Hello,

Please provide a link to your site so we can inspect it and provide the proper solution.

Thank you!

Hello,

You can increase the overall width of the iframe using this css coide:
.td-classic-facebook iframe{
width:130px!important
}

Add the code in the theme panel-> custom css box.

Thank you!

Hello,

You can create a custom menu using the wordpress menus section and you can create a custom page showing the content you described to your users. Add it as a menu item so the user can clik it and lead to the specific page you want to show. You cna use any at all block from our theme to show a list of all the posts using the block settings: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hi,

Unfortunately the implementation is still in progress so I cannot provide a list of known issues. We did encounter a few issues with the theme translations but they can be overcome by using po and mo files and bypassing the theme translation system. Unfortunately we have no proper solution to provide yet. We are swtill working on it.

Thank you!

Hello,

Unfortunately this specific code will not work from the theme custom js box as all the code is needed. Add it according to the script provider instructions. Try to add the code on a page in a custom js element to test it if it;s at least working properly: https://www.screencast.com/t/tvx6OP3QIVJ
If the code works like that you can then implement it on posts using a do_shortcode function in the php code of the theme files: https://developer.wordpress.org/reference/functions/do_shortcode/

Thank you!

Hello,

We are still working on it so there is no result yet. It will take a bit of time as rigorous tests must be made and implementation created for optimal compatibility.

Thank you for your patience.

Hello,

Please provide more details to how you want to increase the length of a row? Do you mean the number of posts that can show up? This is controlled by the block settings: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Yes. The big code with the script tags is the one you should add in the analytics section: https://www.screencast.com/t/Eii6qhJy7
Make sure you include the script tags:
https://forum.tagdiv.com/topic/analytics-code-2/

Thank you!

A css code is added in the theme panel-> custom css box like so: https://www.screencast.com/t/PoqqdHXeql

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide wp-admin and FTP access so we can login and investigate this issue closer. Please also include a link to this topic so we can identify you.

Thank you!

Hi,

Sorry but the plugin is not tested so I cannot say for sure if it will work or not. Unfortunately not all plugins work with premium themes.

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files. Also disable any image optimization you might have in place as it tends to reduce image quality.

let us know if you still have trouble with blurry images.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If this does not fix it, you can try to reinstall the theme as a faulty theme install can also create such an error. Please use this guide: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello,
Please provide a link to your site so I can inspect it and see why the code does not apply.
Thank you!

Hello,

Unfortunately the video player comes from visual composer and we cannot modify the plugin code as it will break our agreement with wpbakery.

Sorry for the inconvenience.

Hello,

You can use for example a block 18 and set it to only show 1 post: https://demo.tagdiv.com/newspaper/block-18/
You can check the other blocks our theme provides as you will find one closer to what you are looking for as there are 25 to choose from.

Thank you!

Hello,

Every post template has 2 files that correspond to them. They are found in the root folder of the theme: https://www.screencast.com/t/nREkVDxziG

Thank you!

Hello,

Sorry but this falls beyond what the theme support can offer you. The plugin you mention is not tested and the theme does not have any implementation for google maps. You will have to find a different plugin that will work properly as plugin implementation is not part of the theme support.

Thank you!

Hello,

Revolution slider is provided free of charge in the theme package so you do not have to buy it. You can find the plugin in the main theme package under the plugins folder https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
You can use one of our demo sliders you can import like so: https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Thank you!

Hello,

The default implementation of wordpress is to link to images to the media file which is exactly what the lightbox needs, but your images were not added in the default way and so their links are different from the default. You will have to search for a wordpress solution of changing the links on all images from your media library. For example: https://wpsites.net/wordpress-tips/5-ways-to-change-default-image-links/
Our lightbox will work if you use the standard way of creating a post but you are not using a standard implementation. Try to create a new post from the back-end using the wordpress settings not a front-end publishing post and add images that link to the media file. hen the lightbox works as expected.

Thank you!

Hello,
You can add the second code in the same css box as the first one.
Thank you!

Hello,

This depends on your menu. Posts are usually categorized by their category as this is the default taxonomy of wordpress. If you refer to a mega-menu, then you can only categorize them using the standard category. The mega menu was created to work with the default taxonomy of wordpress. https://forum.tagdiv.com/mega-menu/
If you want to create custom menu items though, you can do it using the wordpress menus section

https://codex.wordpress.org/WordPress_Menu_User_Guide

Thank you!

Hello,

It can be so as we have not tested any menu plugins. Unfortunately not all plugins work with premium themes so you will probably have to look for another free plugin that will work properly. I cannot make a recommendation unfortunately. Maybe one of our users who has experience with such a plugin can help with a suggestion.

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide a l;ink to your site and wp-admin so we can login and investigate. Please also include a link to this topic.

Thank you!

Hello,

Sorry but categories cannot be treated as pages so you cannot customize the category content as you would pages. Visual composer does not have any such option. Categories are loops of the posts found in that category, not a custom page to show different content. It is not a page but rather an archive, a taxonomy for posts.

Thank you!