In order to avoid any delay in css you can simply place the custom code at the very bottom of style.css. That way there will be no extra delay.
Thank you!

Hello,
Unfortunately the grid builder is not part of the theme but part of visual composer and the theme has no control over it. If you want to change the position of the visual composer elements this can only be done custom. If you provide a link to your site I could try to use a custom css but I cannot promise a result though as we have not tried altering the visual composer elements and I cannot provide a certain response if it will work or not. I will give it a shot though.
Thank you!

Hello,

Our theme has something similar but it does not feature a double clicking action. the read more button is present on the block directly: http://demo.tagdiv.com/newspaper/block-20/
I cannot recommend any such plugin as we have not tested any with the functionality you describe.

Thank you!

Hello,
Unfortunately the content (inline) ads are very complex and another one cannot be added very easy. It is not a simple customization we can provide via the theme support. Sorry. You can hire a freelancer to help out with this if you really need this customization.
Thank you for your understanding.

What version of revolution slider do you use? Please disable and delete the plugin and install it again by using this guide: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
If you still have trouble please provide a link to your site so I can inspect it

Thank you!

Hello.

The description on categories is shown as long as you insert them. If you want a shorter description, you will have to edit the description and reduce the content manually. The theme has no excerpt for the category descriptions.

Thank you!

The sidebar ads on posts can be made non sticky by disabling the smart sidebar option from the theme panel:
https://forum.tagdiv.com/smart-sidebar-2/
I already provided this guide above. PLEASE read the documentation as we are here to help but it is best practice to read the documentation before asking a question here on the forum. We put a lot of time and effort into the documentation and most of the theme what’s and how’s are covered there.

Thank you!

Hello,

Unfortunately it is not possible as the mobile theme will convert your homepage to a predefined one. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

hello,

This happens because your site does not use thumbnails at all. Pleas make sure the thumbnails are active in your theme panel: https://www.screencast.com/t/vFzvVcSvd
And then use this guide to fix the images: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
If you still have torubel with the thumbs, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic.

Thank you!

Hello,

But smart list 7 does show the featured image on all slides along with smart list 6 , 8 and 3
Please provide a link to your site so I can inspect it.

Thank you!

It was probably the cache not being cleared yet. The social counter is not a live count and is affected by cache as well.
Thank you!

Hello,

There is a big difference between a blog roll and a static page. You are not using a static page on your homepage but raher the blog page that only provides a list of your latest posts. Please read this guide:
http://www.wpbeginner.com/glossary/static-front-page/
A static page can be created and edited in the page builder (visual composer) while the blog can;t
Our theme provides settings for the blog page as well, so you can solve the issue in 2 ways. Either you create a static page in visual composer and add it as your homepage,
or you change the settings for your current blog homepage from the theme panel like so: https://www.screencast.com/t/oo23D826ie

Thank you!

Hello,

You will have to clear all caching after you add a n analytics code. Also you need to make sure the code is properly implemented and is active from google.s end. Please test your code on a wp default theme to make sure it is up and running and if you are certain the code works, then test it with our theme. Our theme will not influence the analytics code as our theme is fully compatible with it.

Thank you!

Hello,

Unfortunately there is no setting for this though. It can however be done using a css trick:

.td-header-main-menu{
width: 80%!important;
}
add the code in the theme panel->custom css box
But this will not work if you use a background however as the site will go into boxed mode. Adding a background color or image will make the site go into boxed mode and then the menu trick is no longer possible.

Thank you!

Hello,

The category filters are created in this file: https://www.screencast.com/t/qHSLf6D1Sk6 and https://www.screencast.com/t/L8rhvh42U1q
You will need coding skills though in order to create a new sorting option for posts.

Thank you!

Hello,

The page seems to be a custom page with a class of “participate”
You have these rules in the css for this page: https://www.screencast.com/t/zHyw8odrpsY
This alters the theme width and height and causes all the issues you face. Please remove the code as it is not recommended to alter the theme width.

Thank you!

Hello,

There are a number of steps to take when the white screen of death shows up.
Here is a useful guide:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
In most cases the issue is caused by plugins or the system status parameters not being set (or both)
https://forum.tagdiv.com/system-status-parameters-guide/

Let us know how it goes.
Thanks.

Hello,

This message will pop up in psecific cases and in theis case the theme will have to be deactiuvated and activated again.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and reset the theme activation for you.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If the issue is still not resolved, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can identify you.

Thank you!

Hello,

The og image property from our theme will add the post author to the post sharing option. I will add this as a suggestion for future updates and we will consider adding a button to enable/disable this option.

Thank you!

Hello,
I have tested this on my end but could not see any issue. i get no duplicate content using the exact same block and filters.

please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please contact your host and have them disable any hosting side cache that might be provided by them. This seems to be the case more and more these days.

Also please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello Rhonda.

You can add your site to the homescreen as a “mobile app” by using this guide: http://www.howtogeek.com/196087/how-to-add-websites-to-the-home-screen-on-any-smartphone-or-tablet/ but there is no mobile app in the classic way.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Thank you for your appreciation.
Best of luck on your project!