Hello,

You re-save permalinks in the permalinks section of wordpress. Simply press the save button: https://www.screencast.com/t/0x0yTTM72

In order to improve your page speed score, please use this guide:
https://forum.tagdiv.com/how-to-make-the-site-faster/

As a note on speedbooster: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

@irfan.id you do not have a sidebar at all on your homepage.

@ ScubaDiverMag did you add the td-ss-row class to the row containing the sidebar? Please read this gudie on how to activate the smart sidebar for pages: https://forum.tagdiv.com/smart-sidebar-2/

Thanks

Hello,
The theme does not have any such option but you can use this css code in the theme custom code section:

.td-main-content .post .td-post-content a{
text-decoration:underline
}

Thank you!

Hello,

Sorry but we were on Christmas break as can be seen at the very top of this post: https://www.screencast.com/t/uGKURLrD
Our theme does not have any options to change fonts specifically for the mobile version.
The fonts on themobile version of your site seem fine now. Please provide specific instructions to precisely which font you want changed and how so I can provide the proper code.

Thank you!

hello,

Please read this guide to learn how to change post templates: https://forum.tagdiv.com/post-templates-2/

Thank you!

Hello Killian,

Unfortunately we have not tested any events plugins so I cannot recommend any solution for events. Maybe one of our users can help with a recommendation.

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Hello,

Image compression is the first culprit for such issues. Please remove any image optimization tools you might use and then regenerate all your thumbs using the ‘force regenerate’ plugin
Please also test this without plugins as well so you will be sure no plugins interfere with image quality.

Thanks

Hello,

The background markup is missing entirely from your category page. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If you still have trouble with the background without plugins please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Yes, indeed on mobile it will always be smart snap. There is no option to make the mobile menu always sticky.

Thanks.

Hello,

This is most likely a line height modification in the theme fonts area. Please check the fonts section of the theme panel and restore the line height to default for the news ticker element.

Thank you!

Hello,

Different header styles will provide different results in showing the mobile logo. Please choose a different header style.

Thank you!

Hello,

Sorry but our theme has no settings in this regard. Our theme does not control where the images are stored.

Thank you!

Hello,

The related posts can be set to show posts from the same category or from the same tag as the current post. Please read this guide: https://forum.tagdiv.com/related-articles/

Thank you!

Hello,

This is a strange issue. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

That design is specific for the gadgets demo. Those are 2 blocks in fact. The one on the top is a block 14 and the one without images is a block 9

Thank you!

Hello,

Most likely you are using the mobile theme plugin. This means you also have to create a mobile version of your page and place content in the second mobile editor in page edit. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The header template for thew latest articles element can only be changed from the global header template found in the theme panel: https://www.screencast.com/t/rdRIEMAFMc

Thank you!

Hello,

Just as I suspected. You will find the head tag here: https://www.screencast.com/t/VfwsrZ1ROi

Thank you!

Hello,

It seems the css is not applieng properly. Please use this code to force the size to change:

.td_block_21.td-column-1 .entry-title{
font-size:20px!important;
}
Add the code in the theme panel under custom code.

Thanks.

Sorry for missing the sidebars question. The lighbox for products has been changed by woocommerce. Please check this topic: https://forum.tagdiv.com/topic/woocommerce-lightbox/

Thank you and happy holidays! 🙂

Hi,

1. The font should affect the module. Please provide a link to your site so I cvan inspect the element and see why the font will not apply.

4. OK. in this case, place the code towards the bottom of the page exactly like here:
https://www.screencast.com/t/eqXTs4Jrg2iZ

Thanks.

Hi,
If there is no buton to save settings that is a clear indicator you have to update the theme to the latest version (8.5.1) (use this guidehttps://forum.tagdiv.com/how-to-update-the-theme-2/) and please also disable and delete the multi-purpose plugin you currently have.
Then install it again from the theme plugins section but only after you update the theme.

If you still encounter issues, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Please provide a link to your site so I can inspect it.

Thank you!

Hello,

Please provide links to these pages so we can inspect them.

Thank you!