Hello,

Please provide a link to your site so we can inspect it.

Thanks

Hello Xana,

This happens in the latest version of WP when using visual composer on posts. Please do not use visual composer on posts as this was never tested. Please only use it on pages as mentioned here: https://forum.tagdiv.com/how-to-use-visual-composer/

Thank you!

Hello,

Sorry but our theme does not have this kind of implementation.

Thanks.

Hello,

With the new multi-purpose elements, you can achieve that. You can create a landing page using the blank page template and create a blog page with the news elements from the td composer. Please check this short video presentation:

It creates an about me page but you get the general idea. You can use woocommerce elements within the page to make it a shop page and style is with the new elements available.

Thanks.

Hello,

The feature can be found here: https://www.screencast.com/t/ynLjgnozC

Thank you!

Hello,

Please use this code in your theme panel-> custom css box:

@media(max-width:767px){
.td-menu-login-section{
display:none;
}

Thanks.

Hello,

Please update your multi-purpose plugin. Deactivate and delete the current one you have and then install it again from the theme plugins section (I see you already have the latest theme version but the multi-purpose plugin also needs updating). That should fix the mobile login issue.

Thank you!

Hello,

The http error usually occurs when not having enough memory allocated to your WP config file or php.ini. Please use this guide: https://forum.tagdiv.com/system-status-parameters-guide/

Thanks.
Bogdan B

Hello,

Those images are the placeholders for the multi-purpose elements. They are required by the plugin, that is why they remain there. It is not malware. It is a needed implementation of these elements. Please do not delete these images.

Thank you!

Hello,
Please make the implementation and then provide a link to your site so I can inspect the code and see why the css does not apply.
Thanks.

Hello,

Unfortunately a big grid cannot do this. Blocks on the other hand can. Please replace the grid with any of the theme blocks and set them a pagination from the extra tab in the page builder: https://www.screencast.com/t/uqbyMKIoNJ

Thank you!

Hello,

1) If you perform a standard update, that will replace all the theme files so your customization will be lost. In each theme package, there is a patch folder that contains only the changed files between versions. If you use the patch and replace just the modified files, you can possibly avoid the replacement of the file if it has not been changed between versions. The child theme works in the same manner. There is no update proof way of altering the theme files.

2) Thank you for your suggestion. This request however will need to become more popular if we are to consider implementing such an option.

Thank you!

Hello,

The title for it can only be translated from the translation section: https://www.screencast.com/t/U4RL2qHHRRyP

Thank you!

Hello,

It seems there is a css issue with the map iframe inside a raw html element.
Please use this code in the theme panel-> custom css box:

.tdc-theme-Newspaper .vc_raw_html iframe {
pointer-events: none;
}

Now you can access the raw html element in the composer.

Thank you!

Hello,
Please disable all other plugins except the tagdiv composer and the multi-purpose plugin and clear all caching. try to re-save permalinks and set the header style again in the theme panel and press the save button.

Let us know if you still have trouble
If you do, contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hi,

It seems you have a responsiveness issue. Our theme is responsive by default so maybe you have a plugin that affects the responsiveness. please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The widget works properly but the requests get a bit delayed from Pinterest. Try to change the settings a few times. Change the number of columns and press save and then turn the header on and off saving after each one. Pinterest seems to block afew requests to it but it allows them to work after a couple of tries. Try to clear cache a few times as well.

Thanks.
Bogdan B

Hello,

1) Please check this list https://forum.tagdiv.com/theme-blocks-modules and then use the table to change the font for the module you want to change, In your case: https://www.screencast.com/t/ZooBl4JkTime

2) Simply place an ad in the article bottom ad and it will sow up in every post style except if you use a smart list. Smart lists ignore article ads.

3) Add this css in the theme panel;-> custom code section:

#reply-title{
font-weight:900;
}

4) If you want a separate ad specifically for post style 13, you can add it in the post file using a do_shortcode function here:
<?php echo do_shortcode ('[td_block_ad_box spot_id="custom_ad_1"]'); ?>
Maker sure you have and ad placed in custom_ad_1 in the them panel. You can add a separator with a simple hr tag. Here is an example:
https://www.screencast.com/t/85H3lfc5VAX
front-end: https://www.screencast.com/t/2bdgRXDT

Happy holidays!

OK,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hi,

Please try to disable all plugins except the td composer and clear cache. Then test again.

Thank you!

Hello,

1) sorry but the plugin is not among the tested and recommended plugins so I cannot say for sure if it will work or not. But I have a better solution that does not involve plugins. The theme already has a placeholder image. Simply replace the placeholder image for different sizes here: https://www.screencast.com/t/0YlKP2Z6 keep the file name intact as well as the size of the thumb but replace the image with your preferred fallback image.

2)Some blocks have certain meta info missing or hidden as a design choice. Here is a list of what modules are used on which block: https://forum.tagdiv.com/theme-blocks-modules/

Thank you!

Hello,

If you use the mobile theme, you cannot edit the mobile theme files from the child theme, You have to modify the mobile theme file from the main theme files.

Thank you!

Hello,

This is a strange issue. Please try to disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If you still have problems without plugins, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

As for the right pop-up, please read this guide: https://forum.tagdiv.com/more-articles-box/

Thanks.

OK,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Please translate the title in a capitalized format from here: https://www.screencast.com/t/FAbH7usRSPG

Explanation: The text is already uppercase by default and changed to lowercase with css for that demo. So capitalizing an uppercase text will result in uppercase text. There is no way to capitalize the first letter if it’s already uppercase along with the rest of the text. I hope this makes sense:)

Happy holidays!