Hello,

You could also check the discussion settings of wordpress: https://www.screencast.com/t/tkdGxetW4zw1

Thank you!

Hello

Unfortunately we have no idea who 57.alay is. You should definitely check this guide: https://codex.wordpress.org/Hardening_WordPress
You should also scan your install for any malware or injected code.
The theme has nothing to do with this hack .

Thank you!

Please provide a link to your site and an example of what this bar is so I can know fore sure it is the same separator as described in this topic.
Thank you!

Hello,
Other theme s do not use our own mobile menu. It is not the same element that runs better on a theme and on another one not. It is our own custom made menu. Please provide a link to your site so I can inspect it and see how the menu loads.
Thank you!

Hello,

Unfortunately for the mobile theme does not have any font options at the moment. They can be changed with css though. Unfortunately there is no particular font to change on all the mobile theme at once. Our theme does not have a global font option. Individual elements must be changed.

Thank you!

hello,

Unfortunately this tends to be the case when switching themes. There are themes that do not use the featured image and just grab the first image of the post content. Our theme does not use the content image as featured and one must be set. You will have to use a plugin that can grba the first image from a post and set it as features. We have no official tested and recommended plugin for this but our users seem to recommend auto post thumbnail pro for this.

I hope this helps.
Thank you!

Hello,

This should have nothing to do with your previous theme.
Please make sure your host meets the newspaper theme requirements: https://forum.tagdiv.com/requirements-for-newspaper/ and make sure you increase the system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/

Plugins can also affect the theme so please disable all plugins except visual composer, clear cache and reset cdn files if you use it.

Thank you!

Hello,

Please clear all caching and make sure you are modifying the correct ad. The theme will not show any ads by default especially adsense where you need an ad code to run it. It is an ad you placed so you will have to find it and remove it. Please check all ad spots, check the sidebar and pages for any ad box elements.

Thank you!

Hi,

Well it depends on how you add the code. You will need basic coding skills top do it. Maybe the place yopu insert the code does not have php tags or maybe you added the code inside other tags. Sorry but you will have to get someone code savvy to help you out as we can guide you on what needs to be done but we cannot do it for you.

Thank you for your understanding.

Hello,

1.Sorry but our theme does not support 3 columns on posts. Sorry
2.Infinite loading on posts is not possible in our theme due to it’s custom made nature. We have this request on our list for future updates but we have not found a viable solution for this yet.

Thank you!

Hello,

In order to remove the word tag from the pages, you will have to remove these 2 parts of the code:
https://www.screencast.com/t/8BtiFjC8APN0
the word tag and the ‘:’ symbol
As for customizing the tag page, you can do so from the tag template in the theme panel here:
https://www.screencast.com/t/KxSafVTrn

Thank you!

Hello,
If you want to update the theme in the standard way please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you have modifications in the code and only want to replace the changed files these are: td-login-modal.php, td_config and style.css
Thank you!

Hi,

It could be your host. You should check with them. The theme does not add any restrictions on plugin install.
Please contact your host and disable any hosting related cache and only use wp super cache.

Thank you!

Please provide a link to your site so I can inspect it.

Thank you!

Hello,

This is most likely because you use the mobile theme plugin. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
The mobile theme has it;s own ad spots and will ignore the desktop theme ads.

Thank you!

Please follow the official update guide carefully and make sure you do each step and most important: create a back-up.
https://forum.tagdiv.com/how-to-update-the-theme-2/
A proper update should never result in data loss.

Thank you!

hello,

This is most likely because you use the mobile theme plugin and you did not add any content for that page in the mobile editor. Please read this guide:https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Sorry but i cannot access your images: https://www.screencast.com/t/DTEcIqX8
Here is how an ios slider is created ion all 3 situations in the back-end:
https://www.screencast.com/t/c8kAY50B
Please read this guide to properly use visual composer though: https://forum.tagdiv.com/how-to-use-visual-composer/

Thank you!

Hello,

1. Sorry but our theme does not have any such options. You should try a plugin such as adrotate for such features as our ad system only works across the whole site at once.

2. There is no slide number restriction. You can use as many slides as you want.

Thank you!

Hi,
Unfortunately the exchange widget is limited to the current options. There is no easy way to add extra currency exchange rates or base currency, sorry.
Thanks.

Hello,

Our theme received compatibility to php 7.0 (not 7.1) in the current version of the theme: (7.6)
Please update your theme and the errors will not be present anymore.

Thank you!

Hello,

Please make sure your host meets the newspaper theme requirements: https://forum.tagdiv.com/requirements-for-newspaper/ and make sure you increase the system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

Please check the block settings for the weather element as you can change from c to f
https://www.screencast.com/t/ZryRB3Pf1I
And the colors: https://www.screencast.com/t/c7nKYjGd9s

Thank you!

hello,
I have checked your site but could not see any enlarged images: https://www.screencast.com/t/t0Szfs4t14
and now odd space between he elements either: https://www.screencast.com/t/rAhBXRkv3
Let us know if the issue reappears
Thank you!

Hello,

The related articles of our theme also show images, but there is a second related articles element coming from the jetpack plugin that will only show text. I assume that is the one you are trying to get rid of.

Thank you!