Hello,
We cannot include the latest version as soon as wpbakery releases it. You get the notice the same time we do. We need to test the new update, include it into the theme and release a new theme update that provides the new vc update. Please be patient for the latest version of VC.

Please post additional questions in separate topics.

Thank you!

Hello,

It depends on the filtering you use for your posts. Please use this guide to learn about the different filters you can apply to your theme.
https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,

I have just tested the slider gallery on pages and it works as expected. You might have a plugin conflict that affects galleries and images. please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
1. The editor style has usually a pretty hard cache but clear all caching and clear the browser cache and it will work.
2. I’m not sure what you are looking for. on pages you can use full width rows and place content in full width. Please check the row settings: https://www.screencast.com/t/vvT2aRYyWxr
Please provide more details if this is not what you mean

Thank you!

Hello,
1. The editor style has usually a pretty hard cache but clear all caching and clear the browser cache and it will work.
2. I’m not sure what you are looking for. on pages you can use full width rows and place content in full width. Please check the row settings: https://www.screencast.com/t/vvT2aRYyWxr
Please provide more details if this is not what you mean

Thank you!

Hello,

@edgardcarrijo The theme has no option in this regard, You will have to edit the theme files in order to replace the category title.
Thanks.

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but our theme does not have any spot to show currency in the top bar.
As for the time, you will find the function here if you want to change it: https://www.screencast.com/t/Bq4OBEeoPt

Thank you!

Hello,

Please check your htaccess for any rules in there that could prevent the normal functionality of the tagdiv composer. Please also test without plugins as a plugin conflict can also affect it.

Thank you!

Hello,

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.
As a note on speedbooster: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thanks.

Hello,

Please do not use the css implementation for the icon. Please use the html implementation adding the whole html code in the menu title like for example:
<i class="fa fa-print" aria-hidden="true"></i>

Thanks.

Hello,
There are 2 ways to go about custom poist types. One is the coding method:
https://codex.wordpress.org/Post_Types
the second is plugins that can create the CPT for you.
http://www.wpbeginner.com/wp-tutorials/how-to-create-custom-post-types-in-wordpress/
I hope this helps.

Thanks.

Hello,

I have tested your site on mobile devices but could not see any issues regarding the mobile version. Please provide more details about the issues you are facing

Thank you!

Hi,

Please follow this topic:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thanks.

Hello,
1) Sorry but our theme has no popup or subscription functionality. You will have to use plugins for this.
2)Please use this guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ If you want just a like button, then you will have to search for a plugin as our theme does not provide a like button you cna place in the sidebar.
3) Please read this guide to learn how to back-up your WP https://codex.wordpress.org/WordPress_Backups

Thank you!

Hello,

Ok, if you already signed up, please use the manual activation method: https://www.screencast.com/t/KFEImph7QZ

Thank you!

Hello,

In this case please use the ftp method mentioned in this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello,

The 2 elements are controlled separately. They are 2 different elements.
The author is the author of the post shown here: https://www.screencast.com/t/fE9DalNkRUNn
The author box is shown at the bottom of the post: https://www.screencast.com/t/MXLovEKnDl

Both can be enabled or disabled from the theme panel.

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Sorry but a block cannot be filtered for each section separately. This is not possible with our theme blocks. Your best bet is to have separate blocks. Use one that provides a sticky post and another block that shows the latest posts, but you cannot have both in the same block. Sorry.

Thanks

Hello,

This is not a theme related issue if you cannot save settings in the theme panel. It is a server configuration or security plugin on your end. No theme update can fix that. Please check your htaccess, security plugins, host optimization tools, etc.

Thank you!

Hi,

Sorry but our theme has no settings in this regard. The ads in our theme were not tested with plugins.

Thank you!

Hello,

Sorry but our theme does not have this kind of functionality. Our theme headers are the same for all of the site. You can try to use a menu plugin but I cannot recommend any as we have not tested menu plugins.

Thanks.

Hello,

This could be a plugin conflict so please disable all plugins except the page builder and seo yoast, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

If you want to have the same elements on mobile simply disable the mobile theme plugin.
You must have hidden the yoast pannel on your site. Please check the screen options or contact the plugin author if you cannot manage to get it to show up. Maybe you have a plugin conflict going on preventing yoast from displaying the content on pages.

Thanks.