Home User profile
tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hi,

The issue could be another plugin conflicting with the composer and seo by yoast. The seo plugin is among the tested and recommended plugins to use with our theme so it should not provide any errors.

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Unfortunately there is no bulk edit for the primary category. Sorry. You will have to go through the posts and set it on each one. I know it’s tedious but unfortunately these things happen when switching themes on an already ‘up and running’ site with lots of content. Different themes provide different implementation

Thanks.

Bogdan B.
tagDiv Staff

Hi,

For the moment there are no plans for adding typography for mobile devices.
As for the fonts, there are no setting to change the excerpts per block in particular as article titles can. The font settings title clearly specifies modules article title.
The excerpt font is handled for all blocks at once from here: https://www.screencast.com/t/zG8ZdKfB

Thank you!

Bogdan B.
tagDiv Staff

Please clear your browser cache. I can no longer see the footer titles: https://www.screencast.com/t/AQ0NBPG4

Thanks

Bogdan B.
tagDiv Staff

Hi,

Indeed you can delete the multi-purpose plugin as it is no longer required. All of the functionality has been already integrated in the main tagdiv composer plugin.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Is it the hover effect you want removed? It seems you already managed to change the grid style. You can select different styles for your grids in the tagdiv composer
As for the reviews, you can use the cloud library template to import a custom post template and use the tagdiv composer to implement the reviews above the post content.
Here is an example of how you can edit post templates: https://www.youtube.com/watch?v=BC-gCCy80Gw

Thank you!

Bogdan B.
tagDiv Staff

Hi,

It could have been the cache as i cannot see the problem now on your end. Please check again.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The email is already registered to this user you are contacting us from. If you want to create another dorum account you will need to use another email. If you hav emultiple theme licenses, you do not have to create separate accounts for each theme purchase. You can add the key to this account like shown at the bottom of this guide:
https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry for the inconvenience. There is a hick-up in the tagdiv composer regarding this. Please access the plugin files and edit this file replacing the highlighted line:
https://www.screencast.com/t/osLvNSnIpXOV
Replace it with this code:
editor.setContent( decodedValue.replace(/\\\'/gm, "'"));

It will not remove the existing / symbols that were already added but it will prevent the adding of other ones.
This will be fixed in the next theme update.
Sorry for the inconvenience.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

As a quick fix, you can simply stop this function from creating the log:
https://www.screencast.com/t/fzI90SM6TP1a
It is not the speed booster plugin. It is a folder called wp_booster that holds the file in question.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

We will investigate this further and see if there is an issue in speed_booster that needs addressing.

Thank you for sharing this information

Bogdan B.
tagDiv Staff

Hi,


@Rohit
Sharma

Please check the support hours: https://www.screencast.com/t/9bZggmbLJod
We created a huge banner so users can see it as this section was missed easily apparently: https://www.screencast.com/t/hx1cBmI4Vt

The theme does not provide such an option so it;s either a plugin or a custom modification you can try. We have no suggestion to provide unfortunately.


@Viju
please check this topic: https://forum.tagdiv.com/topic/editor-and-sidebar-line/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Sorry but our theme as well as our amp plugin do not have a sticky ad functionality.

Thanks

Bogdan B.
tagDiv Staff

Hello,

This is because of this setting: https://www.screencast.com/t/xjNIvKlkk
Change the option to a multiple of 3 if you have 3 posts in a row.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Our theme uses the default user roles and capabilities of wordpress so you cannot alter what user can edit a page or not. You will need a user role editor plugin to limit a user capability.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

If you want to remove the block titles, you can use this code:

.td-footer-wrapper .block-title span{
display:none
}

Thank you!

Bogdan B.
tagDiv Staff

Hi,

The warning is normal if you make edits to the page outside the composer. What element are you trying to link? please provide an example of the back-end or provide admin credentials via email at contact@tagdiv.com if you want us to take a look and run a quick test on your site.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

The more stories font is altered from the font of the module used on that section. If for example you have module 6 here: https://www.screencast.com/t/uqJ0UdopmOm you can change the font from here: https://www.screencast.com/t/7YzXFVELxco4
You have to use the modules, not the particular blocks. A block is made out of 1 or more modules: https://forum.tagdiv.com/theme-blocks-modules/
Mobile fonts cannot be changed. Sorry. It can only be done with custom css. The theme offers no font customization for mobile devices.

Thanks

Bogdan B.
tagDiv Staff

Hello,

Unfortunately I cannot see the issue in question without a link to your site so I can access it.
Our theme review system is compatible with rich snippets but we can only recommend seo yoast for this purpose. We have not tested any other seo plugin

Thank you!

Bogdan B.
tagDiv Staff

Hello,

I cannot see the issue. your image ads appear just fine: https://www.screencast.com/t/Jdn3Gi03lHF

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please make sure you use the theme primary category. not the one coming from yoast. Use this guide: https://forum.tagdiv.com/primary-category/

Thanks

Bogdan B.
tagDiv Staff

Hello,

Sorry but the theme does not have any option to insert custom icons. It can only be done with customization but we cannot offer such services.

Thank you!

Bogdan B.
tagDiv Staff

Hi

If you are already in the composer editing a template, the section will be imported on your page. You cannot import whole pages though but sections can be imported on the page while editing it.

Thanks.

Bogdan B.
tagDiv Staff

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Viewing 25 posts - 826 through 850 (of 22,378 total)