the blocks as you want them.
Here is an example:
https://www.screencast.com/t/mAMak9lOjIjC
All was made in the block settings for flex block 1

Thank you!

Hello,
I can see the same search results on both searches.
https://www.screencast.com/t/Xk7QyExB
The live one just shows 3 results but the same posts appear in both,

Thank you!

Hello,
Sure. please use the following guides to increase your page loading speed:
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

We also recommend this Cloudflare configuration
– https://forum.tagdiv.com/cloudflare-cdn/

For speedbooster you can disable the compatibility check like so:
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

Please ignore the activation message. You already have full access using the bundled version. The plugin developer did not remove the activation messages from bundled versions but activating is not recommended in such versions.
Activating mans having automatic updates and that is not recommended. We provide the updates as soon as we test them with our theme. We need to test the new updates before providing them. We provide constant updates for the plugin so you do not need to purchase anything else.

Thank you!

hello,
Sorry but the modules and blocks were never designed to show the tags. There is no function in the modules files for it. You are calling a function that was created for posts into the modules.Unfortunately it will not work that way. If you need customization services you can hire a freelancer from sites like studio.envato.com or other trusted freelance websites.

Thank you!

Hello,

If you try to ad it on pages, please add it in the mobile editor in the page edit back-end. On posts you can add it to the post content directly in text mode. The custom html section doe snot render shortcodes.
Please read this guide: https://tagdiv.com/amp-newspaper-theme/

Thank you!

Hello,

Please use this guide in order to properly implement the new AMP on your site:
https://tagdiv.com/amp-newspaper-theme/
You cna use the amp validator to check if amp is properly implemented.

Thank you!

Hello,

Please use this link to download the previous version of the theme:
http://cdn.tagdiv.com/wp-content/uploads/2019/03/Newspaper.zip

Thank you!

Hello,

Sorry but for pages, yoast scans the back-end seeing only the shortcodes on pages. THe text will not be visible in the back-end as the codes are encoded. If you need the specific yoast suggestions as on posts, you can first try to create your page text in a post and make the yoast adjustments as instructed and then move the text into a page in a column text element. This way you can be sure your readability will be proper.

Thank you!

Hello,

Please read this guide: https://tagdiv.com/amp-newspaper-theme/
You cna no longer test the amp page on desktop addin /amp or ?amp
You have to use the amp validator.
Without the mobile theme, there will be no specific theme style for amp. AMP now works through the mobile theme in order to have the theme style and all of the mobile theme options in amp.

The initial AMP plugin we released was designed based on the first version of the official AMP plugin for WordPress. Even though it was a tagDiv plugin, it still required the API of the official plugin. The changes came from the official plugin as they limited the theme support in the version we used and instead of updating it, they launched a new version with another, better implementation. They also announced the initial release will shortly become deprecated. This is why we decided to abandon our initial AMP plugin and use the new AMP implementation through the mobile theme. The new version required a specific theme for it as it would not have worked through the standard theme. There was no decision to take, unfortunately. If we have not made this step, soon the AMP plugin would have stopped working once the official AMP plugin implementation we used became deprecated.

Thank you!

Hi,

This is a strange issue indeed. Do you use any plugins for on page anchors? If you do please test without plugins as it could be a plugin conflict. Also please check your mobile pages in your mobile editor. There is most likely something added in there making the internal pages be recognized as the homepage.
If everything else fails, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why this happens.

Thank you!

Hello,

Sorry but the mobile theme will convert all styles to the single mobile styles. The mobile theme only has 1 smart list style. It cannot use any other styles.
The tagdiv composer will never be part of the mobile theme as it will defeat the entire purpose of it. If you need the composer on mobiles, please disable the mobile theme and you can use the standard responsive implementation of the theme. The mobile theme plugin is an optional plugin, not required for the proper functionality of the theme. We will be adding new features to the mobile theme in future updates but a full on composer will not be possible.

Thank you for understanding.

Hello,

This means you had the plugin installed and removed it but the folder still lingered on and did not get removed. You will have to access your site’s files using your file manager and manually delete the cloud library plugin under your wp-admin/plugins folder, and then you can install the cloud library plugin properly again.

Thank you!