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Bogdan B.
tagDiv Staff
Maps - reply

Hello Christina,

Unfortunately I cannot provide any suggestion in this regard. You will have to try a few plugins out with a bit of trial and error. Or maybe one of our users can help with suggestion if they use such a plugin.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately not all plugins work with premium themes. Plugins are created based on the default code of WordPress. Premium themes have custom code and custom functionality. Not all plugins can recognize this custom implementation. We have not tested any quizz plugins so I cannot provide any solution in this regard. Sorry. Any plugin that is not on the tested and recommended plugins list is not tested and could not work properly with our theme. You can find a list of tested plugins here: https://www.screencast.com/t/2yr339nJaKIn

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You can use a video as a background on a page from the row settings of visual composer like so: https://www.screencast.com/t/w7WvNGfnmj

Thank you!

Bogdan B.
tagDiv Staff

Hello,

If you create a video playlist you can set the playlist to autoplay from the playlist option: https://forum.tagdiv.com/video-playlist-2/

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please provide more details to how you are editing it.

Bogdan B.
tagDiv Staff

Hello,
The read more button as well as the links and the header will grab the color of the theme accent color: https://www.screencast.com/t/aAr9IGEY
If you want to change only the read more button, please provide a link to your site pointing at the button so I can provide the proper css for it.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

For this you will need to use the border-radius css property. Here is an example:
add this code in the mobile theme plugin -> custom css box:
.td-module-thumb .entry-thumb{
border-radius:20px!important;
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately you will have to ask the plugin author for any plugin options. The plugin is not tested and we have no idea of it’s code or functionality.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Our theme is customized from the theme panel, not the customizer. We have our own custom made panel for each section of the site. Please read the theme documentation first as it provides useful information you are going to need along the way: https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately categories do not have a featured image. If you want to only display an image at the top of the category inside the transparent container you can use this topic as an example:
https://forum.tagdiv.com/topic/categories-head/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

1. There is no way to add 2 columns on mobile. The mobile version was created with only a single columns. no matter how many you create in visual composer, only 1 will show up on mobile. Please use this guide for the recommended column layout: https://forum.tagdiv.com/how-to-use-visual-composer/
2. The front-end editor was disabled in our theme so only the back-end one can be enabled.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
The placeholder is turned on or off for the whole website. There is no setting to turn it on or off for specific elements. You can remove the thumbnail or placeholder image from specific blocks using css. If you need such a code provide a link so I can inspect the block
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please provide a link to your site so we can see the issue and inspect it.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The excerpt font can be changed from the fonts section on the theme panel: https://www.screencast.com/t/0JfFcEqckYC
Let us know if you have trouble with the fonts settings
Thank you!

Bogdan B.
tagDiv Staff

Hello,

In order to change a block;s settings you must edit the page in visual composer and access each block’s settings by following this guide: https://forum.tagdiv.com/block-settings-guide/
I hope this helps.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You should only use visual composer. Our new page builder is experimental and not a final version. We removed it because most people believed they should remove visual composer and only use our builder. This is not the case. Please use visual composer and update it using this step by step guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The tagdiv composer is momentarily not available so you can only use visual composer.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You can simply add them one after the other or you can create a playlist using our playlist element: https://forum.tagdiv.com/video-playlist-2/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

It could be. That is why we always recommend disabling all plugins except visual composer. any plugin that is not on this list could provide issues: https://www.screencast.com/t/iXwxq3Ow6CH
In order to reset cdn files you must use a cdn server like cloudflare for example but if you do not use a cdn then you do not have to do anything in this regard.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but I have no solution to provide for right scrolling. Our theme only has vertical elements. There are none that can stretch horizontally. Sorry.
As for the share icons on posts, they are hard-coded in this file:
https://www.screencast.com/t/iXwxq3Ow6CH

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You can also load the font using the theme panel fosnts section. Upload it using this guide: https://forum.tagdiv.com/font-customization/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

If you are referring to the logo, then you can use one of the 3 header styles that will show the full logo and simply upload a big logo to occupy the whole screen. Header style 9, 10 or 11 are the ones that can display the full logo.
If you are referring to the image below the main menu, then you will need to remove the theme background image or color so the theme will not be boxed. This is mentioned here: https://forum.tagdiv.com/background-introduction/

Thank you!

Bogdan B.
tagDiv Staff

Ok,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can trace the email.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

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